Mytanfeet is happy to share our partnership with a Costa Rican car rental agency, Adobe Rent a Car, to offer our readers an exclusive Costa Rica car rental discount and extra benefits.
We have been partners with Adobe Rent a Car since early 2014, helping thousands of Mytanfeet readers save money and have an amazing time exploring Costa Rica by car.
This post has affiliate links which we may earn a small commission from if you choose to purchase, at no extra cost to you. More info: Disclosure
If you don’t see the car you want, if you are renting in less than 24 hours or if you have any questions about renting a car, please email us at web @ Mytanfeet . com and our team will be happy to assist you
Please include your party size, pieces of luggage, rental dates, rental times, type of car and pick up and return locations.
What To Know About Our Car Rental Discount
1. No promo code required. The discount is automatically included in the widget below.
2. The discount is is off the car rental rate and a minimum of 10%*
3. If you are looking to rent for more than one month, please write a note in the reservation comment section for us to check monthly rates.
Below you will see all the freebies and extra benefits you get for booking through Mytanfeet.
*Rates and blackout dates set by Adobe. Discount may fluctuate as it depends on availability but the minimum is always at least 10% off the car rental rate.
Please Use the Widget Below to Reserve Your Car With Our Costa Rica Car Rental Discount (No Promo Code Required)
If the widget asks you for a corporate login or the discount is not automatically included, please click here****NO promo code required, our discount is automatically included in the widget below. The widget does not allow reservations for less than 24 hours. Please contact us for availability
We Have More Exclusive Benefits for You!
- Two FREE additional drivers
- 0% deductible from the Liability Protection Insurance (up to $20,000 – normally 20%)
- $500 deposit for rentals that include Liability and Car Protection insurance or Liability, Car Protection and Extended insurance* For all rentals that decline Car Protection insurance, your deposit will be $750 USD regardless if you purchase Extended insurance or not.**
- $750 USD deposit instead of the original $1000 USD deposit for all rentals that decline Car Protection Insurance (CDW)**
- Road assistance on all rentals (normally only included in Extended Protection insurance)
- Free SIM card with 1000 CRC credit for the duration of your booking
- Free child booster seats, as many as needed
- 33% off a day on GPS rental
- Included shuttle pick up & drop off to the airport from their office and vice versa
- Complimentary car delivery and pick up at nearby hotels between the hours of 830 AM to 430 PM***
- Free surf racks on cars that can have them*
- Free small or medium cooler if available
- Free backseat dog covers. Adobe is pet friendly.
- If you rent a portable WIFI for more than 10 days, the service will be for FREE after the 10th day. You pay only for the first 10 days. The Wifi is not free.
The free drivers, road assistance, deposit benefit and 0% deductible on Liability Insurance up to $20,000 USD are automatically included in every Mytanfeet reservation. Please write in the comment section if you want the SIM card, cooler (if available), child seats, dog seat cover or surf racks.
**Deposit benefits apply only to those using a credit card. Debit card payers will have a $1000 USD deposit, no exceptions. *Surf racks are available for the Hyundai Tucson, Hyundai Kona, Geely Gx3, Geely Coolray, Kia Sportage, Misubishi ASX, Suzuki Vitara and Mitsubishi Montero Sport***Conditions apply. Depending on your hotel, Adobe will either send a shuttle or deliver your car.***
Every reader will also receive personal attention and customer service from the Mytanfeet team. We guarantee to answer your questions and comments within 24 hours of the initial reservation.
IMPORTANT, PLEASE READ FIRST ABOUT OUR COSTA RICA CAR RENTAL DISCOUNT!
- Our Costa Rica car rental discount is for the car rental rate, not insurance. No promo code needed. Discount is automatically in the widget.
- If renting the Wi-Fi for more than 10 days, the rate shows up as normal. Adobe has to manually adjust the rate when reservation is confirmed.
- If you need to make a reservation in less than 24 hours, the widget will not let you. You can contact us to assist you.
- Requirements for renting a car with Adobe: must be at least 23 years old, must bring original valid passport and original valid driver’s license (no photocopies, temporary licenses or paper copies), a physical credit card with enough funds for the deposit and rental cost and must have been driving legally for at least 2 years. The cardholder must be present in order to collect the car.
How to Use the Widget: Step by Step
- Select your pick up location.
- Next, enter your car rental start date and the time. If you are flying into the airport and want your car when you land, choose the time your flight arrives.
- Select your drop off location and time.
- Click Go and it will open a new window. You will see a list of cars available, prices and a description. Click on the car you want to go to the reservation booking form. To know you are getting the Mytanfeet rate, under FARE, it will say MY TAN FEET.
- For pick up, if you want the car when you land at the airport, please select Airport and enter your flight information. If you want your car delivered to your hotel, please select “Specify Location” and enter the name of your hotel.
- To complete the booking, enter the contract holder’s information.
- In the comment section, please include if you’d like any of the Mytanfeet benefits such as SIM card, cooler, surf racks, baby/booster seats or the WiFi deal. If you would like Adobe to pick up your car from your hotel for your return, please include that in the comments (hotel name and time of pick up).
- Click Quote if you want ONLY a quote. Click Reserve if you want to make the reservation. Quotes are not confirmed reservations and are held for 10 days. Reservation is a confirmed booking.
- You will receive an email confirmation from Adobe upon completion.
Costa Rica Car Rental Discount FAQ
Why should we book our Costa Rica rental car rental through Mytanfeet? You’re a blog!
Yes, Mytanfeet is a blog. But we’re also travelers just like you. We’re always scoping out the best deals and through our blog, we have the opportunity to give back to our awesome readers.
Trust us, we’re not convincing you to book with us just so we can get commission. We’re happy to give our honest opinions and recommendations as real travelers.
From day 1, our goal for Mytanfeet has always been to provide the best tips and the most helpful advice. This Costa Rica car rental discount is one way for us to do that.
And when it comes to first hand experience, we have it. Yeison is a Costa Rican who has worked in the tourism industry for over 20 years.
I’m from the US and have lived in Costa Rica for over 10 years. We have been partners with Adobe since 2014 and have helped thousands of our readers rent a car in Costa Rica easily and affordably.
Planning a vacation is not easy to do, let alone renting a car in a foreign country! We want to help make your trip planning easier and for everyone to have an amazing time in Costa Rica!
Mytanfeet is a registered Costa Rican travel consulting company based in Guanacaste. Mytanfeet LLC is registered with the State of Florida as a Seller of Travel, Registration NO. ST44660.
Tell us about Adobe Rent a Car – why should I rent with them versus an international company?
We personally love giving our business to local companies. Adobe Rent a Car is a 100% Costa Rican car rental company that has been operating for over 30 years. They are the second largest car rental company in Costa Rica and offers all-inclusive pricing which means all insurances, taxes and fees are included in the final price.
With Adobe, you won’t have ANY surprises when you pick up your car. This is one of the biggest complaints about renting a car in Costa Rica from tourists and one of the common “scams”.
Does Adobe have any extra or “hidden” fees that’s not on my reservation?
Nope! This is one of the main reasons we partnered with Adobe. What you see on your reservation or quote is exactly what you pay.
NO hidden fees, no last minute extra things you have to pay.
What is the Costa Rican mandatory car insurance?
Costa Rica has a mandatory car rental insurance which is called the Liability Protection. It has coverage up to $20,000 USD in 3rd party damages with a 20% deductible (Mytanfeet readers get 0% deductible) along with coverage of 3rd parties not in the car (i.e pedestrian) up to $100,000 USD with 0 deductible.
In addition, Adobe Rent a Car has another insurance called Car Protection which is for damages of the rented car in an accident, collision or roll over. In case of total or partial theft of the rented car, the Car Protection also covers any financial losses due to the theft.
This can be declined with a letter from your credit card company stating they will cover these damages. If you do not have car rental coverage from your credit card, then you will have to take Car Protection.
The full insurance (Extended Protection) covers $4,000,000 USD third parties damage, and it has $0 deductible in collision, roll over, and theft. It covers vandalism, windows, damaged tires (FLAT TIRES NOT INCLUDED), road assistance 24/7 and tow truck. This insurance is optional.
Their other insurance, the TPW, is offered ONLY in person by the Adobe agent and only to clients who decline the Car Protection Insurance. The TPW insurance is optional. It increases your third party (Liability) coverage to $4 million USD from $20,000 USD. The Liability deductible goes down to $0 USD from 20%. This insurance costs $9.99 + tax USD a day.
Read exactly how Adobe Rent a car insurance works in this post.
Can I decline car rental insurance in Costa Rica?
Yes, you can decline their Car Protection insurance. To do that, untick the Car Protection box when making the reservation. You will need to bring a printed letter from your credit card company stating they will cover the damages. This letter needs to have the credit card company name and the last four digits of your credit card number.
Please make sure to carefully read over exactly what your credit card company will cover, including but not limited to number of passengers, length of car rental period and type of car. For example, credit card companies do not cover vehicles of 8 or more passengers so the insurance cannot be declined when renting a vehicle such as the Hyundai H1 as that has over 8 seats. Or some credit card companies may not cover trucks. Some companies only cover insurance for 30 days.
When does Adobe take payment for my car rental?
Your credit card will NOT be charged until you pick up the car and sign the paperwork. However, Adobe Rent a Car does need your credit card details to confirm your reservation. You can enter it online once you’ve made a reservation or over the phone.
They will also contact you a few days before your booking date to get this information. Cardholders MUST be present to pay for the rental.
This information backs up the reservation.
How much is the security deposit for my car rental reservation?
Adobe does require a deposit which will be held for the length of the reservation. It will be released when the reservation is over. Their normal deposit is $1000 USD and we have the following benefit for Mytanfeet readers.
$500 deposit for rentals that include Liability and Car Protection insurance or Liability, Car Protection and Extended insurance. *For all rentals that decline Car Protection insurance, your deposit will be $750 USD*
$750 USD deposit instead of the original $1000 USD deposit for all rentals that decline Car Protection Insurance (CDW).
Please make sure your credit card limit is sufficient for the deposit and the amount of the reservation.
This deposit benefit is for those using a credit card ONLY. If you use a debit card, the deposit is $1000 USD, no exceptions. No deposit benefit for those using a debit card.
Does Adobe have a shuttle to and from the airport?
Yes! Adobe offers a meet and greet with a FREE shuttle that will be waiting for you at San Jose International Airport and Guanacaste Airport to take you to their off-site office (~10 minute drive).
There you will complete paperwork and collect the car. Just look for the Adobe agent outside the airport exit terminal wearing a blue shirt, holding a sign with their logo on it.
Then for drop off, you will drop off the car at their office and they will shuttle you to the airport. Please make sure to arrive at the Adobe office with plenty of time to arrive at the airport at least 2-3 hours before your flight.
For early morning flights, both airport offices receive cars starting at 5 AM. Please write a note in the comment section the time you need to return the car so Adobe is aware.
Can Adobe deliver/pick up the car at my hotel?
Mytanfeet readers get free delivery and pick up to certain hotels near their office. Please write in the comments your hotel name and pick up/delivery time. Hours of this service are normally 830 AM to 430 PM and it is first come, first serve so you must write a note to make arrangements with Adobe.
Depending on your hotel location, Adobe will either send a shuttle to pick you up and take you to their office to get the car, or deliver the car directly to your hotel.
We will inform you which option you have.
How do I know my rental is confirmed?
You will receive a confirmation email after you book your car. If you don’t receive the email in 24 hours, you can email us and we’ll make sure you receive it.
Make sure to check your spam/junk folder in case you don’t see it in your inbox.
Can I use a debit card to pay for my reservation and use as the security deposit?
Yes but there are some conditions to using a debit card. The Adobe agent will explain to you all the conditions to using a debit card. Then you will need to sign the agreement acknowledging the conditions of using a debit card.
Some conditions are that your deposit will take longer to return (up to 45 days). Another is that you will NOT receive any of our deposit benefits. The deposit is $1000 USD for using a debit card, no exceptions. Furthermore, the Car Protection Insurance cannot be declined when paying with a debit card.
Adobe Rent a Car does not accept Apple Cards or any type of digital card. A physical credit card is required. Additionally, if you own one of the cards that work as both a debit and credit card, Adobe will treat it as a debit card.
What is included in the countrywide road assistance?
All Mytanfeet reservations have countrywide road assistance included. This road assistance is normally only included in the Extended Total Protection insurance. It includes assistance in situations such as battery replacements (if you leave lights on), if you lock keys inside the car and towing as well as 24/7-365 days access to their emergency line.
Flat tires are NOT included in roadside assistance but Adobe provides all the tools to change a tire.
How do I know I’m *really* getting a Costa Rica car rental discount?
Hey I totally get it! I’d want to check too if it was me. You can go to the Adobe Rent a Car Costa Rica website and compare the prices. Remember, some prices may not reflect the discount during blackout dates.
Also remember the Costa Rica car rental discount is at least 10% off the car rental rate. But I assure you that the deal is real and you get all our extra benefits.
Make sure that under “FARE” it says MY TAN FEET and that means our discount is included in the price. If not, that is the price without our discount.
**All prices are set by Adobe Rent a Car.*
What if I need to change, cancel or request something specific for my reservation?
In the confirmation email, you can modify your reservation (link is near the bottom). The Adobe Rent a Car cancellation policy is if cancelled in more than 72 hours, there is no penalty fee. If you cancel in less than 72 hours before arrival or don’t pick up the car (this is called a “no show”), the penalty is the equivalent to one day of rent.
Add any requests in the comment section.
I don’t know if I need to or should rent a car. Do you have any tips?
We have a ton of tips for renting a car in Costa Rica tips, you can read all of them here: renting a car in Costa Rica.
I heard the roads in Costa Rica are bad. Do I need a 4×4 in Costa Rica?
It depends on where you’re going and when you are visiting. The main roads, highways and the city roads are paved but there are many places where the roads aren’t.
Read our Costa Rica road conditions post to see what the roads are like for popular destinations and routes to see if you need a 4×4.
I’m worried about driving. Do you have any tips and do I need a GPS in Costa Rica?
We sure do! Our blog has an in-depth driving in Costa Rica guide for an authentic insight and tips.
We normally recommend a GPS, whether you rent a GPS device or use your phone with Google Maps or Waze.
How can I thank you?
No need to thank us. We’re just happy to know that we helped. And also very excited for them to go and explore Costa Rica!
The only thing we ask is that you share our blog with your friends or anyone you think would find it useful.
Julie says
Because the rental car prices we were seeing were so high, my husband & I were debating using public buses to get our family of 3 around between Monteverde, La Fortuna, and the airport. Then I stumbled across MyTanFeet and their promo with Adobe rental cars. The people who responded to my email were prompt & friendly. Their offer brought the cost of the car for a week down to a level that we were comfortable with. Adobe even threw in a free cooler, which was really useful to transport groceries between our two Airbnb destinations. Almost every day, one of us said to the other “I’m SO glad we rented a car instead of taking buses!” Plus, we found that the roads in Costa Rica are much better than the reputation would suggest. We even made an accidental detour one day (ok, we got lost) and ended up in some pretty remote villages, but the roads were still fine. Yes, there’s the occasional pothole, and yes, we had to drive on a few packed-dirt-&-rock roads, but even those were manageable. All in all, we made the right choice — thank you, MyTanFeet, for your help!
Sammi says
Hi Julie, thank you for your comment and we’re glad you had a good experience renting a car with our partners Adobe, it was a pleasure to help you 🙂
David Edgecomb says
Just returned home after a great visit in Costa Rica. My family of six rented a vehicle through Adobe based on your advice and it was excellent. We chose to add a hotspot and we’re so glad we did because it was absolutely essential for navigation. Thanks for making a new experience as easy and comfortable as possible.
Sammi says
Hello David, thank you for your comment, we’re glad you had a great experience and good time in Costa Rica!
apurva jobalia says
hello the promo code MY TAN FEET 10 is not mentioned in the reservation details. PLS ADVISE
Sammi says
There is no promo code for the car rental discount (as stated several times throughout the booking page including note 2 in the WHat to know about our car rental discount section) as the discount is automatically applied when you book through the widget on the booking page
Sam says
Hello, quick question about renting a vehicle. My husband and I are flying into SJO two days before our friends are, so we will be picking up the car however, we do intend on putting one of them down as another driver. Although I’m wondering if they need to be with us in person to be able to add them on as another driver?
Secondly, we fly out of SJO the day before our friends do. Is it possible to have the car picked up from the hotel they stay in and/or are they able to drop the car off before flying out? Would our card used at pickup be the one charged?
Just wanting to know what our options are here. Thank you in advance!
Sammi says
Hi Sam, we sent you an email with information but just in case, for the additional drivers, they are all automatically included in Mytanfeet reservations and you will add them at no extra cost at the time you receive the car and sign the contract. Please make sure they are all present and have their original passport, original valid driver’s license, they must be at least 23 years old and have been driving for at least 2 years. Extra drivers must be present to sign the paperwork and be added as a driver.
In this case once you have picked up your friends it will be necessary to stop at any of the Adobe offices (https://mytanfeet.com/costa-rica-travel-tips/adobe-car-rental-costa-rica-contact/) to add them as additional drivers at no extra charge.
Adobe will charge you at the time you collect the car. However, if you register your friends as drivers, they can have the car collected at their hotel or return it at the airport even if you are not present.
Roger says
I’ve been checking out many of your posts, thank you.
We’ll be staying at Dreams Las Mareas and thought we would rent a car and drive one way back to the LIR airport to leave – but it does not look like that is an option with the car rental you promote – or is it?
Sammi says
Hi Roger, we can definitely help you set that up. If you would like your car delivered to Dreams Las Mareas, in the widget, you can choose the Liberia Airport office and then write in the comment section you want the car delivered to Dreams Las Mareas and then you can return the car to the Liberia Airport office. There will be an extra fee for having the car delivered to the resort as it’s far from their airport office but it’s totally possible to have your car delivered to the resort.
Nasim says
Hi and thank you for the very useful content !
I just made a reservation for a car using your form and I would like to get the free SIM card and medium cooler. I read GPS are not included anymore is it true ?
I emailed you with the reservation number thanks !!
Sammi says
Hi Nasim, sure we will be happy to add the SIM card and cooler to your reservation. That is correct, Adobe is no longer offering the GPS. We have been checking our email but haven’t received anything from this email address, we sent you an email, please check your spam folder if you don’t see it
Michael says
Hello, great site!
I am going to Costa Rica in 5 days and I already have a car rental booking (that I can cancel without fees) but this appears it has more benefits if I book with your promo.
Question for you:
I followed your steps and this price is cheaper but how would I ensure I receive all the additional benefits like
– 0% deductible from the Liability Protection Insurance
– $750 USD deposit instead of the original $1000 USD deposit for all rentals that decline Car Protection Insurance
– Road assistance on all rentals (normally only included in Extended Total Protection insurance)
– Free SIM card
Last but not least, I am going to Montverde cloud rain forest- would a Hyundai Grand i10 AT be okay?
Look forward to your reply as I would need to change my booking asap.
Sammi says
Hi Michael, all the tangible benefits have to be requested but the intangible benefits like the reduced deposit and road assistance are automatically included in all reservations made through our Mytanfeet widget. I would definitely recommend a higher clearance car for Monteverde, you may not necessarily need a 4×4 but a car with higher clearance. The Grani10 has like 0 clearance being a compact sedan and the roads up in Monteverde are still rural roads. We have sent you an email with more information as well.
Kate M. says
Hello! We are traveling to Costa Rica in May. We will have our 7 and 3 year olds with us. Curious about car seats – are they trustworthy to rent from Adobe? Also I think my 7 year olds could be in a booster, but my 3 year needs a convertible seat. Is this what a booster is or a “baby seat”? Any help is appreciated. Thanks!
Sammi says
Hi Kate, yes Adobe has 4 category of seats and they will show you how to install the seats when you pick up the car. We’ve sent you an email with more information but we also have a post about the different requirements for Car Seats in Costa Rica
Craig N says
Great feed/guideance & website.
Looks like the widget is the same price as adobe website. Do you have a code?
Also, for the sante fe option (we need 3 rows 7+), is this a new 2024/2025 model or older version as the old ones did not have much leg room in the third row.
Thanks for any help!
Sammi says
Hi Craig, we do not use a code, the discount is automatically included in the widget but you will need to clear your cookies and start over, because if you have a tab for our widget and a tab for Adobe on their direct website, the direct website will take over the rates if you open it second. The new Santa Fe third row of seats is roughly the same, third row of seats usually do not have a ton of room compared to the first and second row. Although it has 7 seats, we recommend it for 5 people plus luggage or 6 people with limited and very light luggage. 7 people with luggage will not fit.
Kari R says
Hi,
We have plans to visit Costa Rica for 8 days in July. Flying into LIR and out of SJO. There will be 9 of us (5+4), so we will need to rent 2 cars. Looking at Adobe CR online, is the “Car Protection” option sufficient or would you recommend “Extended Protection”? Our Capital One CC does also offer Rental Car Protection. It is giving we a quote of $1283 for a full size SUV with the “Car Protection” option for 8 days. Does that sound right? and what are your thoughts on the GPS in the car, if we have cellphone data?
Thanks
Sammi says
Hi Kari, you can use your credit card rental car insurance coverage to decline the Car Protection insurance, but if you would like full coverage, then we recommend to get all three, Liability, Car and Extended. If you decide to decline Car Protection and use your rental car coverage but would like a bit more coverage, the Adobe agents offer another insurance in person only called TPW to increase your third party coverage. Unfortunately Adobe is no longer offering GPS but they offer the WIFI hot spot still, so you can connect your phone to it to have internet.
Scott says
Adobe rental car delivered our car to the hotel the day after our arrival as we didn’t want to drive in the dark to Monte Verde.
The representative was professional and the car performed well on the (sometimes) challenging rougher roads of the country.
Drop off was likewise easy with their shuttle to the airport.
I highly recommend their service, which was reasonably-priced.
Sammi says
Hi Scott, thanks so much for your feedback and comment, it was a pleasure to assist you and we’re glad you had a good experience with Adobe! Thank you for using Mytanfeet services.
Lisa says
Hello! My husband and I are flying into Liberia on 3/11. We are taking a shuttle to our Airbnb in Montezuma because we do not want to drive long distances in Costa Rica but we would like to have a rental car while staying in Montezuma so we can visit other towns in the area (Santa Teresa, Mal Pais). We would like to get the car delivered and picked up from our Airbnb and know there is a charge for this, but which airport/office should we book from?
Thank you for your help!
Sammi says
Hi Lisa! Please choose the SJO Airport office and put a note in the comments that you want the car delivered and picked up in Montezuma, so that our team can let you know the fee associated with this service and update your reservation accordingly.
Chanoan Sumonthee says
Hi!
Thank you for your help. I reserved a car already but didn’t put in my credit card info on the adobe website — I would rather not have the credit card info online. Will they still keep my reservation? I would rather pay in-person.
Thanks!
Sammi says
Hi Chanoan, we have notified Adobe to secure your reservation and then you will pay for the rental in person when you collect the car as Adobe doesn’t take pre-payment
Valérie says
Hello! If I want to rent a car in San José airport but drop it off at Sierpe or Drake bay, can I use your widget to reserve? Do I put any drop-off location and then write a comment saying i need them to pick it up at Sierpe? Thanks!
Sammi says
Hi Valerie, yes that is no problem, you can choose Uvita as the return office and leave a note you want the car picked up in Sierpe (Uvita will be the office who is in charge of Sierpe pick up and drop offs)
Carolyn Slack says
Good morning,
My daughter is traveling to Costa Rica on Feb 26th, 2025 and is looking to rent a car. She will be arriving late (11pm ish) to SJO so will arrange an airport transfer to her Airbnb near Quebrada Ganado. However, she is looking to rent a car for Feb 27th through March 2nd. I have used your services in the past and have had such a good experience. Do you know if she can rent a car from Adobe in Jaco? What do you suggest?
Thank you for any recommendations and help.
Carolyn
Sammi says
Hi Carolyn, yes that is no problem, you can choose the SJO or Quepos office as the pick up and then write a note in the comment section that she needs the car delivered to her hotel in Jaco (and also return, if she will be returning the car from her hotel in Jaco) and then we will help her arrange the car delivery/pick up in Jaco
Grace says
Hi! My partner and I are planning a 10 day trip to CR in March. I am 22 and he is 23. I (22 year old) have a credit card with a large limit that will cover the rental car theft. But with Adobe, we know that you have to be 23 years old to rent it. We are wondering if my boyfriend can use HIs license, pass port, etc to rent, and we put MY credit card down? Thanks for any insight on this
Sammi says
Hi Grace, you can put your credit card down to put for the rental and the deposit since you will be present and your boyfriend can be the driver since he’s 23. We have also sent you an email asking for your birthday to see when you will turn 23, if it is during your trip or very close, we can check with the upper management if you can drive.
Jessica says
I am in the process of booking a rental with Adobe Car rental using the widget on this page. I have a question about the car insurance. If I purchase the extended coverage will it cover everything that the car protection coverage does plus the additional coverage? OR do I need to purchase both for the full coverage?
Thanks!
Sammi says
Hi Jessica, we have sent you an email with more information
sheelah says
HEADS UP! Make sure you know what fuel your rental takes. We filled up twice (no self serve option) and the second time, the gas station attendant put in regular gas, NOT diesel. We didn’t think to check and as we never filled the car ourselves, didn’t see the sign indicating diesel only. Apparently, neither did the attendant, or he was an a**hole and added the wrong fuel deliberately. The car died and had to be towed.
We were liable for the repair, to the tune of $750.00
It sucked.
Chelsea Cummings says
As a solo female that has relocated to Costa Rica this year, all I can say is – THANK YOU MYTANFEET! I used the Adobe discount service through Mytanfeet and it went so smoothly.
The deposit discount helped so much, as I’m on a small budget and was using my credit card to cover insurance, which usually makes the deposits quite a bit higher.
Adobe was amazing. Although, I cannot stress enough that you MUST have the physical credit card in hand, in-person, when picking up the car, otherwise they will not let you leave. Double check your cards and make sure you have active, current cards on your person. You cannot use a virtual card number, tap to pay, apple pay, etc. Debit cards require a higher deposit and so does paying via cash (you still need a card to place the deposit hold on).
I red a lot of horror stories about getting nickle and dimmed when picking up the car for different insurances and when dropping the car off for dings and damages. I did not have this experience at the San Jose airport location (it’s about a mile offsite from the airport).
Adobe will pick you up from the airport and will shuttle you back when you drop the car off.
I saw on this site that mytanfeet recommended getting the car washed before returning it, so I did that. The car wash I used was Lavacar Las Canas (2R22+98P, Provincia de Alajeula, Alajuela, Barrio Cacique, Costa Rica). It was about $20 USD and then washed the outside and vaccumed and did a basic detailing on the inside.
I went early in the morning when they first opened and was in and out in 30 minutes.
When I returned the car to Adobe, I did actually get some dings on the rims from the pot holes in San Jose that were impossible to dodge, and they didn’t charge me a dime or bother me about them.
When my flight was delayed and I was in line at customs and immigration for over an hour upon arriving, mytanfeet worked with me every step of the way and kept the Adobe agent updated.
I really felt so safe. I can’t stress the impact and value of this service and team enough.
Sammi says
Hi Chelsea, thank you for your comment and we’re so glad you you had a great experience!
Lisa DeFinis says
Hi Guys, I am trying to make a reservation with your link, but when I imput the information nothing happens. Please help!
Sammi says
Hi Lisa, I’ve just sent you an email to assist you
Lexi D says
Hi Sammi, I am having the same issue with the link not working-could you advise please? TY!
yeison says
Hello Lexi,
Thank you for your message, we already talked with Adobe IT department and the reservation system is up and running, I will email you in a few minutes.
Vivian says
We want to rent the car from the location in “Del Hotel Holiday Inn Express, 1.4 Km al Este Alajuela 20109, Provincia de Alajuela, Río Segundo, Costa Rica”. Which pickup location should we choose? Thanks.
Sammi says
Hi Vivian, you can select the San Jose International Airport location and then when you complete the form, select location and write the hotel in there. Adobe will send the shuttle to the Holiday Inn Express to pick you up and take you to their office to collect the car
Jonatan says
Hi,
I have used your company for several years, In the past their was an additional discount applied. Is that still applied? It does not seem 🙁
I am looking for a 4×4 from San Jose 2/21 to 3/2
Thank you in advance mytanfeed!
Sammi says
Hello Jonatan, we’ve sent you a couple of emails
Rick says
We just returned from a 2 1/2 week trip in Costa Rica using Adobe for our rental car. I have several comments to share.
I was impressed with our experience in renting the car with Adobe through Mytanfeet. I had several questions I sent to both and all where answered promptly. We picked up the car in San Jose and dropped off in Liberia and that process was very professional and courteous. Adobe was very open and explained all charges. We used our credit card to cover the car protection insurance and that was not a problem, just had to show a doc from our credit card company. We received a new Hyundai Tucson for the 5 of us and it performed very well on the sometime rough roads. I will rent again from Adobe in the future.
The roads in Costa Rica vary from smooth with wide shoulders to very rough with many potholes. The drivers generally were courteous and obey rules of the road, much better than some countries we have visited where everyone is a race car driver in training. You will definitely need to preload maps and use GPS for navigating. Road signs are generally lacking and it would be hard to find your way otherwise. The mountain roads can be steep, rough and narrow with tight hairpins, no guardrails or reflectors so we minimized night driving in those areas. Stay focused on the back roads as conditions change quickly, the pavement comes and goes. The dogs are fearless and seem to wander across the road with no regard for traffic. The speed limit signs don’t seem to be enforced too much as most everyone was driving at least 10 kph over the posted but I didn’t push it too much and didn’t mind being passed. Overall didn’t have any problems with the driving.
We enjoyed our trip to beautiful Costa Rica. Pura Vida!
Sammi says
Hi Rick, thank you so much for your comment. We were glad to assist you and we’re happy to hear everything went smooth and well with Adobe and your time in Costa Rica. THank you for using Mytanfeet services!
Emily says
We will be renting a car but not until we get ready to leave San Jose and go up to La Fortuna (so we won’t be picking up the car straight from the airport rather we will be picking it up from the hotel). Will they pick us up at the hotel which is located nearby the airport? Or will we need to have to hotel shuttle us to the airport and then from there get picked up by the car rental team? Thanks, Emily
Sammi says
Hi Emily, Adobe can deliver cars to hotels between the hours of 830 AM to 430 PM, depending on which hotel you’re at, they’ll either deliver the car to your hotel or send their shuttle to pick you up and take you to their office to get the car (complimentary)
Rajani says
Hi,
I am clicking on widget to rent a car from ADOBE but it shows error.
Sammi says
Hello Rajani, we have sent you an email to assist you!
Mrx says
Hi Sammi,
I’m getting the error message as well. Could you please help me out?
Sammi says
Hi there, we sent you an email yesterday to assist you! Please check your spam folder just in case.
Dave says
Hola,
I am looking to rent a vehicle April 24-may 04/25 from LIR returning same place. We have 6 adults with maybe 3-4 luggage and some small carry bags.
I usually rent with full coverage insurance, but this time I have coverage through my Credit Card. How much would a vehicle like that cost, all in. Do not need 4×4, staying in Tamarindo, one day trip to Jaco, resting local. May look at some excursions, but will not drive to them.
Sammi says
Hello Dave, our team has already contacted you to assist you! Please check your inbox for an email from Mytanfeet and also your spam folder just in case.
Trevor Romy says
Hello, I reserved a rental yesterday for a trip in March. I did not see anywhere to put credit card info, and I have not received a confirmation email. Thanks for the help!
Sammi says
Hi Trevor, we have already sent you an email yesterday and forwarded your confirmation to you, please check your inbox and spam folder just in case!
Patty says
Hi, we’re looking for a car rental for Dec 23- jan5 for family of 7. Hoping to pick up at SJO 10pm!! Same drop off
Thank you
Sammi says
Hello Patty, our team has already contacted you to assist you! Please check your inbox for an email from Mytanfeet and also your spam folder just in case.
Nicholas Estes says
Hello,
We reserved a car from Jan 10-25, 2025, but did not receive a confirmation email. Can you please let us know if the car is indeed confirmed.
Sammi says
Hi Nicholas, we have sent you an email and resent your confirmation, the system was having a big of a lag, I apologize. Please look for an email from Mytanfeet and ADobe rent a car in your inbox, and in your spam folder
Pamela K Finch says
We have tried to reserve a car and we do not get a confirmation email. No acknowledgement at all. We tried booking yesterday and didnt get one. We tried again today and no confirmation. How long does it take to get a confirmation?
Sammi says
Hello Pamela, the Adobe reservation IT was working on their system, but it is up now and we just resent you your confirmation via email. Please check your inbox for an email from both Adobe Rent a Car and another one from us, Mytanfeet and please check your spam folder.
Arnold Melman says
I have used your company for several years In the past their was an additional discount applied. Is that still applied
I am looking a a Mitsubishi ASX AT 4WD or similar / Group B to and from San Jose 1/27 to 2/28
Sammi says
Hi Arnold, sure we will be happy to assist you and get an extra discount for being a long time Adobe/Mytanfeet client. We just sent you an email, please look for it in your inbox or spam. Next time, feel free to email us with your details and we’ll always be happy to give you the loyal client discount 🙂
Yashashwi Pokharel says
Hello,
I am looking for a 7 seater rental from Jan 1-8 (2 PM drop off/pick up) from Liberia airport, but did not find similar vehicle. Would you be able to arrange one? Thank you so much for considering.
Yashu
Sammi says
Hi Yashu, sure, our team has already emailed you to assist you. Please look for an email from Mytanfeet in your inbox and also please check your spam folder
Amber Kent says
Hello! So excited I found your blog. We are traveling to San Jose Dec 23rd and will need a car rental on the 24th. We have 6 in our family. I didn’t see a vehicle large enough for our group size on the wedgit. Is there a way to look for a larger size car? Out dates are Dec 24th -Jan 6th. Thanks you, Amber
Sammi says
Hello Amber, sure we will be happy to help you, our team has already emailed you with options. Please look for an email from Mytanfeet in your inbox and also your spam folder
sid says
Hi, Planning to rent a car for 7 days, do I need a 4×4 if going from Liberia to Papagayo and then to la Fortuna? Also, I have a USA CC that offers insurance, can I decline insurance and will that be accepted?
Sammi says
Hi Sid, not a 4×4 is not necessary for that route unless the accommodation you booked is somewhere out of town and requires it. Or if you have a larger group of up to 5 people then you will need a SUV. If your credit card offers car rental insurance that covers Costa Rica, Adobe will require a letter from your credit card company stating they will cover the CDW or with our partners Adobe Rent a Car, if you have a Visa Signature
Visa Infinite
Amex Gold
Amex Platinum
Amex Centurion
Master Black
Master World
Master World Elite
Then a letter is not necessary as those cards are already in their system of the ones that do cover Costa Rica.
Louis says
Hi. Looking at booking a rental through you. We are arriving at 6:07 am into Liberia. Can someone meet us or do we have to wait until 8 am?
Thanks!
Sammi says
Hi Louis, that is no problem. If you want the car when you land at 6 AM at Guanacaste Airport, just input your flight details and pick up time at 6 AM and they will station an agent to wait for you at the airport.
Corina says
Hey there! Im discovering your blog for the first time for my upcoming trip to costa rica and its been SO helpful!!
However, im stuck on this car rental situation! I was comparing prices directly on the Adobe website for the dates of Nov 19-27th 2024 and found an approx $100 discrepancy, with the Adobe website having a cheaper price. Im wondering if this is just what it is or if there is really a discrepancy. Would love to get the lowest price as its been the biggest fee for our entire trip!
Thanks so much in advance!
yeison says
Hello Corina,
Thank you for your email. I checked the rates directly on the Adobe website and used the Hyundai Tucson as an example. The rate we offer is around 10% cheaper at the moment, using the same insurance level and pick-up and drop-off times on both websites. I will be sending you an email in a few minutes.
Susanta Chattopadhyay says
Hello Maria,
You run a fantastic blog. Congratulations!
I have a question. I am planning to rent a car from Adobe via your links. I am going to land in Liberia around 11:30 am. However, when I tried to book a car, the only option was to rent it after 4:00 pm or later. Can we not get the car before 4:00 pm?
Thanks and with regards,
Susanta C.
Sammi says
Hello Susanta, it seems you are choosing Liberia the downtown office, which is not the airport office. The downtown Liberia office is used only as a meeting point which is why it has certain hours, it is not a fully operating office. You need to choose the Aeropuerto Liberia option.
Marc says
Hi,
Do the Adobe car rental rates include unlimited mileage, or is there a charge per mile? We would want to pick up the car in San Jose and drive it to La Fortuna and Monteverde so without unlimited mileage I think it will get expensive quickly.
Thanks in advance. Love your website!
Sammi says
Hello Marc! Our partnership with Adobe Rent a Car does not have limited mileage for rentals.
Michael Brown says
Hi, we made the reservation in October and have yet to receive an email confirmation. I called the toll free number and spoke to a lady and she said that she will email us but have been checking everyday including spam folder, but nothing about the reservation. . And what is the SIM for?
Sammi says
Hi Michael, we saw your reservation and confirmation and just forwarded it to you via email. Please look for our email from Mytanfeet Costa Rica Travel, also check spam just in case Thanks! The prepaid SIM card is to insert into an unlocked phone, in order to have a Costa Rican phone number
Jana says
We are attempting to make a reservation but we get an error message each time I proceed to click reserve! Email sent! Please help 🙁
yeison says
Hello Jana,
We will be emailing you shortly, as it seems that our partners at Adobe were working on their reservation system last night.
Thank you for reading Mytanfeet
Melissa says
Hi, I booked with Adobe Car Rental through your link, but I failed to remember to add the benefits I’d like (i.e. SIM card, booster seats, cooler, WiFi deal) in the comments section – how can I get these? Do I cancel the reservation and start over? Or can Adobe still provide me with these benefits since I used your link?
yeison says
Hello Melissa,
I see that we are already talking via email.
Mandi says
How late is the San Juan airport location open? We are looking at booking a flight that arrives at 11:20 PM and we want to make sure we are not stranded at the airport.
This will be our third time to Costa Rica and we have really been helped from your website with our trip planning. Thank you!!
Sammi says
Hello Mandi, the San Jose Airport (please make sure you’re flying into San Jose International Airport or Juan Santamaria International Airport as San Juan is in Puerto Rico) Adobe office will close after the last flight of the day which is around midnight so if they have clients on that flight, the Adobe agents will stay wait for them at the airport so that the clients can pick up the car at that time. If you want your car when you land at 1120 PM, that is no problem. We have already sent you an email to further assist you with your car rental booking
Tanaya Kolankari says
Hi, I am looking to book a car rental for November end, but the widget does not seem to be working. The page shows that an error has occurred. Do I need any special browser settings to get it to work?
Sammi says
Hi Tanaya, we’re sorry for the inconvenience, we have already emailed you to assist you.
Eliezer says
The widget does not seem to be working. Was hoping to rent a car for next weekend.
Sammi says
Hi Eliezer, we apologize for the inconvenience, we have already sent you an email and I see you’re in communication with our team.
Misha says
Hello! I am trying to get a quote and/or reservation for pickup/dropoff at the SJO airport 1 December/7 December, but I’m getting this message: Reserva Invalida! (559.6700/480.5700).
Can you please help?
Thanks!
Sammi says
Hello Misha, I’m sorry you’re getting an error. We have sent you an email with more information. You may need to try it in a new browser or clear your cookies and try again. Sometimes that error pops up if you have multiple Adobe tabs open. Please check your junk folder if you don’t see an email from Mytanfeet.
Kara Kuhl says
Hello, is Adobe still delivering cars to hotels in La Fortuna, since the office is closed there? Last time we rented, we chose Ciudad Quesada- and they delivered/picked up from our hotel in La Fortuna. Thanks!
yeison says
Hello Kara,
Yes, they do. I see that we are already talking to you via email but just in case, Adobe is still delivering and picking up cars to hotels in La Fortuna but not on Sundays and the service is from 9 AM to 4 PM. For anyone who is also looking at having their car in La Fortuna, please choose the “Ciudad Quesada” office and enter the name of your hotel for car pick up and delivery.
Thank you again for renting a car with us and our partner Adobe 🙂
Jade says
Hi, I’m getting an error message trying to book through the widget, “Reserva Invalida! (573.1700/518.9300)”, and I’m not sure why.
We want to pick up at SJO airport on our way in but our flight leaving we will need to be at the airport before 5am. Is it possible to have Adobe pick up the car from our hotel the night before we leave and we can take a hotel shuttle or something to the airport to catch our flight in the early morning? Otherwise, we are thinking drop it at the Adobe office the afternoon before, get a ride to airport, take the hotel shuttle to the hotel, then hotel shuttle back in the morning but that’s not ideal. I didn’t see in the first booking screen where we could pick a drop off location and we don’t even know what hotel we will stay at, so if you have recommendations for hotels near SJO airport that will get us to the airport around 4am and that Adobe might like to pick up a car from, let me know! Thank you!
Sammi says
Hi Jade, we’ve sent you an email with more information but we can work with you to arrange the best option for your return. You can return it the night before to the Adobe office as the latest Adobe can pick up cars from hotels is 4 PM.
Rebecca Snart says
Hello,
Hope you’re good!
We want to rent a car for 19 days, 14th Dec – 2nd Jan.
The rental price is around $3000 including full insurance. Our credit card limit is $2000, am i able to pay the cost across 2 credit cards?
I believe paying for the full insurance means there won’t be any hidden costs when we pick up the car. Is this correct?
Thanks
Sammi says
Hello Rebecca, you can use two different credit cards but they must be the same brand and under the same card holder name who has to be present. You can use one card for the deposit and another for the total amount of the rental cost. Our partner Adobe doesn’t have any hidden or last minute fees, the full insurance is 100% optional and you do not have to get it if you don’t want to. It all depends on how much coverage you want.
Justin says
Hi – I saw that through adobe’s website they offer “Sign & Go” to save time at the counter – do you offer this too?
Should the pick up time be align with my flight arrival time? Is there any fee if I pick up the car later than when I reserved for, say if my flight is delayed?
Where do you recommend purchasing SIM cards upon arriving in Costa Rica (I’ll need more than the one free card provided)?
Lastly, do you offer a manual version of the Montero?
Thanks,
Sammi says
Hello Justin, we’ve sent you an email with more info!
jessica sachs says
Hi! We are hoping to rent the car through adobe. Our flight is due in around 10pm, which is after the hours listed for the adobe car. Would we still be able to get the car that night or do they close at that time? Thanks!
yeison says
Hello Jessica,
Yes the Adobe team will be waiting for you, we will be sending you an email shortly.
Hong Nguyen says
Hello,
Thank you for sharing so much helpful information. Our family is planning a trip to Costa Rica in late November 🙂
I tried to reserve a car through your website but after I clicked reserve, i got to Adobe site and it asked me to set up an account and make reservation there? Please let me know if you see anything was coming through. I can go back and try to redo and go through the process as it takes me but just wanted to make sure i am going this right.
Hong
yeison says
Hello Mr. Nguyen,
Thank you for your message, we will be emaling you shorlty.
Lesbia (Les) Roner Hansen says
Hi guys,
I just love your website and all information that you provide us travelers.
I have NEVER rented a car from a local car rental company but you had me sold.
I have made a reservation. Please tell me that I am doing the right thing because I am spooked! LOL
Just in case we have a little time in San Jose, do you do tours for a couple hours around the city?
Thanks again for all this you do.
Sammi says
Hi! We have sent you an email with more details of your reservation, in case you don’t see an email from Mytanfeet in your inbox, please check your spam folder.
Bryan Roy says
Sammi
We are arriving Dec 25, 2024 late to San Jose Airport. We are 6 adults with a case each. Can you Recommend which vehicle we should try and rent. We likly will be heading toward La Futuna and around the lake to the cloud rainforest over 5 days.
Is it possible to rent a car late on the 25 th of Dec say after 11 pm and then drive toward La Futuna that night to our accommodation rather than waisting a night staying in San Jose city. We are staying in Costa Rica for 6 nights and our last night needs to be near the airport as our return flight is early in the morning Dec 31st
Your assistance would be appreciated.
Bryan Roy
Sammi says
Hello Bryan! We have sent you an email with more details.
We highly advise you to stay the night near the airport if you are arriving at 11 PM. It can still rain in December as the rainforest and high elevation areas tend to still rain and there is a section that gets extremely foggy with no road lights and is a curvy mountain road. Nothing will be open at that time, especially as it’s Christmas day. Only the gas station but no supermarkets/food/restaurants, etc. and even locals avoid driving that late at night as it does get quite foggy during one section. It is much safer to find a reasonably priced hotel the first night near the airport and leave early the next morning. Also note that majority of hotels, even some higher end resorts, do not have a 24/7 front desk reception and it is approximately a 3 hour drive without stops.
Michele says
Hello!
We are trying to reserve a car last minute for our arrival in SJO tomorrow. Can you share email address of car rental? Many many thanks!
Sammi says
Hi Michele! Our team will assist you via email shortly, please check your inbox and junk folder for an email from Mytanfeet
Sam G says
These guys are the best! Do not hesitate for even a second to book your rental car with them. They provide excellent service and the very best deals, and Adobe is very reputable and friendly and easy to work with. The two included car seats were a godsend for my kids as well as the cooler. They also include a lot of other things complimentary that we did not even take advantage of, that other car companies typically charge a daily fee for. We will totally use again the next time.
Sammi says
Hi Sam, thanks for your comment and feedback on your experience. We were glad to assist you and to hear that you had a positive experience with Adobe. Thank you for visiting, we hope you can visit Costa Rica again.
Pranav Shetty says
Hi!
I tried to reserve a car using the widget, but got an error (Reserva Invalida! (839.7000/771.9000)). Any advice?
Thanks!
Sammi says
Hello Pranav, I’m sorry for the inconvenience. We have already sent you an email to assist you (please check your spam folder if you don’t see an email from Mytanfeet in the inbox)
Magnus H E Rothman says
Hello
Tried to reserve a car and get the error
Reserva Invalida! (930.5000/840.1000)
Any idea?
Sammi says
Hi Magnus, we saw you made a reservation and sent you an email with more information (please check your spam folder if you don’t see an email in your inbox)
Daniel says
Hi,
I am getting the same error (Reserva Invalida)…can you help me?
Thanks
Daniel
Sammi says
Hello Daniel, we have sent you an email to assist you! Please check your spam folder in case you don’t see it at the end of the business day today
Lexie says
Hello! I’m hoping to book a car through you for the last week of November. There are 7 in our family and we’d prefer an SUV, but when I search, it pulls up a minivan option, and another car that says it seats 7 above it, but the details below say 5. Is it possible to book an SUV for 7 that week?
Sammi says
Hello Lexie, to further assist you, we have sent you an email (please check your spam folder if you don’t see it in your inbox)
Julie Zecha says
I am unable to get a quote or book as I keep getting an error.
Sammi says
Hello Julie, we’ve sent you an email to assist you.
Hui ju says
Hello,
I booked through the site but didn’t get the confirmation email. Could you please send the confirmation email?
Sammi says
Hi! We see your reservation and will send our welcome email shortly, but your confirmation may have gone to your spam folder, please check it.
Lisa Kidd says
Hi folks, so many rules! I want to have car delivered to Hotel Presidente picked up from same hotel. Is this possible?
Sammi says
Hello Lisa, yes Hotel Presidente is one of the hotels inside the free delivery and pick up zone.
Lilia Jenkins says
Hello! I keep getting a “Reserva Invalida! (220.6000/186.7000)” code when I go to reserve a car. We would like the automatic transmission 4WD car. Our Dates are June 8-13, our flight arrives 1:15pm so pickup would be 2pm and drop off would be 1pm. Flight number arriving is American Airlines 1209 and flight leaving is American Airlines 1248. We will be bringing proof of insurance but would like the GPS as well as SIM card and cooler benefits. The one I have pulled up to reserve is a total of $186.70.
Are we also able to add a second driver? I figure that is something we would do when we get there to pick it up.
Thank you!!
Sammi says
Hi Lilia – we have sent you an email to assist with your reservation (please check spam if you didn’t get it) and we saved a car for you just in case due to low availability
Alex M says
Widget not allowing me to set pickup/dropoff times
Sammi says
Hi Alex, I’m sorry for the inconvenience, it was going under maintenance. We’ve sent you an email to assist you
Niklas says
Hello! The widget is not working (have tried on different phones and computers). Would be interested in renting a car for a month… Any ideas?
Sammi says
Hi Niklas, I’m sorry for the inconvenience, it was going under maintenance. We’ve sent you an email to assist you
Michele Guzman says
I need to find my car rental reservation I may need a larger car. Re: Confirmation of Reservation 1114964
Sammi says
Hello Michele, we have sent you an email to assist you
Kinsey Wallace says
Hello! I keep getting error comment “Reserva Invalida! (513.6100/423.2100)” can you please help? Thanks so much!
Sammi says
Hi Kinsey, I apologize for the inconvenience, we’ve sent you an email to assist you.
HL says
The widget isn’t working. I keep getting an error message despite how many different times I’ve tried.
Sammi says
Hi, I’m sorry to hear you’re having issues with the widget, we will be emailing you today to assist you (please check your spam folder in case you don’t see it).
Allison McKean says
Hello
It is not allowing me to enter pickup times. Is the widget not working? Thanks!
Sammi says
Hi Allison, we will be sending you an email shortly to assist you, we apologize for the inconvenience!
Lauren Bozarth says
The widget isnt working for me, could you send me a link?
Sammi says
Hi Lauren, we’ve sent you an email to assist you.
Katie P. says
We booked Adobe through the My Tan Feet website and we were happy every step of the way. The staff was friendly, the car was in great condition, and there were not any additional fees.
Sammi says
Hi Katie, thanks for the comment and review, we’re glad you had a good experience with Adobe!
Sinthya says
Can you confirm that the Staria can fit 4 adults and 4 children (ages 9,9,13, and 13). The Adobe website lists it as 7 seater.
Sammi says
It is recommended for 7 adults with luggage but since you have young kids, that should be fine. We actually have a video of the Staria so you can see what it’s like: https://www.youtube.com/watch?v=9ZU7VZUKsvc
The only thing is that Adobe can no longer remove the middle row of seats, they can only remove the last row of seats
Alexander Smith says
Trying to make a booking but getting Reserva Invalida! (750.4600/626.1600). Can you please email me to reserve. Thanks!
Sammi says
Hi Alex, we sent you an email and saw your confirmation!
Andy says
Hi there,
When I used the widget and clicked “reserve” it took me to another page and lost the information I entered plus your discount. Please advise.
Sammi says
Hi Andy, we saw you made a reservation and send you an email with more information
Jenise Fortunato says
Does the person who makes the reservation have to be the person who picks it up? We intend to put two names as drivers, but the person who made our reservation flight arrives two hours after the other driver. will the other driver still be able to pick it up if the person who made the reservation is not there?
Sammi says
The main contract holder has to be the person who will pay for the reservation and the car can only be picked up if that person is there in order to pay for the rental and put down the security deposit. If person 1 is the one who will be paying for it, then he can get the car. If it is person 2 who arrives after person 1, who will be paying for the rental, then person 1 has to wait for person 2. Cardholders must be present in order to pay for the rental.
Annette says
I am trying to use your car rental discount reservation form and I am getting the same error message mentioned by others (Reserva Invalida! (668.4800/641.3600). Can you help me?
Thank you,
Annette
Sammi says
Hello Annette, we’re sorry for the inconvenience, we have sent you an email to further assist you.
Steve Blake says
I’m trying to use your discount to book a rental car with adobe but getting this error message.
“Reserva Invalida! (506.6200/404.9200)”
Sammi says
Hello Steve, the widget is being fixed right now but we are sending you an email to assist you in this moment
Jeff says
It appears your Adobe car rental discount code or the link from your site is no longer valid?
Sammi says
Hi Jeff, we sent you an email yesterday to assist you.
Kirk Menezes says
Hi there , was trying to use the widget / link to book a vehicle – but keep receiving an error message. Are you able to help?
Sammi says
Hi Kirk, we sent you an email yesterday to assist you
Jessica Greer says
Hey there, I will be traveling with a party of 8 or 9. Does Adobe have a bigger passenger van, or would I have to travel in 2 vehicles? We plan on flying into SJO on 6/23 and flying out of SJO on 6/30…
Sammi says
Hi Jessica, we’ve sent you an email with more information and availability, please check your junk/spam folder if you don’t see an email from us
Geo Montoya says
Sammi and Yeison,
I wanted to thank you for this great blog. We have now traveled to CR 6 times (soon to be 7) as a couple, newlyweds, new parents and now with 2 kiddos in tow and every time I still check your blog for updates. Thanks to you guys we have been to many places in Costa Rica from Liberia down to San Isidro de El General. We rented a car this time through your Adobe affiliation and are looking forward to our next trip.
Keep up the great work!
Sammi says
Hi Geo, thank you for your comment. We’re glad the website has been helpful!
Savanna Hayden says
Hello,
We are looking to rent a 4×4 car for 4 people starting April 6th-14th. I’m having trouble with the widget. It is saying that there is an error, and it won’t process. I’ve tried multiple times during the day.
Sammi says
Hi Savanna, the widget was down for maintenance, we apologize for the inconvenience. We sent you an email to ask for your details to assist you in your reservation.
Holly says
I am trying to use your link above, but the link seems broken as it takes me to the Adobe car rental page but it has an error.
Sammi says
Hi Holly, we have sent you an email, we apologize for the inconvenience, the widget was undergoing maintenance. Please check your email, thank you!
Charles says
My wife and I came across the Mytanfeet blog by accident and then read through the enormous amount of information and opinion as we planned our trip to Tarcoles. We used their relationship with Adobe to book a car, and found both to be incredibly helpful. Unfortunately, we had to head home earlier than planned, and again Mytanfeet and Adobe were excellent in facilitating the change.
For those exploring the possibility of a trip to Costa Rica and a car rental, there are lots of blogs about car rentals and comments about how expensive rentals can be. Although I may have missed it in the huge amount of information on the Mytanfeet site, I subsequently learned that CR imposes very high taxes on imported cars (70%?) ,which obviously drives the price of rentals. Maybe worthwhile explaining this in the Mytanfeet blog on car rentals to better dispel some concerns about price gouging.
Thank you Mytanfeet, and Adobe, for great information and excellent service. Very helpful.
Caitlin says
Hi Mytanfeet!
My husband and I will be traveling to Costa Rica from California in a little less than two weeks, and we came across your travel blog (thank goodness)! We will be flying into Liberia (arrival) > Tamarindo (2 nights) > La Fortuna (3 nights) > Monteverde (3 nights) > Manuel Antonio (3 nights) > San Jose Airport (departure).
Considering these destinations, will the “Mitsubishi ASX AT 4WD or similar” suffice?
We would love to book through you all for our 11 night excursion!
Thank you so much in advance 🙂
Caitlin and Raheem
Sammi says
Hi Caitlin, the Mitsuibishi ASX is a 4wd subcompact crossover SUV, it does have higher clearance and it’s a 4wd so for your places, it works fine especially in the peak of dry season. We always recommend to still check with your hosts and places you’re going to see what kind of car is required just in case though.
Per Villumsen says
If you’re going to Costa Rica – use mytanfeet! The car rental process was a breeze, the assistance from the Mytanfeet team amazing, prompt and always super helpful. Adobe were great – but do yourself a favour: book a 4×4 and full cover – the roads of Costa Rica are…challenging 🙂
We had a wonderful trip to Costa Rica – if I could go without destroying the planet from the ridiculous amounts of co2 emitted from planes, I’d go as often as I could afford it – always using the help from the mytanfeet-team and renting w Adobe!!
Sammi says
Hi Per, thank you for the feedback and comment! 🙂
Dmk says
Hi guys! thanks for the guide. What if I have a driver’s license from one country and the passport form another? the name is the same.
Sammi says
Hi Dmk, with Adobe, if you have a passport from one country and drivers license from another, you need to show proof of residency or a work visa in the country your drivers licensed was issued (aka show proof as to why you have a drivers license from another country other than your passport).
Jie Lyu says
Hello! I just made the reservation. However, I have a question: I will arrive at SJO at 12pm but my girlfriend will arrive at SJO at 9pm. I want to add her as an additional drivers. Do both of us need to present at the time the car is picked up? If so, I might have to delay my pick up time from 12pm (as I enter when making the reservation) to 9pm. Do I need to notify them of this change? Thanks!
Sammi says
Hello Jie, I just sent you an email with more information
Adrian Webster says
Hello,
I just wanted to leave a review after being so impressed with using you to book our rental car for our holiday in Costa Rica.
I can’t recommend your services enough, you made our holiday so easy! The response to my emails was rapid and well informed.
You even saved us when one of our flights got cancelled and all our plans got thrown up in the air! We had to hire a taxi (via you) to get one of our party to the correct destination.
I just wanted to say thank you for all your efforts in making our holiday fantastic!
Keep up the good work.
Adrian
Sammi says
Hi Adrian, thank you for your comment and it was our pleasure to assist you. We hope you had a great time in Costa Rica and thank you for using Mytanfeet services.
Mike Ruehl says
I used Mytanfeet to basically plan my entire 12 day trip for a family of 6. They do such a great job of giving you advice on what to see in such a beautiful country and then how to go about getting there, places to eat, places to stay, things to do. Loved every bit of this site / blog. I also used them to rent the car (via Adobe) and had a wonderful experience. They helped set up the delivery and pick up of the van we rented for 10 days. I suggest using this site and what they offer on tours and rental cars with a 5 STAR EXPERIENCE.
Sammi says
Hi Mike, thanks for your feedback! It was a pleasure to assist you and we’re glad the website was helpful for your trip!
Tatyana L says
Thank you to My Tan Feet for helping to make the car rental process in Costa Rica so easy! My Tan Feet was very patient as I changed around our original plans multiple times and each time responded quickly with an update. Once I finally settled on a plan, My Tan Feet set up all of our reservations and were constantly available for any questions I had as I was anxious to have everything run smoothly on our first adventure trip with two young children. Our car was delivered to our hotel and picked up in La Fortuna on time. This was an amazing feature and so greateful that was an option! The car was perfect and we loved that we had an extra driver, cooler, car seat, and wifi pack included in our rental. A sim card was also provided; however, we did not use it because we were able to just use the wifi pack. Would not hesitate to book with My Tan Feet again or recommend to anyone. What a great experience with a great group of people! Thank you!!!
Sammi says
Hi Tatyana, thank you for your comment and feedback. We’re glad you had a good time in Costa Rica and that everything went smoothly. It was a pleasure to assist you and we hope to help you again in the future if you come back to Costa Rica!
Brian says
Completely recommend this site for car rental and all travel recommendations. We really enjoyed Costa Rica and hope to be back soon.
Sammi says
Hi Brian, thank you for your feedback and comment. We’re glad you had a good time in Costa Rica and it was a pleasure to assist you.
Murali Bala says
I tried using the widget couple of time and it comes back with an error. Any thoughts …
Sammi says
Hi Murali, sorry for the inconvenience as it may have been undergoing maintenance, we will send you an email to assist you
Ellen Sheppard says
At Christmas time I need to set up travel for a group of seven adults and one child. I want shuttle transportation provided for the four major legs of the trip, but while in the La fortuna area for 3 days (specifically, El Castillo), I want to also rent a car. What is the best approach for this combination of needs for both shuttle transportation and local rental? I tried using the Adobe rental website, but it did not list La fortuna as a location for local rental.
Sammi says
Hi Ellen, I saw you emailed us and we responded about an hour ago. Please feel free to write back via email if you still need the shuttle.
Jon says
Hello, your widget says Adobe has availability the dates I need, but just going to the website it says there is no availability. Which is correct? Thank you!
yeison says
Hello Jon,
Thank you for your email, we will be contacting you via email shortly 🙂
Claire says
Amazing!!
Possibly the best customer service I have received. The car rental process was amazing. A lot of companies could learn from this level of service. I highly recommend booking your car with my tan feet. And then share with everyone you know! Thank you thank you thank you.
Sammi says
Thank you Claire for the kind words – we are happy to assist our readers.
Bill says
I agree w Gianna’s note below. You have a great blog, informative and helpful. Wife and I are here for a long stay and we host friends for short visits. Our “info sheet” includes links to MyTanFeet and we share it frequently.
Sammi says
Hi Bill, thanks for the feedback and comment and for sharing our website!
Gianna says
The best customer service I have ever experienced!!! My Tan Feet went above and beyond to make my trip amazing and stress free. The rental process was easy, quick and upfront. No unexpected insurance fees. I will definitely use them again on my next trip. Do not book with anyone else, use MY TAN FEET!!!!
Sammi says
Thank you for your comment Gianna we’re glad to be of assistance and that you had a great trip!
Martin says
Hi Sammi,
Great job on the blog – it has been a fantastic resource for us!
We (2 people) are planning the following destinations from November 23-December 13, 2023. Will the Mitsubishi ASX have sufficient clearance for this time of year for all of these destinations and would you recommend this vehicle? Would you know the approximate year of the vehicle?
Liberia – Samara
Samara – Montezuma
Montezuma – Sainta Teresa
Saints Teresa – Monteverde
Monteverde – La Fortuna
La Fortuna – Liberia
Thanks in advance!
Martin
Sammi says
Hello Martin, we will send you an email
Karla Gray says
So excited! we just reserved our car for our upcoming trip at the end of October!!! Y’all made this so easy (to understand and to book!) – so grateful for that! One question / double-checking and this is probably an American thing but, they didn’t ask for any credit card information upfront to reserve, do we need to contact anyone to give them that information? Thanks again!!
Sammi says
Hello Karla we’re glad to be of help 🙂 Adobe will not charge you beforehand but they’ll send you an email closer to your booking date to enter your credit card details to back up the reservation, likewise there is a link at the bottom of the confirmation email that will take you to their site to register your card. We sent you our welcome email and feel free to email our team back if you have further questions.
Christine Meza says
Hi there,
I’m arriving tomorrow to LIBERIA AIRPORT and requested a quote for 5 days. I’m concerned that I do have a Chase sapphire card that would help with the dismissal of insurance, however I strongly need to pay using my debit card. Do I need to make the charge to my credit card in order to use the benefits?
I’ve been taking notes from your blogs for days now, however you don’t mention any other options to getting around immediately after arrival. Is it possible to find a taxi or uber that is willing to drive to Del Coco Beach? Or a safe shuttle?
Thank you.
Sammi says
Hi Christine, our team has emailed you but we also have a section about transportation from LIR Airport: https://mytanfeet.com/about-cr/liberia-international-airport-goes-goes/
A. F. says
We will be arriving 4-5 days before my son. I would also like him to be an authorized driver. Is it possible to add him as an additional free driver to the original contract by stopping at a rental office later? Would need to know their locations to find one that would work with our schedule.
Sammi says
Hi Anne, yes you can add him to be an authorized driver when he arrives by stopping at a rental office later (he needs to be at least 23 years old, have a valid drivers license and passport and been driving legally for at least 2 years)
Luke says
Hi,
I will be travelling to Costa Rica in September and am looking to rent a car from 9th to 22nd. I see we can avail of hotel pick up and drop off (Fairfield by Marriott San Jose Airport Alajuela) – Will someone from Adobe meet us at the hotel at the specified pick up and drop off time?
We will also be looking to add a second driver for free (thanks for this perk 🙂 ). Can this be done when the car is dropped to the hotel?
What is more reliable, GPS or WiFi?
Thanks
Sammi says
Hi Luke, we just sent you an email with more information.
Judy says
Hello! Thank for your great reads and tips! I am highly leaning to reserving and renting using your discount. How may I get the WIFI and free SIM card?
Sammi says
Hi Judy, please add a note in the comment section that you’d like the free prepaid SIM card, the Wifi you can tick the box to include it and if you’re renting for more than 10+ day, we will have Adobe manually adjust the rate
Hai Le says
Hello,
Does Adobe car rental delivery rental car to Riu Guanacaste?
Thanks
Sammi says
Hi Hai, yes they can deliver your car to Riu Guanacaste free of charge between 830 AM to 430 PM. Just write the location in the specify location for pick up and in the comment section, write a note for your return (if you want the car picked up at the hotel).
Elise Mackanych says
Hello! I am looking to rent a car and am very confused as to which insurance is mandatory, which insurance my credit card will cover, and which I should pass on? I have a VISA Bank of America Travel Rewards card. I want to book, but am not sure about the insurance policies. Thank you!
Sammi says
Hi Elise, we sent you an email. You can read detailed information about insurances in this post: https://mytanfeet.com/driving-in-costa-rica/adobe-rent-a-car-insurance/
Chris says
Hi, do you have rental cars available for Dec 2023?
Your website says no.
Thank you!
Sammi says
Hi Chris we will send you an email shortly
Tim Storie says
Hi guys, neither the Adobe widget nor the link are working for me to book a car for July. Help, please and thank you!
Sammi says
Hi Tim, I just sent you an email!
Mark Kennedy says
Hello,
I tried using the widget and the link as well and both were not working for me. Looking to book a rental car for 12/26/2023 – 01/05/2024.
Thanks,
Mark
Sammi says
Hi Mark, we just sent you an email!
Mark N. says
Hi Sammi,
We’d like to rent a car for 30 days starting July 29 at 7am from LIR. Looking for a 4wd SUV that is automatic. Thank you for your help!
Sammi says
Hi Mark, our team will contact you shortly but you can use the widget on this page to check for prices and availability first
Flore HERVE says
Hello, the widget and the website portal to rent a car are not working for me.
I am planning to visit from July 20th around 4:00pm SJO airport,- and planning on returning on August 1st San Jose dowtown or SJO 4pm.
I would like a small SUV as Geely GX3 automatic. The car can be automatic or manual.
Thanks for your help
yeison says
Hello Flore,
Thank you for your comment, we already sent you a quote for the car please let us know if you have any questions.
Rachel says
I would also like to reserve a rental car using your widget but it is not working for me either. Please email me. Thank you so much!
Sammi says
Hi Rachel, we will send you an email!
Kelley says
Hi, Sammi! Firstly, thank you so much for sharing this advice. It was extremely helpful and made me feel more comfortable about traveling to Costa Rica for the first time. My fiancé and I will be traveling to Costa Rica in July and we were hoping to snag a rental car through Adobe for pick up on July 1 (or July 2) from SJO, but it looks like Adobe is out of 4WD vehicles. We are going to be in Costa Rica through July 11th. Any advice?! It looks like a couple other rental companies have 4×4 cars left but we’d prefer to go with Adobe after reading your blog! Thanks in advance for sharing your expertise — we appreciate you!
Sammi says
Hi, we will be sending you an email shortly with information
rachel anne thomson says
Hi,
What is the difference between the Hyundai Grand 10 vs the Hyundai Verna? We have 3 small children, but I think we can still be alright in a compact.
Sammi says
Hi Rachel, the grani10 is smaller, it’s the smallest compact sedan in the fleet. We’ll be sending you an email with more information.
Cat says
Hi, Neither the link or widget work. Why hasn’t this been addressed yet? There are many comments regarding this issue. It raises questions about legitimacy and should be addressed.
Sammi says
Hi Cat, sometimes the widget is off when they’re doing maintenance or server issues… we always let Adobe know right away so their IT team can get on it asap. We’ll send you an email to help you with your reservation.
Morgan Phillips says
If I select SJO for both pick up and drop off, does that mean I can sign paperwork there and then drop off there, or does that mean they will pick me up there, bring me to their office to sign paperwork and then when I leave, I will head to their office and they will shuttle me to the airport for my departure?
Sammi says
Hi Morgan, they will meet you at the airport and take you to their off-site office to collect the car (the meet and greet is free). When you leave, you have to return the car to their airport office and they will shuttle you to the airport (free service)
Bhups says
Hi! Thanks for your informative website! Are you able to advise if the car rental insurance from AMEX Platinum (Issued in the UK) is suitable to waive the Car Protection insurance? I have read the terms and I’m pretty confident that they cover theft and accident etc, but I’m unsure what information I need to provide to Adobe (Do I need a specific letter from my card provider or can I just show them the terms and conditions?)
Sammi says
Hi, we’ve sent you an email with more information (UK AMEX may offer different coverage, so its best to contact them to see if they offer it).
Jackie says
Am I the only one unable to see the “go” button or is this no longer valid?
Sammi says
Hi Jackie, can you try another browser or clear your cookies? It should be working, if not, please Contact us and we’ll be happy to help
Carleen says
Thank you so much for your blogs and YouTube videos and for this rental car discount and assistance! So glad I used your link for the car. I will be sure to use it for any future trips.
I’ve booked three trips to Costa Rica now, and before each trip I’ve always found the information you provide on your website very valuable! Much appreciated!!
Sammi says
Hi Carleen we are so happy to hear that and it is our pleasure to assist you! Thank you for coming back to Costa Rica and for reading Mytanfeet
Tricia says
Thank you for all of the good information.
I need to rent a 4×4 vehicle in San Jose area and then drop it near the Paquera Ferry Terminal. (We head to Isla Chiquita from there.) Is that possible? What is the closest place to that where I could possibly drop a car and then take a taxi over to their water taxi (Punta Cuchillos)?
Sammi says
Hello Tricia we have sent you an email (please check spam if you don’t see it)
Nicole says
I have a Signature Rewards Visa through RBC bank. Will Adobe accept the rental car insurance from there so that I can decline the Car Protection?
Sammi says
Hi Nicole, your Visa Signature Card will be perfectly fine to decline the local car protection (CDW) and it is not necessary to show any type of coverage proof as Adobe is aware of your credit card coverage program.
David says
Just have to say – You guys (and gals) are the BEST!!!! Most awesome communication and I feel so relieved to know nothing will be a surprise with our car rental and all we have to do is enjoy Costa Rica!!!!!
Sammi says
Hi David, thank you for the kind words, we are glad to assist you and we hope you have a great trip starting tomorrow
Adam Moore says
Funny thing . . . when I use your website the cost is $80 more than if I go and use Adobe’s website (for the same car, dates, etc.).
Sammi says
Hi Adam, we sent you an email but if you open multiple tabs in the same browser and are clicking around the Adobe direct website, sometimes the rate will default back to the direct rate instead of the Mytanfeet rate in the widget.
Ashley says
Hello! I was wondering if you knew the answer to this, but I have a Chase Sapphire Preferred card that offers primary auto rental insurance, do you know if this is sufficient so I can waive the Car Protection?
Thanks!
Sammi says
Hi Ashley, that specific card can be used to waive Adobe’s Car Protection insurance.
Jeanne Hardacre says
Hi Do you know how and when I add the details of the free second driver please?
Sammi says
Hi Jeanne, you will add the extra drivers when you collect the car so you don’t need to add them right now at the time you make the reservation but please be aware all additional drivers must be present to be added and must present the necessary documents
Kristin says
We just wanted to thank you for helping to make our trip so amazing! Before our journey even started, we found your site super helpful for packing, things to do and of course the vehicle rental! We are just beginning to learn Spanish, so we really appreciated you dealing with the car rental agency, especially when we decided to extend our rental by one day. You are very responsive, and you took any stress that could have happened out of our vacation. Thank you so much for the great deal and excellent service with our vehicle rental.
Our next trip to Costa Rica we’ll definitely be in touch!
Sammi says
Hi Kristin, it was our pleasure to help you! We’re glad you had an amazing trip 🙂
Andrea Jenkins says
Hi,
Just a quick note to say how pleased we were with our rental from Adobe and related information from “mytanfeet.” Our rental car was delivered to our hotel and the agent was friendly, professional and knowledgeable. The car was in good condition and we did not have any problems. We delivered the car to airport location and were quickly checked out and shuttled to the airport. All agents were very friendly and professional. Also, I dropped my cell phone in the shuttle and the driver quickly ran after me to return it as we were entering the airport… whew!
Thank you too to everyone at “mytanfeet” for answering our questions about activities, driving and sites during our stay. The blog is very helpful and it was nice to have someone to reach out to for quick advice.
Puravida!
Annie
Sammi says
Hi Andrea, thank you for your feedback and nice comments, we were glad to assist and also glad you had a great experience with Adobe. We hope you had a good time in Costa Rica
Vladimir, Montreal says
Hi Sammi,
I made my reservation of the car using the widget. At the end of the process it looked like it was frozen and I pressed the button twice.
As result I got two confirmation with two different confirmation numbers.
How can I correct it safely? I am afraid that simple cancellation may result in complete cancellation of “both” orders.
Could you help me please or at least advise the proper sequence of actions?
Sammi says
Hi Vladimir, sure we will be happy to help you, in fact we sent you an email about an hour ago and we will send you another one to help you with your duplicate reservations
Frank M says
Hi there,
We have an Amex Airpoints Platinum Card and are wondering whether we will still need Car Protection cover? When we make the booking are we charged immediately or are we charged on arrival at Adobe’s office? We are looking at 7 days car rental in April, most likely a 4×4 going to La Fortuna, Monteverde and Manuel Antonio. Is a 4×4 required/recommended?
Sammi says
Hi Frank, if you have an AMEX PLatinum you can use that to decline Car Protection, Adobe is aware of that credit card’s coverage. Adobe will charge you upon arrival when you collect the car and sign the paperwork. Depending on where you plan to go and your hotels, a high clearance car is the best option really, a 4wd is not absolutely necessary if you’re staying at hotels on main / paved roads.
JoAnn Roberts says
Just returned from 10 days in La Fortuna and Guanacaste and rented a car through Mytanfeet with ADOBE and had a very good experience. Service was so convenient, Adobe dropped off our car at our hotel near SJO airport and we continued on to LaFortuna. We heard a sound from the wheel well and called Adobe on a Sunday and they answered the call right away and took a look when we got to our hotel while we were having lunch. Service was excellent, whatever the issue was, it was gone. I felt very confident that if there were any problems along our journey they would be right there to help. I also knew that Mytanfeet would help with any issues as well. With so many things to think about when planning a trip to Costa Rica, this was one that I didn’t have to worry about. We traveled on to Rio Celeste, Guanacaste in to the Calubra Bay and costal areas and back again to SJO. Big shout out to Jef and Luis at Mytanfeet for all the help with changes in my reservations. Thank you to everyone for all the excellent articles and advice.
Sammi says
Hi JoAnn, thank you for your feedback and review, the Mytanfeet team was very happy to assist you and we are happy to hear the rental with Adobe went smoothly. We hope you had a good time in Costa Rica.
Jie Li says
Thanks for all the details! I tried booking a suv between April 13- 19 using the widget, but didn’t see 10% discount on car rental rate. is there anything I missed to get the discount? I did see “MY TAN FEET 9” on the “Fare” field.
Sammi says
Hi Jie, we sent you an email back to your reservation confirmation (please check spam if you don’t see it)
Amanda Ferris says
Hello! We really appreciate the blog and the advice on rental cars! We are looking to book adobe and had a quick question about insurance. If I decline insurance coverage because I have some through my credit card, can we add it later it we decide we need it? (We still don’t have a letter from our credit card so am not 100% sure what it will cover). Alternatively, if we select insurance, can we then have it removed if our credit card insurance is better? Thanks so much!
Sammi says
Hello Amanda, we have emailed you with more information (please check your spam folder if you don’t see it in your inbox)
Claire says
Hi, my flight will be arriving at SJO at 11:30pm. We will be staying at a nearby hotel for the night before making our way to La Fortuna. Would you recommend renting a car when we get in or taking a shuttle to the hotel then back to the airport the next morning to pick up the rental car? As we will be staying somewhere close to the airport, would Adobe consider picking us up at the hotel if it makes more sense to rent in the morning? What do you suggest?
Sammi says
If you would like the car when you land, we can arrange with Adobe to station an agent at the airport to meet you even though it’s late night. If you want the car the next morning, you can go directly to the airport office to get your car as they open at 5 AM. If you want Adobe to deliver your car to your hotel, the earliest they can deliver is 830 AM.
It depends on when you want to leave for Fortuna the day after you land. If you want to leave first thing in the morning before 830-9 AM, then you can go directly to their airport office or you can get the car when you land at 1130 PM.
Rodney says
Thanks for the reference to Adobe. You hear so many horror stories about car rental agencies and it was nice to have one that is upfront on the charges. I brought a letter from my credit card company communicating that I was covered for accident insurance, and I only had to pay for the government mandated liability coverage. No pressure and no hassle.
tash says
Hi there 🙂
We are in the process of booking a car for 10 days in April and was just wondering, in our quote with the widget it does not mention anything regarding roadside assistance. Is this normal? I did make sure the My Tan feet was mentioned under Fare just wanted to make sure there wasn’t anything we needed to tick off to have this option included.
Thanks so much!
Sammi says
Hi Tash, road side assistance is one of our Mytanfeet benefits. All Mytanfeet reservations have countrywide road assistance included. This road assistance is normally only included in the Extended Total Protection insurance. It includes assistance in situations such as battery replacements (if you leave lights on), if you lock keys inside the car and towing as well as 24/7-365 days access to their emergency line.
Flat tires are NOT included in roadside assistance but Adobe provides all the tools to change a tire.
Patrick says
Hi,
we want to rent a car (4×4) from the 14th of march until the 28th of march but where not able to reserve/book it through the website/widget. Can you guys please assist us?
Kind regards
Sammi says
Hi Patrick, we will be happy to assist you – our team will be sending you an email shortly before the end of the business day today.
S I says
Just got back from my trip and if anyone is reading this, i totally recommend using Adobe rent a car through Mytanfeet. The communication and care that we received was outstanding not just from Mytanfeet but also from the Adobe car rental people as well. First of all the quote we recieved is exactly what we ended up paying, no surprises, no sneaky fees nothing at all.
The perks we received for using mytan feet were also excellent. The extra free drivers, the cooler, the sim card and of course the pick up and drop off at the airport hotel all made for excellent perks which we enjoyed far more than i initially thought we would and probably were worth at least an additional 200 dollars.
The best part was the clear communication around what we were going to pay. Everything is explained clearly, i knew exactly what deposit i was going to have to put down and why. Also Adobe did not try any funny stuff, when i told them i was paying with my AMEX platinum they didn’t even want the insurance certificate from Amex ( i took it just in case) like some other companies demand before letting you waive the Collision damage insurance.
Finally the car itself was in excellent condition and well maintained. Ran perfectly and at no point did i feel unsafe in the vehicle because of any maintenance issues.
Troy says
Hello
Requested a quote and the promo code spot is empty. Would a quote be changed with the code or just a reservation?
Thanks
Sammi says
Hi, promo code is not required. The widget on this booking page automatically includes the discount
Brice says
Insurance question: My personal card will cover up to $50K in CLD. We have a verification letter from AMEX. We are planning to decline the Adobe Car Protection. We’ve heard that car prices in Costa Rica are much higher than US. So we are wondering if $50K coverage is sufficient for a Chevy Trailblazer? For comparison purposes, do you know how much coverage the Adobe protection offers?
Sammi says
Hi Brice, we sent you an email with more information
Sam says
Hi Sammi,
I am happy to find “mytanfeet.com” for the information I need for my Costa Rica trip. I made a rental car reservation through the widget and a few question I have.
– As you mentioned in the important description about rental car, I want the SIM card, cooler, surf racks if possible. Should I send a separate email to you or Adobe?
– I made a reservation and a confirmation email was sent to me. How do I enter the credit card detail online (reached the website by clicking on the banner at the bottom of the confirmation email) to confirm my reservation? My trip is in Jun, when should I get this done by?
Thanks so much for your help
Sammi says
Hi Sam, we sent you an email with more information to your confirmation
Holly says
We have just finished a month long tour using Adobe car hire from San Jose. We hired a normal car (not 4×4) and went from SJO to Puerto Viejo to La Fortuna then Samara, Manuel Antonio and Uvita. The car handled the roads fine even the unpaved ones at times. We followed tan feet offer and got a good deal compared to travellers we spoke to along the way. Yes car hire in Costa Rica isn’t cheap but we were so happy to have a car and go where we wanted. We had the WiFi device option instead of GPS which gave us WiFi wherever we went including outside the car and used Waze map app throughout which was perfect. Thanks Tan Feet for all your help.
Dave G. says
Jefry and Luis were wonderful in helping me through the car rental process! They provided simple-to-understand instructions/explanations and worked their magic with Adobe to reserve the vehicle I needed, for the days I needed, with “extras” no other rental agency could provide. Their response time was excellent and both were friendly and easy to work with. Mytanfeet will be my go-to source in the future!
Suzanne Amos says
Hi there. Love your site, very helpful. I feel silly asking this but I am still confused as to all the insurances…when I used the widget to get a quote, it had the Car Protection insurance pre-selected. So is that the best one? If I select the enhanced – do I have to buy BOTH or does each higher level include the benefits of the levels below it? There was only one vehicle available so I don’t want to wait…Thank you!
Sammi says
Hi, so Car Protection is preselected by default but it can be declined if you have car rental insurance through your credit card. If you don’t, then you will have to get Car Protection. Liability is mandatory and Extended is 100% optional.
Tanay says
Hey, when i check the prices using the widget, it shows me an amount in $.
I live in Canada, but im not sure if the prices are listed in USD or CAD. Any ideas on whether this is in CAD based on my location or if i need to convert from USD to CAD?
Thanks!
Sammi says
HI Tanay, all prices are in USD. CAD is not accepted in Costa Rica
Shannon says
Hi! And thank you so much for such a great website and blogs! It’s all so helpful and inspiring!
Can you tell me if Adobe has a 3 day minimum for a car rental? I thought last time we stayed in Flamingo we were told that it would be a three day minimum for a car rental. But on Adobe’s website it sounds like you can rent for even just a day (we were needing two days or 48 hours). Does it make a difference if they are delivering and picking up the car to the condo we are staying at?
Thank you!
Sammi says
Hi Shannon we have sent you an email with more information
Frank says
Hello,
I just recently booked a reservation through your widget but I do not believe the 10% discount was applied, even though the selected fare says “MY TAN FEET 3”. Also, are you able to modify the reservations without needing to reselect a vehicle? There does not seem to be a way to do so through Adobe’s website? Please let me know as soon as you can!
Sammi says
Hi Frank, we sent you an email regarding your case
Morgan says
We went through Mytanfeet to rent a car with Adobe and our experience was awesome. Luis was super responsive via email and they booked the car for us. We were able to explore Costa Rica (San José, La Fortuna, Monteverde, and Tamarindo) for nine days for a little over $1,000. Adobe was super helpful and there were no “extra surprise” costs when we arrived, which we read on many other blogs about renting a car in Costa Rica. We showed up and they gave us basically a brand new vehicle, with only 600 km on it, it was awesome! The workers were very kind and we used Mytanfeet blog for all our travel questions—things to see, where to eat, what to expect. Absolutely would recommend!
Sammi says
Hello Morgan, thank you for your feedback and review! We are glad to help you and happy to hear you had a good experience with Adobe and in Costa Rica. We hope you had a wonderful trip 🙂
Lucia says
Hello, I’m trying to book with your discount code and the 10% does not apply to me. The car rental costs me 400 dollars and I get a discount of 20
Sammi says
Hi Lucia, we are happy to assist you – we just sent you an email to gather more details.
Mr Rajan David says
Yeison and Sammi, thanks for this informative blog.
We plan to go to Costa Rica in March 2023 for 2 weeks. We plan to hire a car and drive to Osa Peninsula and then back to Monteverde stopping in between. We will be using Waze, also 3 adult children will be with us. I presume I can use my phone as a hotspot, instead of hiring a WiFi router?
After reading your blog I am going to book the car via your link with Adobecar. I have a couple of queries.
Do they provide Claro (you mentioned that’s the best for the areas we’ll be covering) prepaid SIM?
On the website for return drop-off, I could only check 05:00 the earliest on the website, I presume that’s when the office opens. The advice is that we should be at the airport @ 02:30 for check-in. Will Adobecar arrange dropping off the car and getting us to the airport for 02:30hrs (our flight dep 05:30hrs?
Sammi says
Hello, we sent you an email last week with more information, please check your spam folder if you don’t see it in your inbox
Kelli says
Hello! Your blog is amazing! We are planning a trip to Costa Rica in February and your blog has been extremely helpful!
I just booked a rental car with Adobe using your widget. I have a couple questions about it though.
1. I declined the insurance and plan to get a letter from my credit card company. I’m just wondering if for some reason I can’t get a letter will I be able to add the insurance when I pick the car up?
2. When I was choosing options I chose to get the GPS but that was the only extra. When I clicked reserve the price went up by almost $100 and when I looked at the email confirmation it said I added the wifi. Is there a way for me to remove that? I did not click that option and do not want it.
Thank you!!
Sammi says
Hi Kelli, I see we’ve already been communicating with you regarding your reservation, if you have further questions please email them to us, thank you
Steve Busalacchi says
This is a well-run enterprise! The team made the process easy, and the communication was first rate. Emails are answered quickly. Thanks for the excellent service.
Sammi says
Thank you for the feedback Steve and we’re glad you had a good experience!
Pamela Anderson says
Hello
You have a wonderful website and I look at it regularly.
We are planning on returning to Costa Rica in February and I was pricing car rentals. I am confused though as I look on Expedia and I can get a car from Fox for 17 days for $461 Cdn plus insurance but on Adobe it is $1289 U.S. for the same period. We have the CDW on our credit card. I understand Adobe has a few extra’s like a second driver which will save money but that is a large difference.
Any thoughts?
Thank you
Regards,
Pam
Sammi says
Hi Pam, some third party companies do not put all taxes, fees and insurance in their fate so you need to ask for the final total with the deposit and mandatory insurances included for the exact rate. Adobe is all-inclusive so they include all taxes, fees and mandatory insurances in their rate and you can decline CDW with your credit card with Adobe.
Jeff says
This blog was very informative! Based on your blog and videos, we reserved our car with 4WD for December 2022. If we asked for the SIM card, will there be enough data for a week’s worth of use on our phone GPS or should we rent a GPS or WIFI to be sure?
Sammi says
Hi Jeff, the SIM card comes preloaded with 1000 CRC of credit which is approximately 30 minutes of local talk times. Then you will need to reload the credit on your own after it runs out, 1000 CRC is not much when it comes to data and data will consume the credit very quickly so we recommend to get a GPS or Wi-Fi device instead. We also recommend to download your Google Maps offline to use in case you somewhere without service.
Finola says
Hello! I am about to leave for a Costa Rica trip I booked through Gate1 Travel Site, and there is an Adobe Rent a Car included, but we never knew we had to use Visa/Mastercard/American Express until a couple days ago. I signed up for a new Visa credit card that day, but it’s in the mail so we still don’t have it for the trip?!! You mentioned that we could use a debit card if we had to?
Since the car rental is booked through the site, we will only have to pay for the insurance/deposit once we’re getting the car on Monday so will the Visa Debit card work in that case?
Also, I have access to the new credit card in Apple Pay on my phone already but not the actual card with all the info, so do you know if they accept Tap to pay with your phone, because I would be able to use the new Visa card that way?
I hope any of this makes sense, and your help would be greatly appreciated.
Thank You so much for your help
yeison says
Hello Finola,
Thank you for your comments.
All travel agencies that works with Adobe rent a car have different rates and policies deposit amounts and even payments methods so in order to provide you with the best answer in a few minutes I will email Adobe rent a car customer service and I will ask them to answer (I will copy you in the email).
If you have any other questions about Costa Rica tours or activities please let us know.
Dario says
Hi guys.
Your blog was very extremely helpful not only for renting a car with Adobe (excellent service – no issues at all with Adobe) but also for all the information about Costa Rica in general and the various destinations. I’ll recommend it to whoever asks for information.
A few updates (dated August 2022) for renting a car with Adobe:
1 – The deposit they asked us was reduced to 500$ instead of 750$;
2 – Even though the deposit can only be given by using a CREDIT CARD (Mastercard circuit), the actual payment of the rental was possibile using DEBIT CARD (Matercard circuit too). Adobe website says that debit cards are not accepted at all, but at the moment this is not true.
Cheers.
Dario
yeison says
Hello Dario,
Thank you for the nice comments about Mytanfeet and the information, we actually have the information in our FAQ section.
Please let us know if we can assist you in the future and thank you again for using Mytanfeet services.
Shelley says
MyTanFeet + Adobe were such pleasure to work with / book a rental through! I cannot recommend them enough! Extremely responsive and kind! Luis and Cristina made sure all detail were ironed before we got our confirmation from Adobe. Once in Costa Rica (arrived in Liberia), Adobe was an easy pick up from the airport and we were out the door within 25 min after signing paperwork- without any hassle or haggling prices! We travelled with two young kids and they were so kind to the kids and very accommodating. The car seats were included on the rental price. I had shopped around and had many quotes and Adobe’s final number was so much lower than all other competitors and our own CDW was accepted.
Again, I cannot recommend booking through MyTanFeet enough! Save time and money and have surprisingly great rental car experience!!
Sammi says
Hi Shelley, thank you for your comment and feedback. We’re very glad to hear you had a good experience, it was a pleasure to help you and thank you for reading Mytanfeet!
Jim says
Hi Guys!
I will be renting a Hyundai Gran i10 from Adobe but through my travel agent, it is part of my package. I am going to assume I will still have to pay the deposit and daily insurance. I will also want to add my wife as a second driver. Apparently I won’t get any specific info from my travel agent until about 2 weeks before departure. Can I still get any discount through MY TAN FEET? Do I just mention it when filling out all the paperwork upon pick up?
By the way, you guys are awesome as is your website!!
yeison says
Hello Jim,
Thank you for your comment and I hope you are doing well.
Unfortunately our benefits are for people that booked the car using our car rental widget or via email with our team, all travel agencies have different negotiations with car rental companies and if you rented a car with a different agent/company and then you mention us the day you pick up the car the agent will not be able to give you our benefits because in their system it will show your agent’s name or agency.
However if you need any other information about places to visit or anything we can help please do not hesitate to contact us.
Discountler says
I did it! Thank you very much for sharing the discount.
Jamie says
Hi I’m looking at staying in Arenal la fortuna. I can’t find this when I try and select a pick up destination for a car rental?
Sammi says
Hello Jamie, they don’t have any office in Fortuna downtown but they have one in Ciudad Quesada (1 hr away) and can deliver your car to your hotel in Fortuna for free, you will just need to write a note in the comment section and select the Ciudad Quesada office for pick up and return.
Jeremy Perry says
You all are absolutely wonderful! You were so responsive and always had answers to my questions. Thank you SO much for doing what you do and always being there to help no matter how small the question. I recommend you 100 times out of 100!
Sammi says
Hi Jeremy, thank you for your comment and feedback. It was our pleasure to help you, we hope you and your fiancee had a wonderful time in Costa Rica 🙂
Eric says
If I’m planning on renting the WiFi hotspot from Adobe and I have a newer model smartphone, do I need to rent the GPS as well? We will be driving from Liberia -> Arenal, then to Playa Flamingo, and back to Liberia at the end of the trip. I want to be sure I have reliable navigation during the trip.
Sammi says
No,you can use your phone as GPS, you can use Waze or Google Maps and I recommend to download the Google Maps offline of the places you’re going so you can still use the navigation even if you’re in a place without good service.
Steph Hoistad says
Hi – I’m going through the booking process, clicked reserve, and it just asked if I want to book another reservation without asking for credit card info for that car.
Sammi says
Hi Steph, that is correct, payment is not taken until you collect the car and complete paperwork
Astrid says
The widget doesn’t seem to load, is there an issue currently?
Sammi says
Hi Astrid, it should be working, please use another browser or clear your cookies, let us know if it works
Rosaly Tremblay says
Hey there! I recently turned 18 and I have had my license since October 2021. Can we rent a car with Adobe?
Thank you 🙂
Sammi says
No, their minimum age to rent a car is 23 and they don’t offer the option to pay an extra fee for underage drivers. Most car rental companies have a minimum age of 21-23, so unfortunately you cannot rent a car or drive with adobe Rent a Car, but if someone else in your group is older than 23, they can rent the car and drive.
derek mancini says
Hi, I tried 2 different phones, my laptop and cleared caches in all of them. Widget still does not work
Sammi says
You may have adblocker on but it should be working – we will send you an email to create a reservation for you manually, please be on the lookout for it today from Mytanfeet.
Kathy says
I have the same question that Reema had. I am also confused about the insurance, if I decide to get the extended protection is that over and above the Car protection or can I just get the extended protection and that would absolve me of the car protection insurance? I did read the insurance page, but still confused.
Sammi says
The Extended Protection only works if you have the Car Protection, so in order to have a full coverage with $0 deductible you will need to select the liability, car and extended protection.
1) The PLI (Public Liability Insurance) is mandatory in Costa Rica and it covers third party damages, injuries, and death. Normally it is a partial cover with a deductible in other Car Rentals even with Adobe regular clients, however, for the Mytanfeet readers, there is no deductible. It means all the third party damages are covered up to $ 20.000 USD. (It doesn’t cover your rented car damages).
2) Basic Car Protection (CDW) partially covers your rented card damages with a $ 1000 USD deductible, which means you are responsible for your rented car damages, theft and roll over from $ 0 up to $ 1000 USD as a top. This can be declined using car rental insurance through a credit card.
3) The Extended Protection Plan from Adobe will upgrade your Liability (PLI) coverage from $ 20,000 USD up to $ 4 million and also it will remove the $ 1000 USD deductible from the CDW, it means with the Extended Plan + Liability + CDW you will have now $ 0 deductible for Liability and $ 0 deductible for your car damages, thief and rollover. This insurance is optional.
Reema says
Hi!
Confused about the insurance, if I decide to get the extended protection is that over and above the Car protection or can I just get the extended protection and that would absolve me of the car protection insurance?
Thank you for your help! This blog is awesome!
Sammi says
Hi Reema, we sent you an email regarding the insurance, please also check this post: https://mytanfeet.com/driving-in-costa-rica/adobe-rent-a-car-insurance/
Gavin says
The CDW part on Visa Credit cards from October 2021 isn’t clear to me.
I have a Chase Saphire and Capital one venture X – Both premium Visa credit cards, I understand coverage should be included for these?
Sammi says
Yes, if your credit card ofers car rental insurance and you’re not Gold or Platinum card members, you should be able to use it ( we also sent you an email with some more details)
Heather Storm says
Hi samantha! I was wanting to know what would be the closest place to pick up a car rental through adobe if we will be in the Arenal area? We are doing a vacation package that ends in Arenal but would like to stay a couple extra days and drive to the tamarindo area from there.
Sammi says
Hi Heather, in the drop down menu, you will need to select Ciudad Quesada which is the closest office but Adobe will deliver your car to La Fortuna without charge, they just need the hotel name and time of delivery/pick up(hours are normally 830 AM to 4 PM)
Sammi says
Please check the widget if it asks you for a log in (or try with a different browser)
Andrea says
When I try to reserve through your website it asks me for a user name and password. How do I get around that?
Tina Puentes says
Hi,
I need to book an SUV (for 7) automatic or manual for June 1 to June 11, 2022 at SJO. The widget is not working. Can you please help? Also, how does the US car insurance work in Costa Rica? is it better to go ahead and purchase the insurance offered as opposed to relying in the US insurance?
Sammi says
Hi Tina, we sent you an email yesterday with more information
Larry Sy says
Hi, I’ll be flying in from Puerto Jimenez to SJO but the arrival will be at the domestic terminal (Sansa).
Will there be an Adobe agent or counter at the domestic terminal for rental car pickups?
Thanks.
Sammi says
Yes, please enter your flight information that you will be flying domestic with Sansa and an Adobe agent will meet you at domestic terminals
Jerrika White says
Hello! I’m wondering if getting a driver license in a new state will effect the rental process at all. I have a new driver’s license number and no driving history attached to it, but I have been driving legally for 12 years now. I just thought of it, because I tried to sign up for a delivery service using my new driver’s license and they rejected it and asked for my previous license to reflect my driving record. The one I have now is only a couple weeks old. I have a scanned copy of my old license on my phone, but since you said that copies aren’t allowed, I didn’t think that would be an option. I *might* be able to find an expired hard copy of my old license, but if it’s expired, I didn’t know if they could use it. The DMV took my old license that was not expired when I got my new one.
Thank you for your help!
Sammi says
Hi Jerrika, there is no effect if you get a new license – as long as your US drivers license (or your home country driver license) is not expired and you bring the original (no temporary copies, no paper copies, no photo copies) – it must be the original. Car rental companies here require the original license in order to rent a car. A scanned copy will not be accepted.
Chris Petersen says
Hi,
I would like to reserve a car from March 19th to March 27th 2022 but your widget appears to be broken. Could you please email me?
Thanks!
Chris
Sammi says
Hello Chris, we will email you shortly
Tracy Foreman says
Can you please email me the widget, too? We are arriving this week and I need a car!
Sammi says
Hi Tracy, the widget is on the booking page 🙂
Ben says
Thanks so much for all the details. When I tried booking it says that there are no cars available Jun 7th (SJO) to Jun 16th (LIR). Any way you can instead provide a promo code which I can use directly on their website?
Sammi says
Hello Ben, we will email you shortly to help you make a reservation
Susan Wright says
Is it possible there are no cars available in February. I’m flexible on dates, manual, even locations pickup. Although I wanted to fly into Liberia. I would like to use Adobe again.
Sammi says
Hi Susan, we sent you an email last week regarding availability
MannyP says
Trying to book a car in Flamingo/Tamarindo, but return at SJO Airport. Widget not letting me do. Is this possible?
Sammi says
Hi Manny, yes it should you have to use the drop down for first the pick up, but when you go to select the new location for return, your dates and times will revert so you’ll have to input it again
Tu says
Hey thank you so much for the blog. It’s so helpful. I was trying to use the car rental, I’m leaving US on the 1/25 and I cannot find a car. Is this common?
Sammi says
Hello, we sent you an email a few days ago regarding availability
Roxy says
My Tan Feet team is absolutely amazing! I had lots of last minute changes, including having to fly home for medical reasons a day after I started a 10 day rental. The deal they put together for me was hundreds cheaper than any other place I found. They were able to arrange for the car to be delivered to me up the mountain at the EcoLodge where I stayed, and then for me to drop it off in San Jose at a very reasonable price. They were always incredibly responsive to any request, accommodating last minute shifts with good humor and tons of support. I have been sharing their site with everyone who asks me about Costa Rica since this kind of exceptional service makes international travel so much easier. Thanks so much for all your help, Cristina and Luis!
Sammi says
Thank you for your feedback Roxy, we are glad to be of assistance 🙂
Karlyn Vande Vegte says
Hi! Thanks so much for the info.
If we are driving from San Jose -> Grecia -> La Fortuna -> big loop around Lake Arenal to Monteverde -> Jaco -> Manuel Antonio -> back to San Jose, do you think we will need a 4×4 or could we get by with a smaller car?
Sammi says
Depending on where you’re staying in Monteverde and what time of year you’re visiting as normally a high clearance car with a stronger engine if you’re going to be a full car is recommended due to the mountain roads.
Mac says
If your total of renting is more than the $1000 deposit do they charge you just the deposit or do they run the total through? Or are you getting charged twice, deposit, and total cost of the rental?
Sammi says
Adobe takes payment when clients collect the car so at that time they will take payment and the deposit. The deposit is returned after the contract closes.
Melissa says
Do we need a 4×4 if we are driving from Liberia airport to La Fortuna and then back to Playa Conchal? Thank you for all the info!
Sammi says
Nope! Unless your hotels actually require a 4wd
Armindo says
Hi
We are a family of 6 and need a big car.
Can you help us with a specific type.
Thanks
Sammi says
Hello, can you please send us an email via our contact form with your rental information: https://mytanfeet.com/contact-us/ thank you
AnnaLena says
Hi Guys! Your site is very informative! I am going to be in Nosara on Nov 22 and would like to rent a car there to drive to Ostinal Beach, then Tamarindo, maybe do a tour from there, and finally drive to Liberia airport to fly home. I heard that there is no bridge to Ostinal Beach from Nosara and I would have to cross a river!! Should I rent a 4×4? Is the rest of the way fine to drive without a 4×4? Is there a different route to drive to Ostinal from Nosara? Thanks!
Sammi says
For Ostional and Nosara, you do need a 4wd/4×4.
Derek says
Would you please send me an email regarding renting a mini van?…It’s not an available option on the Adobe website?
Sammi says
Hi Derek, we will be emailing you soon, please note we will be asking you for your rental dates and information in order to check availability
Matthew says
I’m traveling with my wife to a rental accessible via a jungle road with some steep sections to it. Our trip is Nov 27 – Dec 4. Looking at the results from the Adobe widget, I don’t see any availability for automatic 4WD vehicles for those dates. If Adobe doesn’t have any in stock, what would you recommend as second choice? 🙂
Sammi says
Hi Matthew, we will be emailing you soon with more information
Stefan Max says
Hello Sammi,
I’m currently volunteering in Costa Rica for Raleigh International, and I would like to rent a 4×4 from December 9th to 26th (pickup somewhere in San Jose). Unfortunately, Adobe does not seem to have availability during that time.
Is there any chance that you could help me? I’d like to support the local companies. 🙂
Thank you!
Stefan
Sammi says
Hello Stefan, we will be sending an email you shortly with more information.
Stefan says
Awesome, thank you!
Fabiola Oseguera says
Hi! Ive been researching with other car rentals and they said that 4×4 are not needed anymore as the roads are better now? Like going to Monteverde… ? Any insight?
Sammi says
Hi Fabiola, you could do a 4×2 or a car with high clearance, and then I would also reach out to your host to see if they require a 4×4 or if a 4×2 high clearance SUV is OK.
Fara says
Good Afternoon,
We are coming to costa rica (LIR area) on December 25th leaving January 05. We are having a hard time finding a rental car company that has availabilities. Any suggestions? Thanks.
Sammi says
Hello Fara, we will be sending an email to you shortly regarding availability
John B says
We’ll be in Tamarindo the 1st week of December. Will getting the Wifi router at Adobe allow us to use the maps on our phones if/when we’re traveling? Is getting the GPS from Adobe needed?
Sammi says
The Wifi Hot SPot will allow you to connect up to 5 devices on it and you’ll be able to use smart phone connected to Wi-Fi like normal so your apps will work. If you get the hotspot and use GoogleMaps/Waze, then a GPS would not be needed
Sandy O says
Hello Sammi,
Is it possible to arrange an Adobe car rental at Playas del Coco or Hermosa or would we have to go back to the airport to get a vehicle?
Thank you
Sammi says
hi Sandy, we have sent an email to you with more information as our partner Adobe does offer free car delivery/pick up from hotels in Coco and Playa hermosa.
Cate says
WOW! What great customer service from MyTanFeet! I am about to Leave for Costa Rica MyTanFeet has been so helpful in the car rental process. I look forward to a smooth process. There was some confusion on my reservation.. then I needed to make changes and MyTanFeet were there to make sure it was all setup, there to answer questions and fix any reservation details. I am really appreciative.
Thank you Luis!
Here I go!
Sammi says
Hi Cate, thank you so much for your kind words, we hope you have a great time in Costa Rica
Susan Forrester says
Any suggestions for renting a car for 5 people? Adobe only has cars for 4. Thanks!
Sammi says
Hello Susan, we just sent you an email in order to check for availability
Elise Black says
Our flight leaving San Jose international airport is at 6:30 AM. Would we be able to drop off our Adobe rental car that morning (4AM’ish) and get a shuttle to the airport at that time???
Sammi says
Hi Elise, the Adobe office starts receiving cars around 445 AM so what we can do is arrange with Adobe that you can leave your car in the airport parking lot at 4 AM, just put a note in the comment section the time of your flight and that you’d like to arrange leaving the car in the airport parking lot.
James says
Your widget for the Adobe Car rental is broken.
Can you pls fix it?
Sammi says
Hi James, it should be working. Can you try with a new browser or clear your cookies, if it still doesn’t work please email us at web @ mytanfeet . com
Kara K says
Hi! Any idea when/if Adobe will reopen their Fortuna location?
Sammi says
Hi Kara, unfortunately not soon, but if you require picking up/returning in La Fortuna, please select the Ciudad Quesada office and we’ll arrange the pick up/delivery in La Fortuna.
Shay says
Hello!
Thank you for all the information MTF.
One issue I have with booking the car, when i go through the widget, it shows me the lists of cars available. However, I am confused as to which cars are 4×4, automatic etc. The images of the car will have an icon that state 4×2 but the underlying description will stated 4wd. Also, is a 4×2 sufficient for travel to La Fortuna, Monteverde, and Manuel Antonio. Any suggestions?
Thanks,
Shay
Sammi says
Hi Shay, next to the picture of the car it’ll say 4×2 or 4×4 or 4wd, and then MT is manual transmission, AT is automatic transmission
Andy Krebs says
Just rented through the Widget for October.. will the sim card and cooler be available?
Sammi says
Hello Andy, you need to write a note in the comment section that you would like them. Can you please write us an email to web@ mytanfeet . com with your reservation number so we can check, thanks.
Bryan McNamara says
We would like to see your ebooks. I have booked our car for our honeymoon in December. thanks for your help!
Sammi says
Hi Bryan, please write a note in the comment section of the reservation booking to get the eboeks and we’ll send it via email.
Sarah M Willis says
I just made a reservation through your widget and got an excellent deal-Thank You!! We are traveling in October. Could we take advantage of the free cooler?
Also, I was wondering if you have any information on traveling in Guanacaste province during rainy season. I was there 10 years ago in July, but not sure what to expect in October.
Sammi says
Hi Sarah, I just sent you an email from Mytanfeet (in case you don’t see it, please check your spam or junk folder.) Thank you.
Jennifer Wenur says
Thank you so much for this post. I have a question though- if I place the security deposit on my cc, can I pay with my debit card at the end of the trip? I’m coming to Costa Rica next month, and I don’t have the highest credit limit. Crossing fingers it’s possible!
Sammi says
Hi Jennifer, your two cards in this case must be the same brand. For example, CC is Visa, Debit is Visa. They can’t mix cards like CC is Visa, Debit is Mastercard.
Layla says
Thank you for your blog! We just recently discovered it and it has been helpful so far. Unfortunately we regret not following your recommendation for car rental. We booked Payless through Southwest Airlines at Liberia airport and to say we were ripped off was a complete understatement. Our car choice was not honored at all (despite showing evidence) and we had to pay 5x more the quoted amount to get the right sized car for our family. On top of that, our credit card was charged $3000 deposit for damages. This was not how we wanted to start our first trip to Costa Rica and leaves such a sour feeling know we were ripped off. We felt stuck and with a toddler with us, we just wanted to get out of there so we ended up paying and keeping the reservation for 3 weeks.
Is there anything you recommend we could do to mend the situation? I know we may be out of luck, but I figured I would ask the experts while alerting fellow readers to stay far away from Payless. Thank you so much in advance!
Sammi says
Hi Layla, I’m sorry to hear that you didn’t have a good car rental experience. We don’t work with Payless so I’m sorry but there is nothing we can do and unfortunately what Payless did is a normal practice in Costa Rica (charging high deposit but not disclosing it initially, not honoring the car category) which is why we partnered with Adobe because they’re an all-inclusive pricing company that is completely transparent so that clients know exactly what they’re paying and all the charges. If you had used your credit card insurance and Payless charged you for damages, then you need to ask Payless for the paperwork ASAP so you can start the claim with your credit card company.
We hope it works out.
yeison says
Hello Joel,
We have some options that will work out very well, can you please email us the dates you need to rent the car
Joel says
At the end of our trip we have a 6:00am flight back to the USA, so we need to be at SJO airport by 3 or 4am. If we rent a car with Adobe, where do we drop the car off, and does Adobe provide a shuttle to the airport at any time?
Camila Del Rio Sanchez says
Good afternoon!
Thank you for having such an informative website.
I am very concerned because I don’t have a credit card so I would need to use my debit card for the deposit. I read on your post that this is allowed, but I checked on the Adobe Rental website and they said that debit cards and cash are not allowed for the security deposit.
Could you please confirm that I would be able to use my debit card? I don’t have any other options, and I would need to use public transportation, which I read may be very time consuming.
Thank you!
Sammi says
Hi Camila, you can use a debit card with Adobe but there are conditions since debit cards are considered as a “cash transaction” by banks. You can leave a comment in the reservation that you’d like to use your deposit. When you pick up the car, the Adobe agent will explain to you the conditions of using a debit card and you will have to sign a form saying you understand them. As a “cash transaction”, it can take up to 3 weeks for your deposit to be returned back to your account after you return the car (this is the bank policy).
Camila Lorie says
Thank you so much for your prompt response!
Andy says
Howdy!
Just stumbled across this post and am impressed by all the information here!
Quick question: my flight arrives into LIR at 10:15, is there a late pickup option?
Thanks so much,
-Andy
Sammi says
Hi Andy, yes so if you land late at the airport and would like your car when you land, Adobe will have an agent stationed at the airport to pick you up and take you to their office to get the car. When you make the reservation, just write a note in the comments what time you land and your flight information, and that you’d like the car so Adobe knows to station an agent for you.
Kristen Hamid says
Hi Alex,
Does the rental price include airport taxes? I know this is a hit or miss depending where you pick up but if I were to pick up at the airport will they charge me extra for airport and other taxes??
Cheers,
Kristen
Sammi says
Hi Kristen, yes the price is all-inclusive including taxes and fees. The airport pick up meet and greet with Adobe is free.
Olivia says
How much data is included with the WiFi Hotspot for $11.30 per day (price listed by Adobe when using your widget)? It doesn’t really say on your blog or the Adobe website.
Sammi says
Hi Olivia, it is unlimited data
Tyler D says
Hi. I used the advice from your blog a few years ago and had an excellent experience with Adobe. I am returning this summer with my family in August. I am curious if the rates for cars fluctuate like airline ticket prices. Would I have the same rate on a car whether I reserved now or closer to August?
Melissa R. says
Hi! It says that an extra driver is included if we book through the widget. Do we have to mention that in the booking or is that automatic?
Thanks!
Melissa
Sammi says
Hi Melissa! All extra drivers are automatically included so it’s not necessary to mention it but when you get the car and fill out the paperwork, just let the agent know and make sure all extra drivers are present with a valid original driver’s license, valid passport and they must be at least 23 years old and have been driving legally for 2 years.
David Burdan says
Hi There.
I have a Chase Sapphire Preferred CC which is one of the more popular cards for Car collision insurance. I have a copy of the benefits which details the coverage. Do I still need a letter from Chase stating they will cover this with Adobe?
Thanks
Sammi says
Hello David, yes, Adobe requires the letter (must have credit card holder’s name, last 4 digits of CC and letterhead of the company) as it has to be written out to the contract holder the company will cover them.
Alex Johnson says
Hi David.
I have the same CC, did you find the required information when you logged into your Chase account?
Thanks!
Alex
Sammi says
hi Alex, you need to call Chase and ask them to email you the letter
Marisa says
Hello! I am unable to use the widget. Could you send to my email? Thanks 🙂
Sammi says
Hello Marisa, we sent you an email a few days ago.
Michael S. says
Hello,
I recently applied for a quote for a reservation lasting over a month with additional requests mentioned for items such as baby seats. You mentioned that we should ask for a long term discount in the in the comments section of the quote but since the quote is generate automatically by the computer this made my comments null. Do I need to reach out to Adobe over the phone or e-mail to verify my requests and ask for the long-term rental discount?
Thank you so much for your help!
-Michael
Sammi says
Hello Michael, we have already responded back to your email!
Andrew says
Unable to use widget. Can you send to my email
Sammi says
Hi Andrew! We have sent you an email
Jennifer V. says
Hi! Do you recommend getting the extended insurance coverage if we already have collision coverage through a credit card?
Sammi says
Hi Jennifer, that is completely up to you as Extended is optional but remember that Extended Insurance covers different things than the Car Protection which is the one you can use with your credit card. Car Protection covers your rented vehicle. Extended insurance is like an extension of the Liability. You can read more about the insurances here: Adobe Rent a Car insurance.
Serene says
Hi! I am looking into renting a car from Adobe in Costa Rica for next month. My flight home leaves from San Jose Airport at 7:27 am, so I would need to be at the airport by 5:27 am (2 hours before). If Adobe’s airport office starts accepting rental car returns at 4:45 am, would that be enough time for me to return the car and get a shuttle to the airport? Just not sure what to expect and don’t want to commit if I can’t make the timing work!
Thanks!
Serene
Sammi says
Hi Serene! Yes, that should be enough time, the airport is only a 5 minute drive from Adobe’s office and the return is usually quick and as soon as the car is returned they’ll take you to the airport. When you make the reservation, just write a note in the comment section regarding your early flight and that you need to return the car at 5 AM to the office and we’ll make sure Adobe notes that.
Adobe’s Car Protection insurance can only be declined using car rental insurance through a credit card so if you have one that offers it like Chase Sapphire, AMEX or Citi, that is accepted.
Catherine Elizabeth says
Hi!
My boyfriend and I are coming to Costa Rica for just over two weeks and would like to rent a car. Unfortunately, both of us do not have credit cards. How can we tackle this problem, do you have any suggestions? I am coming with a large suitcase and I feel that I would struggle on public transport and in addition we would love to explore as we please. Please help x
Sammi says
Hi Catherine, do either of you have a debit card? Our partner Adobe does accept debit cards so you can use your debit for the deposit and payment. When you make the reservation, just write in the comment section you’d like to use a debit card and we’ll send you all the details you need to know.
Jen says
What is the promo code for renting a car through Adobe?
Sammi says
Hello Jen, there is no promo code, but you can use the widget on this page that automatically includes the discount.
Ankit says
Hi Peggy & Alex, if I’m booking through chase sapphire preferred card, do I still have to provide written proof of coverage?
Sammi says
Hello Ankit, you can use the car rental insurance provided by Chase, but you will just need to request a written letter from Chase with your details stating they will cover the insurance and then send it to Adobe to decline the Car Protection Insurance. Adobe has to have the letter in order to remove the car protection.
Karol Grzegorek says
Have the same issue. Coupé you send me info? 🙂
Sammi says
Hi Karol, we sent you an email just now!
Renee Martin says
I’m having trouble finding the link to the widget, am I missing it? I saw other people with the same issue, I’d love for an email with the link if possible!
Sammi says
Hello Renee, the widget is on this page right next to the picture with the Adobe logo and car, but we’ll send you an email today just in case.
Samar says
Hi, I’m unable to access the rental widget to get the tanfeet discount . Is there a discount code I need to add?
Also it’s not giving an option to uncheck the car insurance , for which I have excellent coverage with my credit card and will make sure to have a letter with me about it.
Please advise
Sammi says
Hello Samar! We just sent you an email.
Sarah S says
Hi I cannot find how to access the widget to reserve.. can I get directed to it via email? Thank you. I’m using a MacBook on safari by the way, don’t know if it had something to do with that not coming up.
Sammi says
Hello Sarah, we will be sending you an email shortly!
Kira says
Hi there, thank you so much for all this wonderful information ! We are looking at renting a car for about 8 weeks, how can we see deals for more long term rentals? Also do you know if Visa cover the extra insurance policy that you mention? Best, Kira
Sammi says
Hi Kira! We sent you an email, I think your friend or family member Tash also left us a comment as well.
Ryan Brazzell says
Hi Sammi – Moving to Costa Rica for a few months upcoming. Thank you so much for this resource. I’m also looking to rent a car for about 8 weeks. How can we see those deals? And does Visa cover the “mandatory” insurance or just one of the insurance options which can be purchased from the rental agency? Thanks again!!
Sammi says
Hi Ryan, we just sent you an email!
greg casey says
hi guys having trouble finding the form
and would love to book through adobe
thanks
greg
Sammi says
Hello Greg, we just sent you an email!
Jonessa & Grady says
Hi there! Thanks so much for providing this extremely helpful information. We are currently planning a week-long trip to CR this April and would like to rent a car. When I fill out the form provided the next page is prompting me for a login. Are you able to assist? Thanks in advance, and Happy New Year!
Sammi says
Hello, can you please try another browser? We also sent you an email in case.
Brian says
I’m having issues using the widget. Says I need corporate login
Sammi says
Can you try another browser? We also sent you an email.
Mireia Gomez Fernandez says
Hi there,
We are coming to costa rica in 20 days and we are looking to rent a car for 6 weeks and maybe more. As you mentioned above, we may get better rates if we rent the car for more than a month, how could we do that?
Also, do we get a free SIM card included in the renting that we can charge later on somewhere for internet data so we can use GPS on our phones? also does that sim card fit into iPhones (as they have small sim cards) or we need to get a phone too?
Thank you very much for all the good advice and information, 🙂
Sammi says
Hello Mireia, we have sent you an email about the monthly rates
Lisa Merrell says
Hi I followed your instructions for booking with Mytanfeet but when I click through it never says Mytanfeet, but Guest. I cleared my cookies. Are you guys still partners with Adobe?
Sammi says
Hello Lisa, yes we are, sorry the widget has been undergoing the end of the year maintenance but I just sent you an email.
Joseph David says
Hi! Thanks for all the info. Your blog has been very helpful in planning my trip.
I’ll be in Costa Rica for the next two months and I’m looking for a 4×4 rental car for the entire time. Do you have extra tips on how to get the lowest rate for that? Also, would you recommend buying more than basic liability insurance?
Thanks again!
J
Sammi says
Hello, we have sent you an email
Cheryl Brown Evansen says
I just discovered that my insurance company has the rental car collision/theft coverage. Otherwise, I would DEFINITELY get it as the roads are so bad that the last two cars we rented had significant dents by the end of the week caused by rocks and potholes, and that is not covered by minimal insurance. btw Definitely take pictures ahead of time of any scratches, etc. on the rental car.
Nhung says
Hi!
Love your blog and tips! It helped us a lot with the organization of our trip. We are trying to book a car for the end of December for two weeks and your discount would be extremely precious! However, they are asking for a Corporative Logon – where do we go from here?
Thank you for your help!
Sammi says
Hello Nhung, we just sent you an email!
Sammi says
Hi Jason!
Please email us with your rental info (dates, pick up/return location and type of car) and we’ll get back to you!
Jason says
Hey there! Thanks for the info, you saved the day!
I am planning to go to Costa Rica for one month. I do like to receive the discount.
Best regards,
Sammi says
Hi Amrutha! We will be sending you an email very soon 🙂
Amrutha says
Hi there! Thank you so much for this blog- it’s been so helpful. My friend and I are hoping to rent a car for about a month – how do we receive the discount for the long-term?
Thank you!
Andriy says
Hi there,
I made a car rental reservation for end of December through your link and it didn’t ask me for the credit card info. Do I have to call the car rental office to provide it?
Thank you,
Halyna
Sammi says
Hi Halyna, we just responded back via email 🙂
Paula says
Hi Sammi, I’m trying to book a car using the widget but is asking for Corporate logon…. Can you please send the correct link with the discount?
Sammi says
Hi Paula, I just sent you an email!
Ron Blitenthal says
Hi Yeison and Sammi. I really love your site and it has been extremely helpful in planning my trip. Thanks so much! With regard to rentals, I see a rental can be dropped off as early as 4:30 am, but how late can a car be dropped off? I might have a 2:20 am flight and am trying to figure out how long before that I need to get to the airport. Thanks in advance and stay safe.
Sammi says
Hi Ron, what we can do for the late night drop offs since you’ll probably need to return the car around midnight since you have to be there 2 hours before an international flight, is we can arrange with Adobe so you can leave the car in the parking lot and they’ll pick it up in the morning. Just leave a note in the comment section that you have a 2:20 AM flight so you need to arrange the car to be left at the airport.
Ron says
Thanks very much!
Brittany Burnes says
Hello! I had a couple of quick questions, and I apologize if you have already addressed them in other comments (clearly this is a popular topic!).
In the past when renting vehicles in Costa Rica, we were able to utilize the insurance liability waiver through our credit card. Is this something that is no longer possible? When going through the reservation process, it is not possible to “unclick” the third party liability. Is this something Adobe specifically requires? We have found in the past that some companies do require and some do not (in which case the credit card print out is acceptable).
Also, I noticed the field for airport pick-up. Is this actually pick up of the car at the airport (San Jose specifically), or is it simply the shuttle to their office? My husband and I have seen/heard of people picking up at the actual airport, but have never been able to find a company to provide that service – which would be a huge timesaver! By the time we wait on the shuttle, wait for an agent, and finally hit the road, we typically get delayed by at least an hour, so actually leaving the airport with our car would be amazing!
Thank you (as always!) for your wonderful help and advice!!
Sammi says
Hello Brittany, with Adobe, you can decline their Car Protection Insurance with your credit card, Liability Insurance is not possible to decline. You can untick the Car Protection box to decline it and when you get the letter from your credit card company, you can send it to be approved.
For the airport pick up, their office is off-site so the agent will meet you at the exit of the airport, lead you to their shuttle and the shuttle will take you to their office which is about 5 minutes away. Their policy is normally they aren’t able to have the car ready right at the airport due to the space and airport policies, they can sometimes make exceptions with authorizations for special circumstances.
vera says
Hello,
I am trying to make a reservation for Adobe using your widget and it is asking for corporate login information.
Can you check into it or send me a link so that I may get the mytanfeet discount. Used it last time and it was a great discount.
Thanks,
Vera
Sammi says
Hi Vera, I just sent you an email 🙂
Travis Soto says
Hello,
We love your site and have found it so valuable over our many travels to Costa. We typically use the Adobe in Liberia – love it! This trip we will be arriving in San Jose at midnight and I am hoping you can provide some guidance. Are we able to have car waiting at airport? Or, since we will be staying close to airport would it be best to have car delivered to hotel next day? Thank you for your feedback.
Sammi says
Hi Travis, if you want to get the car when you arrive, the Adobe agent will wait for the last client even if their flight arrives at midnight. If you would prefer to get the car the next day, you can get the car delivered to your hotel the day after. The hours of delivery are 830 AM to 4 PM.
Sammi says
Hello Ashley!
Make sure when you go to book the car it says “Welcome Mytanfeet” in the right hand corner, if it says “Welcome Guest” it means that you’re on Adobe direct. If you opened multiple tabs, it’ll default back to the Adobe direct website. You may need to use another browser or system.
Ashley says
We have used this amazing discount code in the past on previous trips to Costa Rica and are trying to book again for this November, however when I use your widget and enter the info and click book it takes me to the adobe site and it appears that the discount is not applied. It charges us for kids booster seats (which I thought were free in the past), it prompts me to log in to a user account on adobe, and it doesn’t appear to be the same discount that we used in the past. Please let me know how I can get this discount code to work.
Thank you so much
James says
What are the blackout dates for the deal with Adobe? I just went through the process, and I don’t know about price discount, but the insurance box said 20% deductible.
Sammi says
Adobe uses a template for the reservation form so that part won’t change but for the list of the benefits package for Mytanfeet readers, all the intangible benefits are part of an agreement between Adobe and Mytanfeet like airport shuttle, free driver, $ 0 deductible on liability (Up to $20.000 USD), discounts, deposit benefits, road assistance… They are automatically included in your reservation.
Beth says
Hi! Thank you so much for the amazing blog! This car rental info is pure gold. Seriously, renting a car in a foreign country is just downright sketchy (you never know what you’re getting and the hidden fees and insurance are ridiculous!). Can’t tell you how much I appreciate this information, not to mention all of the other info/insight on your blog.
Sammi says
You’re very welcome Beth! 🙂
Erin says
Hi! We will be flying into San Jose and then driving to the La Fortuna area and eventually making our way down to Quepos. Do we need to get a gps with the rental car or will our phones be adequate to get us where we need to go?
Sammi says
If you will have internet on your smartphone, you can use Google Maps or Waze as your GPS.
Jenny Burke says
Hi Sam,
I plugged in for a rental car for a full size SUV ( 6 of us) for 10 days. The total was $1,112. This seems astronomically high! Is this the going rate? I’m hesitant to book with any other car rental companies because Adobe is so highly recommended. Thank for all your help!
Sammi says
Hello Jenny, we just sent you an email 🙂 Just a quick note that full size SUVs are considered a premium car (like the Mistibishi Montero Sport) and it will depend on your dates and availability
Sylvia Darrell Balsor says
many thanks, feeling much more relieved after viewing video, will be booking car soon 🙂 Through here of course 😉
Sammi says
Great we’re glad it’s helpful!
Sammi says
Hi Sylvia, the Adobe Liberia airport office starts collecting cars around 4:50 AM. The LIR Airport is pretty small and it doesn’t take long to get through check in or security at all. We’ve taken this flight many times and return the car at 4:50 AM, then the shuttle to the airport is around 5-6 minutes so it is doable.
You can read more info in this Liberia Car rental drop off article
Sylvia Darrell Balsor says
question? we’re looking at booking a rental car in april for 12 days, looking at adobe as they show as being at airport terminal, our departure flight is 6:50am but agencies dont show as opening till 5 am would returning car at 5am be doable and still make flight cutoff time (United international flying to US) ? we’ll be checked in in advance but still need time to go through security, check bag and such. is the drop off at the airport or via shuttle at that early. trying to figure out if it is possible to do before booking. staying at del coco so rental car much cheaper than shuttles everywhere. PS thanks for the video explaining the insurance and such on car rentals, very helpful 🙂
Sammi says
Hi Emma, the widget on this page should be working and you can use it to check pricing and availability.
Emma says
Hi there,
Could you please send me the link to see the mytanfeet pricing, as the widget is not working on the adobe website.
Thank you!
Tipu says
Hi Sammi, just arrived in San Jose. Made the big mistake of not reserving a car. Can’t seem to find one with adobe and the regular rental companies. Here through Tue and we were planning on visiting Monteverde and Arenal. Any suggestions for a last minute car rental. Btw very informative blog. Thanks
Sammi says
Hi Tipu, we have sent you an email.
Valentina Pereira says
Your blog has become the best expert travel advice source for us before and while in CR.
We’re travelling from playas del Coco (Las Palmas) to Santa Teresa in March and I’m trying to decide if we need to rent a 4×4 or a sedan. We’re not planing on going on expeditions in the jungle.
Also, would The car be delivered to us if it’s rented for over 7 days? If the answer is yes, what office for pickup and return should we put in the form?
Sammi says
Hello Valentina, for Santa Teresa it is recommended to have a 4wd especially if you plan to go to other beaches in the area or if your hotel/accommodation is in the mountains. Adobe can deliver the car to Playas del Coco, select the Liberia Airport office for pick up and delivery and write in the name of your hotel in Playas del Coco and the time you’d like the car (830 AM to 430 PM are the hours of the services). In the comment section, write the time you’d like the car picked up and where in Playas del Coco.
Jeffrey Agler says
Want to book a vehicle for week of Dec 20 2020 with 20% discount. Doesn’t allow you, when will it be available?
Sammi says
Hi Jeffrey, we just sent you an email, thanks!
James says
Can’t seem to find any availability of any cars around Christmas ? Are they not available yet?
Sammi says
Hi James, not yet but I just sent you an email for more information.
Carolyn Davidson says
I’m sooo confused, where is the link to get the discount?
Sammi says
There is a widget on the page where you can check quotes, but I also sent you an email in case the widget isn’t working for you
Ngim says
Hello, we are planning to get to SJO on 7/22 in the evening, rent a car and stay the night in SJ. Leave SJ the next morning to LaFortuna and stay until 7/27. From there drive to Playa Chiquita and stay until 8/3. Planning to stay at a nearby hotel next to the airport since our flight back home is 8/4 at 7am. What kind of car should we get(3 adults, 2 kids ages 4 and 11)? Should we return the car on 8/3 to avoid the hassle or 8/4 before our 7am flight? Thank you in advance.
Sammi says
If you don’t plan to going off the main roads or other destinations, you can rent a sedan but it might be a bit tight with 5 people, a mid size SUV would be more comfortable. Those destinations don’t require a 4×4/4wd to get to.
I would return the car on the 3rd so you don’t need to worry about driving or returning it super early in the morning.
Jeroen says
Hi!
The car rental form near the top of this page doesn’t work. I fill it out, it goes to the Adobe site, showing an unfilled form. I fill that out and it just keeps coming back to that same unfilled form. This happens on Chrome/Firefox/Safari, even with cookies, etc. cleared.
I can go directly to the Adobe site and make a reservation just fine, but I’d really like to get the Mytanfeet discount!
Is there some other way I can make the reservation with the Mytanfeet benefits?
Thanks!
Jeroen
Sammi says
Hi Jeroen, sorry for the inconvenience they have been working on the widget!
We sent you an email regarding your car rental 🙂
Sammi says
You don’t need a 4×4 for those destinations but if you plan to explore a lot, then a 4wd is always recommended. But if you stick to the towns and main roads, they are all paved and you can get a sedan.
Here are our recommendations for hotels near SJO Airport
sabrina r hahnlein says
I love your blog and all the great tips.
I’m traveling with 2 other girls, we are going Jaco for 2 nights, Tamarindo for 2 nights and then to La Fortuna for 2 nights. Will we need a 4×4? It seems like all those roads are paved but everyone who has been to Costa Rica tells me we need a 4×4.. what should I book? Since we arrive late the first night we are going o stay in San Jose any recommendations as to a place close to the car rental so we can get an early start the next day?
Angel says
Hello, thank you for this post. We are planning a trip to CR and want to use the Adobe service as well. You mentioned you got a letter from your CC company to decline the insurance… I am also a Chase Sapphire member and was wondering how you go about asking them for that letter?
Thank you.
Sammi says
Hi Angel! You can call the number on the back of your card and ask them to email you the letter.
Sam says
Hello,
Let me begin with “THANK YOU” for a such a detailed blog on Auto Rental Insurance. I was almost getting ready to book car rental via Kayak but got utterly confused with all the rental insurance options and COST! And your blog definitely helped!!!
I’m traveling with family to CR this summer for a 9 day trip. Arriving @ SJO, staying a couple days each at Alajuela, Fortuna, Mt Verde, Tamrindo and finally flying back from LIR.
1. Based on my research thus far i think will need a 4×4 mid size SUV – Any recommendations?
2. Plus just to double check, Credit Card Auto CDW insurance is still accepted as long as I have the letter from the CC stating — “This letter confirms that your MasterCard®World EliteCard provides MasterRental® coverage. Therefore, vehicles rented with your card are eligible for coverage in Costa Rica. Please note that the coverage is subject to the terms and conditions of the MasterRental® program.”
the letter I received from my CC company doesn’t show the actual covered amount though, will that be a problem?
Thanks
Sammi says
Hi Sam, for mid size SUVs, Hyundai Tucson, Mistubishi MOntero Sport, Chevy Trailblazer, Hyundai Santa Fe are some good SUV’s for Monteverde for bigger parties.
For the CDW insurance letter, you will need a letter that has the full name of the cardholer, last 4 digits of the credit card being used and letterhead of the company and that it says it covers Costa Rica. If you’re renting with our partner Adobe, you can send it to us and we’ll verify it with Adobe. If not, then you should send it to the company you’re renting with to make sure they accept it.
Glad the blog is helpful 🙂
Sammi says
hi Michelle, the widget is on this page here and it is working.
Michelle says
We are a family of 4 going to Costa Rica from Feb 17 – Feb 19. Where do we find the form?
Gops says
Hello, thanks for all the information.
We are travelling to Costa Rica June 13 thru June 22 2020. 3 Families that includes 6 Adults, 5 kids(Age: 12,13,14,15,16).
First few days we are staying at LaFortuna/El Castillo region overlooking Lake Arenal and Arenal Volcano. Plan is to explore places in that area.
Then we head to the beach area:Reserva Conchal, Guanacaste Province. Our flight is in and out of Liberia Airport.
Any suggestions on how many cars. LaFortuna rental has recommended 4WD. We are looking for Automatic.
Regards
yeison says
Hello Gops,
Thank you for reading Mytanfeet, I just sent you an email 🙂
Ivy says
Thank you SO MUCH for all of this fabulous information and connection to Adobe. We just got back from a ten day trip to Costa Rica and had the most amazing time. Thanks to you, renting a car was one of the easiest parts of the trip. We got a great car, a great discount, clear understanding of the insurance, and a cooler (yay!), all delivered right to our hotel.
We got an early start on our first day which meant we were lucky enough to see morpho butterflies and a sloth crossing the road while the sun was out briefly.
We’re already looking forward to our next trip to CR!
Sammi says
Hi Ivy, thanks for your feedback and we’re very glad to hear the car rental went well! We’re happy to hear you had a good time in Costa Rica and we hope to see you back soon.
Heather says
Hi and thank you for the detailed information on your site. Just wondering what your recommendation would be for 6 adults traveling from San Jose to Ciudad Cortes, Puntarenas in January 2020? I am aware that a 4×4 is needed but wondering if you think a larger SUV is more economical and roomy enough or would you suggest 2 smaller SUV’s? Thank you kindly in advance!!!
yeison says
Hello Heather,
Thank you for reading our blog 🙂
I just send you an email with our recommendations.
Sammi says
Hello Tricia!
You can use the widget on this page to check prices and make reservations with our partner Adobe REnt a Car.
Tricia Wilson says
Hi
Thank you so much for your very detailed blog. I’ve been reading all of it to help me plan my trip to Costa Rica in April 2020. I am looking to rent a 4×4 vechile for the 9 days we are there. Can I book through you to receive the discount? Thank you
Mark says
Hi, we’re planning on renting a car through you guys, but wanted to check on what we’d need (and if you have any recommendations on the places we’re going). We fly into San Jose in the morning and are planning to go straight to La Fortuna for 3 nights. We then plan to go to Manuel Antonio for 3 nights and then 1 night in San Jose. We have 2 little kids so we don’t want to try to do too much as we plan to return again. What sort of car should I book and do you recommend the number of nights in those areas (or anywhere else we should stay along the way)? Thanks.
Sammi says
Hi Mark, for your routes you don’t need a high car, you can perfectly rent a sedan. You can read more about the Cars to rent in Costa Rica and you can watch our videos to see what they’re like. I would recommend a Hyundai Accent (similar to a Honda Civic size), not the Hyundai i10 because the i10 is very small.
Your itinerary sounds good, it’s a very popular itinerary for families and 3 nights is a good amount of time because the driving is long so it’s good you are staying a few nights.
You can read more about La Fortuna and Manuel Antonio, Costa Rica in these posts.
Janis Bond says
My husband and I are also looking to rent a car from Tamarindo to La Fortuna on Feb 22 to Feb 25, 2020. I am wondering the same as the above reader, do you think a 4×4 is necessary on these roads? And what route would we take? Your blog is very informative. thank you
Sammi says
Hi Janis, that route is on well paved roads, you can read more about it in this post here: Driving Guanacaste to Arenal so you don’t need a 4×4.
Morgan says
Hi Yeison and Samantha,
Thanks for all the great information! We’ll be in Costa Rica at the end of November for about a week. We plan to spend a few days in Monteverde and then head out to Playa Grande in Guanacaste to hopefully surf for the rest of the trip. Considering the places we are going do you think it’s necessary to get a 4×4 vehicle? Based on your information it sounds like Monteverde might be a challenge without one. I was hoping to get away with something a bit cheaper since we’re only driving to two places and because it’s the dry season.
yeison says
Hello Morgan
Thank you for your message and reading or blog.
We will highly recommend you to get a 4WD if you are going to use the Sardinal route #606 there are very bad sections if you are planning to use the Las juntas route #145 you might be able to go in a Sedan but there will be sections where you will need to go very very slow. For Playa grande, you will be fine with a Sedan.
Valerie says
Yeison and Samantha,
Thank you very much for providing such a detailed info. I just reserved a car via your link. We will be arriving to Liberia 10pm Nov 8th, and flying out from Liberia on Tuesday Nov 12th early morning.We decided to pick up a car next day after arrival, Nov 9th 7am.
Below is our itinerary. Could you please let me know if it looks ok/doable:
Nov 9th- pick up a car and drive to Rincón de la Vieja National Park. Spend the entire day in the park(Hike La Cangreja Waterfall(3,5 hrs or so), hike to Catarata Oropendola(1.5hrs). Is there any other hikes you recommend to do? Is there any reasonable priced hotel you can recommend to stay in the park?
Nov 10th- head to Bagaces waterfall, spend couple of hrs there and then head to Tenorio Volcano National Park(3-4hrs) and after that head to Monteverde. Do you have any recommendation for hotel/lodge on the way to Monteverde?
Nov 11- get to Monteverde early morning(is 6.30-7am reasonable?) spend 3-4 hours in Monteverde and head to the coast, Playa Hermosa or any other beach, we are open for suggestion here. Or may be skip the beach(we are from San Diego, CA, so the beach is optional :)and spend the entire day in Monteverde. Or may be skip Monteverde and go to Arenal and hike the volcano instead. What would you recommend?
I apologize for the long post and thank you very much in advance!
-Valerie
Sammi says
Hello Valerie, for Rincon de la Vieja, Guachipelin is the closest to the national park entrance but Borinquen is a very nice mountain resort at a different part of the park, not super far away. I would personally stay a night in Bijagua (Tenorio Volcano NP) and also stay a night in Monteverde and spend more time in the rain/cloud forest since you live at the beach.
Dan says
Great information guys !
Hope you can help with these questions..
We are planning to rent car for a week and reaching SJO and then going to Poas -> Arenal -> Monteverde -> Manuel Antonio and back to SJO.
– should we rent a 4X4 ?
– do the Gas stations take credit card ? are there any tips /things to remember when filling gas ?
– Do we return the car to the same location where the shuttle take us once we reach the SJO airport ?
– All the tolls on high way have to be paid in cash or does the car have some sort of automatic transponder to charge the toll?
– which option of the insurance should we buy to ensure coverage against car breakin/ window breakin or damage ?
– We would like to avail the benefits you mention . Are they automatic once we reserve the car thru the link or do we need to ask for them at the car counter ?
Thank you so much for your great help ! This will certainly help someone like us who is travelling to costa rica for the first time !
Sammi says
Hi Dan! Here are the answers to your questions.
– should we rent a 4X4 ?
It is recommended to have a high car for Monteverde due to the Monteverde road conditions. a 4×4 or 4wd is not absolutely necessary in dry season, a high car like a Hyundai Creta 4×2 will work since that car has higher clearance.
– do the Gas stations take credit card ? are there any tips /things to remember when filling gas ?
Yes they do. You can read our post Costa Rica gas stations for tips.
– Do we return the car to the same location where the shuttle take us once we reach the SJO airport ?
Yes, it will be to the San Jose Airport office.
– All the tolls on high way have to be paid in cash or does the car have some sort of automatic transponder to charge the toll?
Need to be paid in cash. Costa Rica does have a “quick pass” but car rentals don’t give them out or offer them included because its a complicated process and the tolls are not very many or very much so you will need to pay the toll.
– which option of the insurance should we buy to ensure coverage against car breakin/ window breakin or damage ?
The Full Insurance with Adobe (Extended Protection) will cover vandalism, you can read this post for more details: Adobe Rent a Car insurance.
– We would like to avail the benefits you mention . Are they automatic once we reserve the car thru the link or do we need to ask for them at the car counter ?
Regarding the list of the benefits package for Mytanfeet readers, all the intangible benefits are part of an agreement between Adobe and Mytanfeet like airport shuttle, free car delivery, discounts, deposit benefits, road assistance… They are automatically included in your reservation.
If you need an item like the baby seats, cell phone, GPS ($6 a day) or cooler… We need to know in advance and we will add to your reservation.
Caroline says
Hi! I’m traveling to Costa Rica the week of Christmas with my best friend and we will be there for a week. We’re wanting to visit Guanacaste (Rincon de la Vieja, Llanos de Cortes), La Fortuna/Arenal and Mistico Hanging Bridges, and Limón (probably Puerto Viejo de la Talamanca). I travel all the time but have never driven in a foreign country and it makes me a bit nervous, but my best friend thinks we should rent a car. I’m wondering if you could give me advice, based on where we want to go, about the conditions of the roads, and whether or not it would make sense to rent a car? If so, do any of those areas require a 4×4? We’re flying into San Jose because Liberia didn’t have flights for when we needed to go home. Any help is greatly appreciated!!
Sammi says
Hi Caroline, you can read more about getting around Costa Rica here. Renting a car is the most flexible option.
For driving, the destinations you listed are pretty far apart. San Jose to Guanacaste is around 4-5 hours, Guanacaste to La Fortuna is about 4 hours, La Fortuna to PUerto Viejo is around 5-6 hours. I would recommend choosing somewhere closer to San Jose so you aren’t spending all your time on the road, especially for only one week.
You could do something like San Jose – La Fortuna – Puerto Viejo – San JOse or go to Manuel ANtonio instead of Puerto Viejo which is closer by a few hours.
None of those routes require a 4×4 and the driving is fairly straightforward, especially if using a GPS or Waze/Google Maps.
Faith says
Hi Guys, Such great information on this blog! I was wondering how far in advance I should reserve my vehicle?
We are traveling Feb 15-27, 2020.
Thanks!
Sammi says
Hi Faith, at least a couple months, like in end of NOv/Dec or so should be good. February is right in high season so if you need an SUV, earlier the better. Sedans tend to have more availability.
harry says
My flight reaches at 4 50 pm on a friday and i assume will be done with immigration by 5 30 pm. Is free shuttle offered at that time and what is the latest they offer free schuttle.
yeison says
Hello Harry,
Yes our partners at Adobe always wait until the last client shows up, we have had readers arriving even after midnight and they always stay, so are good 🙂 Please let us know if you have further questions and thank you for reading Mytanfeet
David D says
Just wanted to say that I took advantage of this deal on my recent trip to Costa Rica, and it was a fantastic experience: the car was dropped off at our hotel, on time and as promised, and the gentleman who dropped it off explained everything fully and made sure to note any existing damage to the car (small dings or whatever). When we dropped off the car at the SJO location, the process was quick and easy (with no surprise charges or anything), and the shuttle took us to the airport. After reading various horror stories about car rental companies in CR (surprise insurance charges, bogus damage charges, etc.), I’m very happy that I went with Adobe. In addition, MyTanFeet really earns their commission, as they were in communication with me regarding the car rental after I booked as well. For example, I had my credit card company email me a PDF version of the letter describing my insurance coverage, since there would not be enough time to get a physical letter. I emailed it to both Adobe and MTF, and MTF confirmed to me that it contained the necessary information.
By the way, a tip to fellow travelers: if you are spending your first night in San Jose, you may want to consider taking an Uber to your hotel after you land, and then having Adobe deliver the car to your hotel the next day (especially if you are arriving after dark). That’s what I did, as driving in San Jose after a long flight (again, especially at night) can be stressful, and I’m very glad I did so.
Sammi says
Hi David, I’m glad you had a good time in Costa Rica and a good experience with Adobe. Our main goal is to help people through our blog so we’re happy to hear that. Thank you for reading our blog!
Craig Ross says
Hello,
Great post, thanks! For the insurance you can waive, you mentioned getting a letter from the credit card company. I called mine and they said they have no way to send a letter like that but my supplemental car rental insurance is spelled out completely in the Card Member Benefits. I have that printed out. Is that ok to get the Car Protection insurance waived?
Sammi says
Hi Craig! We sent you an email but none of our readers have actually had a problem getting the letter, it has to be through the bank such as Chase Bank, Capital One Venture Corp, etc. Adobe needs the letter, they can’t accept the terms and conditions.
Craig Ross says
Thanks!! I just had to get to the right person and then it was no problem.
Rachel Smith says
I just made a reservation for August 24th-August 30th was hoping for a Suzuki Jimney but that wasn’t available so I chose the Ssangyong Korando instead. By any chance would a Jimney be available?
Sammi says
Hi Rachel! We just sent you an email 🙂
Maggie says
I just made a reservation for December 1, 2019 – December 4, 2019 using the widget and it is $47.00 less to book on the website directly. I know that booking directly, I would have to pay $4/day for an additional driver but I would still be saving $31.96. Please let me know if I submitted the reservation incorrectly.
Thank you,
Sammi says
Hello Maggie, we just sent you an email about it!
Jeffrey Heyman says
Hello-
We just reserved a Mitsubishi L200 4×4 Manual for August 1-15th 2019 (which is not ideal would prefer an SUV that seats 5-7 people as we have a family of 5) so would like to know if there is anything else available that you can see in their inventory and if not, is there weather protection for the truck bed in case of rain so that our luggage would not get soaked?
Thanks!
Nasha/Jeffrey
Sammi says
Hi guys! We sent you an email and Adobe has sent you an updated confirmation for a Hyundai Santa Fe! (It may have slipped in SPAM if you don’t see it but let us know if you didn’t receive them).
Maranda says
Hey there! I tried using the widget, but am uncertain about the clearance of the available vehicles for my itinerary. I’m landing at Liberia on 7/15 and will travel to Rio Perdido in Bagaces from there. I’ll pick up my 2nd driver at Liberia on 7/17 and then head down to Santa Teresa. The house we’ve rented is on a hilltop and I’ve been warned about the steep road to get there. Flying out of Liberia on 7/22.
Sammi says
Hi Maranda! We just sent you an email.
Eric Trigg says
This blog has been very helpful!
My wife and I are going to CR in a few weeks. We are flying into SJO and driving to Jaco for a few days for a wedding, then on to Dominicalito for the rest of the week. We were considering catching a flight from Quepos La Managua Airport back to SJO to save us some drive time. Will Adobe pick up the car from there or do we get a shuttle from the office in town. Still deciding on catching that flight or driving back to SJO. Also I plan on getting a 4×4 and was considering the Suzuki jimny, but I’m 6’3 250 and not sure how much room it has. Any insight is appreciated. Thanks, Eric
Sammi says
Hello Eric, Adobe can pick up your car from the local Quepos airport no problem. When you make the reservation, just write that in the comments and include what time you will be at the airport Adobe knows when to pick up the car. The return process is not very long and I believe you need to be at the airport at least one hour before your flight.
I would rent a 4×4 for the most comfort. Yeison is almost 6’2 and about 215 pounds and he even says the Jimny is pretty small for his size and for long drives, it won’t be the most comfortable. The Jimny is a great compact car but it is quite small.
Sammi says
Hi Jazmine, the Extended Protection insurance from Adobe is basically an extension of the Liability and it is optional. You can read more about the Adobe Rent a Car insurances in this post.
We always recommend visitors to never leave valuables visible in their car, park in unmarked, dark or unpopulated areas/roads and to always roll up windows and lock doors. Theft and car theft is the most common crime for tourists here and they will take advantage if they see people leaving ipads, wallets, purses and valuables laying out very visible in the car.
For Monteverde, it is recommended to have a high car, especially for rainy season. An Accent will not be comfortable and there are a ton of potholes up there, especially in the rain so it is easier to damage the car. The Creta is not 4×4, but it is high and is 4×2. If you take the Route 145, it has more paved and concrete sections than Route 606 but once you get into Monteverde, there are many unpaved, big pothole roads as well. You can read more about Monteverde road conditions.
Jazmine says
Hola!
Love your blog posts, my boyfriend is taking me to CR for my 25th birthday and I’ve been reading everything possible. Your blog has been super helpful in our preparation!
We are looking to rent a car from June 6th to June 12th, pick up and drop off at SJO. My boyfriend has questioned if the Extended Protection plan is worth it since we will have the roadside assistance and 0% deductible thanks to you.
We will be going to Monteverde and La Fortuna. Is there a lot of crime there that we should be worried about vandalism or theft?
Also, we are looking at going with the Hyundai Accent as we are familiar with driving it and feel like that may help with driving in a foreign country. Should we consider going with a larger vehicle like the Creta for the itinerary we have planned?
Thank you so much in advance!
Lindsey Shawver says
Which option do we choose when reserving if we want the shuttle to pick us up at the San Jose airport and then take us to the office to get the car? Looking to book this week for our September vacation. Thank you!
Sammi says
You’ll choose San Jose Airport, enter your flight information and this option will have the free shuttle to the office. Let me know if you have further questions.
Nivedita says
HI
Could you pls assist how i could fil up the form to book a car from Adobe and avail off the dicsount pls?
Thanks
Sammi says
Hi Nivedita, the discount is automatically applied in the widget, you just need to fill out the form on this page to make a quote or reservations.
Josh Hamby says
Yeison was great! Thank you so much for the first good experience with renting a car in CR. We had mechanical issues with the car that left us broken down and Mytanfeet had someone from Adobe out in less than 45 minutes with a replacement vehicle. I will use this site for booking car rentals and other activities in the future.
Pura Vida!
Sammi says
Hi Josh! Thanks for your feedback and glad we could help you out with your rental 🙂 Hope to see you back in CR one day!
Angela Money says
Wonderful blog thank you for all the great information! I recently rented a car thru my tan feet, it only asked for one driver…. my husband will be driving also, so how will Adobe know not to charge me the extra $4 a day? Secondly, do you recommend the GPS? I’m only concerned with intermittent service on my cellphone not allowing my GPS to work all the time….
I’d rather pay the extra $48 than to be lost. Thank you for any feedback!
Sammi says
Hi Angela, the extra drivers are automatically included in each reservation (see the important read first section in the post). You’ll add the extra drivers when you pick up the car and sign the contract. It sounds like you already have some cell phone service but if you don’t have a plan that allows for a lot of data, then you could get GPS to use instead as your navigation device instead of using Google Maps or Waze on your phone. If you don’t have any internet coverage at all on your phone, you could get the wifi hot spot so that you have internet available and can use your phone for apps and GPS.
Joanne Skinner says
Hello
I am interested in booking a car drop off and pick up in San Jose. I have tried using both iPad and iPhone and the booking form does not appear on this page… I’ve watched the video but have no access to the booking form.
Is this form only compatible with a computer? Thanks
Sammi says
Hello Joanne! I apologize the Adobe widget is currently down, I just sent you an email about it.
Jessica says
Hello! I’m really enjoying your CR content, and prepping for a 2-person trip to Dominical (flying into SJO) in late May. I got a quote through Adobe using the widget on this page, but on the Adobe quote it’s showing a 20% deductible on Liability Protection, vs. the 0% you mention above. Could you clarify what I should be seeing/expecting? I’ve done a lot of research on the various insurances but there are still some questions and this seemed like a difference. Thank you!
Sammi says
Hi Jessica, the 0% deductible liability is automatically included for Mytanfeet reservations (and it is up to $20,000). The reason why it still shows 20% is because the Adobe system uses the same template for all quotes. I saw you made a quote which shows that same template, so once you make an official reservation, we’ll check over it and have an Adobe agent confirm to you that the liability is 0%.
Let me know if you have other questions,
Josie says
Hi there! I just reserved a car for April 2nd-11th 2019 from Adobe through your affiliate link and one of the rental requirements is a little confusing. It says we must have “Valid driver´s license with more than 2 years from the first date of issue.” Does this mean the issue date must be two years ago, or does it mean it has to be valid for at least 2 years after the date of issue? We’re from Canada and our driver’s licences expire every 5 years, so my boyfriend who is the primary driver just had to renew his licence in 2018, and he does not have an old one to bring, so we’re a little worried. Please let us know! Thank you!
Sammi says
Hi Josie! The wording is confusing but what Adobe means is that you should have had your driver’s license (any license) for at least 2 years. It doesn’t pertain to the license you have now, Adobe just wants to make sure you are not a new driver and that you’ve been driving legally with a license for at least 2 years so you guys are good!
Andrea says
What if you need to return the car earlier than 5am when they open? My flight leaves at 6:00am and an hour would not give me enough time to return my car, get to the airport, and go through security.
Sammi says
Hi Andrea, if you will be flying out of San Jose Airport, you can leave the car in the parking lot, no problem. If at Liberia Airport, they don’t normally do this but Adobe can arrange it if it’s the only option available. When you make the reservation, put a note in the comment that your flight leaves at 6 AM so you need to return the car at 4 AM and we’ll coordinate with Adobe for the best option for you.
Tanya says
My boyfriend booked a car rental with you, and I had a couple questions. If there are any issues when we get to the airport, who and how do we get a hold of someone ??
Also where do you get the car?
Lastly, we are landing in Liberia on May 1st at 12:30pm, and we want to grab the rental car and drive to Monteverde. Is getting the car a quick process? Im hoping that we can get there before dark.
Sammi says
Hi Tanya, we just sent you an email!
Lorissa says
Can I fly into Liberia, rent a car there, and return the car in San Jose?
Sammi says
Yes absolutely. There is an extra fee for the different pick up and return locations, it is $40.
Lorissa says
Thanks! Your website has been very helpful for our vacation planning.
Sammi says
You’re welcome! Glad to hear that 🙂 🙂
Jane Dunn says
Hi, love your website. After reading your blog, we like to rent a car to tour around La Fortuna area, then join Tortuguero/Rio Pacurare River raft tour. Is there a place we can return the car along the way prior to join the Rio Pacurare tour except going into San Jose? Try to save time to go into San Jose.
Thanks for your time,
Sammi says
To not go back to San Jose to return the car, you can see if you can coordinate a return at Guapiles. Adobe has a small station at the Rio Blanaco gas station where you can return cars. Guapiles is a big city and is the place where people get their car rentals after a trip to Tortuguero. You can rent the car in La Fortuna, drop it off in Guapiles and see if the tour company can pick you up in Guapiles at the Rio Blanca gas station. At the Rio Blanco station, you can drop it off at any time and there is an extra $45 fee for this and there is another fee for renting from la Fortuna and return at Guapiles which is $30 so it will be an extra $75 fee.
Jeff says
Absolutely love your website…so helpful! My wife and I are flying into Liberia airport April 13th and will be staying at Occidental Papagayo for 4 nights before renting a car. We would like to rent a car to travel to Nosara where we have a AirBNB for 2 nights before returning to Liberia airport. Two questions: Does Adobe deliver cars to the Occiental Papagayo resort? Also, would you suggest a 4×4 car or could we get by with something non 4×4 with a higher clearance to travel to Nosara? Any suggestions on which car would be a good fit? Thanks!
Sammi says
Hi Jeff! Adobe can definitely deliver cars to the Occidental Papagayo. The hours of the delivery are 830 Am to 430 PM so you can select other location for the pick up and write in the comment section that you’d like the car delivered to Occidental papagao on what date and the time.
For Nosara, it is recommended to have a higher car. Asx, Creta, Tucson will work great or a Jimny if you can drive manual are great cars for 2 people.
Dana says
Hi! Thank you for such an awesome blog. My SO and I are headed to CR in May. We’ll be in Tamarindo and Huacas. We’re renting a car, which is turning out to be the biggest expense. Without your blog, there would be a ton of things I didn’t know. I read somewhere that your driver’s license needs to be issued for at least 6 months. We both recently got our CA driver’s license after moving from TX. We’ve both had a driver’s license for over 20 years. Will that be an issue? Should we bring our expired TX license to show that we’ve had a license for longer than a few months? Thanks again! You’re awesome.
Sammi says
Hi Dana, it will depend on the company you are renting from as they all have different policies. With Adobe, our car rental partner, they only require that you have had a driver’s license for at least 2 years, so you must have been driving legally for at least 2 years so you guys are good!
Morgan says
Hi,
We were thinking about renting a car for our trip in August. We have U.S. passports and state driver’s license. Do we also need a tourist visa to rent a car?
Thanks,
Morgan
Sammi says
Hi Morgan, you just need a valid passport, driver’s license and a tourist visa to rent a car and drive. The stamp you will receive upon arrival at the immigration in the airport and the stamp they give you is all you need when it comes to visas.
Sammi says
Hi Joey, Adobe gives a one hour grace period for the return but they will charge you if you return the car later than the one hour period. For up to 4 hours, they charge a partial day, after 4 hours they charge a full day. You can return the car the day after you get back to San Jose, if you arrive too late.
Joey says
Thanks! Also, do I need to designate a pick up/drop off spot with the reservation or can I add that later?
Sammi says
You can add it later, we can make modifications so no worries if you’re not sure now 🙂
Joey Benson says
We will be renting a car in March and the day we bring it back we will be driving from Tamerindo. We will probably stop to do some hiking along the way and I’m not sure when we will get back to San Jose. Is it necessary to have the car back right when the reservation is for or can we just pay for the extra time if we are later?
Jeff says
Hello, will Adobe pick up the car at an Airbnb (in tamarindo)?
Sammi says
Hi Jeff! They don’t go to Airbnbs but they can go to the closest hotel to your location. If you’re staying in a gated community, they can deliver the car there though.
Jeff says
We plan to pick up from LIR drive to the rain forest then drive to Tamarindo and drove the car off. Will Adobe pick up the return car at a hotel close to our Airbnb in Tamarindo? What is the fee for that?
Sammi says
Hi Jeff, yes Adobe can definitely pick up your car a hotel close to your Airbnb in Tamarindo! This service is free and the hours are from 830 AM to 430 PM.
Jeff says
Ok great. How do we set this up?
Sammi says
Hi Jeff, when you make a reservation using the widget on this page, just write in the comment section that you would like the car picked up at the hotel closest to your Airbnb (please look on Google Maps or send us the maps of your Airbnb and we can help you find the closest hotel), and the time (hours are 830 AM to 430 PM). We’ll check over it once the reservation is made to make sure everything is correct.
Duane says
I attempted to click on your widget on the website so I could book a rental car and the widget would not work. Is there a contact number or different website where we can book a rental car and receive the discount? We are traveling next month.
Thanks!
Sammi says
Hi Duane, we just sent you an email!
Sammi says
Hi Tim! You can definitely do that as Adobe has offices in San Jose, Uvita and Tamarindo. Each reservation is a separate contract so they will have to take a deposit for every single contract, but it is returned 24-72 hours after the contract closes (when you return the car).
Tim says
Hi and thanks for all the amazing info on your site. Me and my girlfriend are coming to costa rica on the 25th of feburary. I would like to get a rental but my travel plans are a bit complicated. First we land in san jose on the night of the 25th, then the morning of the 26th I would like to get a 4×4 suv. We would then make our way over the next two days to uvita and I would like to drop the suv off there on the 28th. Then I was hoping to re rent the same suv from uvita on the morning of the 6th of March. We would then drive to tamarindo where I would stay a week with the suv. Then I would like to drop it off in tamarindo on the evening of the 11th of March. This will no doubt complicate things and I’m wondering if they will charge double deposits and if so how much. Also im guessing double drop off fees for different locations. Is this the best way of doing things or am I doing it the worst way lol. I would appreciate the help and would like to book using your website. Thanks so much.
Larry says
My family of 5 is looking to rent a car for 23 days. I was wondering about the Hyundai Santa Fe. Does that have 2 or 3 rows of seating?
Sammi says
Hi Larry, the Santa Fe is a full size 7 pax SUV with 3 rows (last row you can put up or down). You can watch a video and read more about the car in this post: Cars to rent in Costa Rica
Sammi says
Hi Larry, the Wi-Fi deal has to be done manually (you can read that in the Important please read first section, point number 6: if you’re renting the Wi-Fi for more than 10 days, the rate will show up as normal. Adobe has to manually adjust the rate so please write a note in the comment section.). Once you make the reservation, we will have Adobe adjust the rate to $100 as they can’t do it automatically in the widget.
Larry says
My family is looking to rent a car for 23 days. When I selected the wifi option on your site, it did not apply the max of $100 as you mentioned, but wanted to charge me $230. Is the discount applied after booking the reservation, or should it indicate $100?
Jeff says
Hi. My wife and I will be traveling to Costa Rica in April 2019 and would like to rent from Adobe. We arrive late on the 2nd and leave early on the 16th. (SJO airport)
A 4WD will be needed. Preferably automatic transmission.
What can you suggest is our best option?
(Stay at a hotel close to the airport and have the car delivered early morning of the 3rd and have the car picked up at the same hotel on the evening of the 15th?)
THANKS!
Sammi says
Hi Jeff, you can do either option. Adobe waits for all clients no matter the time so even if you arrive at 11 PM or midnight, the agent will be there and you can get your car right away. If you don’t think you’d want to drive after flying late at night, I’d recommend to book an airport hotel and have Adobe deliver the car the next morning. The hours of the delivery and pick up service at hotels is 830 AM to 430 PM. So if you would like to leave super early the next morning before 830 AM, then I’d recommend to get the car right when you land.
You can also get the car picked up before your flight but you will need to find your own transportation to the airport. Most airport hotels like Hampton and Adventure Inn have a free shuttle or it’s a cheap taxi ride. If you can be back in San Jose before 430 PM, Adobe can pick up your car then but if you plan to be driving from somewhere far and want the whole day, then you can drop the car off at the Adobe airport office until 10 PM but you will need your own transportation back to the hotel.
Another option is depending on your flight on the 16th, the Adobe office starts receiving cars at 445 AM so you can drop the car off the morning of your flight and have them shuttle you for free to the airport.
All of those are good options, it just depends on what you’d like to do.
Neel says
Thanks for posting and setting up the offer through Adobe! We took advantage of it and had a great time driving around the La Fortuna / Arenal area this past week (Jan 20 – 27, 2019) with the family!
Sammi says
Hi Neel! That’s great to hear, we are happy to hear that you had a good time and experience with Adobe! 🙂 Thank you for reading Mytanfeet and hope to see you back in CR one day!
Jenna says
Hello!
We are flying in to SJO on Feb 06 and leaving Feb 11 – wanted to get a car that is 4×4 but there aren’t any left on the Adobe website right now for those dates. We will be driving to Mal Pais – is it necessary to have a 4×4? If so, how can we request it from the Adobe website?
Thanks for your help!
Sammi says
Hi Jenna, we have just sent you an email!
Jessica Davidson says
Hi how does it work if my flight comes in at 11pm into SJO and I want to rent a car with Adobe?
How would I receive the car? The next day come pick it up? I planned to leave first thing in the morning.
Also, my flight departs at 630am so what is the process of dropping off the vehicle if adobes time for drop off the earliest is 5am?
Sammi says
Hi Jessica, Adobe waits for every client no matter what time they arrive so you can get the car when you land. They’ll pick you up at the airport, shuttle you (complimentary) to their airport office so you can get the car that night.
For your departure, Adobe does start receiving cars around 445 AM at their airport office but if you would like to be at the airport earlier, Adobe can authorize you to leave the car at the San Jose airport parking lot (they’ll send you instructions). Additionally, you can return the car the day before if you like or have Adobe pick it up at your hotel in San Jose (hours of this service is from 830 AM to 430 PM) but you will have to arrange your own transportation to the airport in the morning.
Let me know if you have other questions!
Annamarie says
What is your recommendation regarding 4×4? I’ve read mixed posts online. We will be spending some time in Monteverde, but will be getting transportation to varies activities through the tour companies. We’re also going to be visiting to Poas Volcano and plan to drive ourselves. I’d rather not pay for 4×4 if we can get away with 2×4.
Sammi says
Hi Annamarie, in dry season for Monteverde, you can get away with a 4×2 like the Hyundai Creta as it is higher than a normal sedan (as long as the car isn’t super crazy packed that it goes down a lot). If you’re visiting in rainy season though, a 4×4 would be better. Let me know if you have other questions.
Gwendolyn Tucker says
Question, Most cars show they only seat 4. We have 5 people.
Even most suv’s have a middle row that seats 3., is this not the case with these car rentals?
Thanks!
Sammi says
Hi Gwendolyn! Adobe puts it seats 4 for some of the SUVs because the space in the middle is too small to fit 5 large people but they do have 5 seats like the Tucson, Creta, etc.
Mitzi Bodine says
We are traveling to CR in early March. The flight we’re looking at doesn’t get into Liberia airport until 11:20pm. If we rented a car, would it be possible to get our rental car from the airport at that time or do they have a rental office in Tamarindo? We’re staying at Mundo Milo Eco Hotel in Playa Junquillal. Not sure if we could take a shuttle from the airport to the hotel and then have the car delivered there?
Thanks in advance for your help – love your website!!
Sammi says
Hi Mitzi! Adobe waits for all their clients no matter what time they arrive so you can definitely get the car at 1130 PM when your flight arrives. They’ll take you to their airport office via complimentary shuttle so you can have the car right away and drive to Junquillal. If you get a shuttle to your hotel and have the car delivered to Junquillal, there is an extra fee so I would recommend getting the car right away. Let me know if you have other questions.
Lisa GILMOUR says
Hi there,
My husband and I are travelling to Costa Rica February 9-16. I’ve heard some scary stories about car rentals in CR i.e. hidden fees, overcharged credit cards, extra fees when rental car is picked up. Can you guarantee the quote I was given is the only price I will have to pay when we pick up the car?
Thank you
Lisa
Sammi says
Hello Lisa, yes with Adobe Rent a Car, it is guaranteed that the price you see on your reservation is exactly what you’ll pay. They don’t have any hidden fees or last minute insurances, all of their fees and insurances are laid out in the reservation so you know exactly what you’re paying for. Unfortunately, some car rental companies who use third party brokers have this bad reputation because they only show the car rental price without all the fees, taxes and insurances so tourists think its a super cheap car rental deal but when they arrive to pick up the car, they get hit with all the fees and mandatory insurances they didn’t know about. This is the main reason why we partnered with Adobe because they include everything, guaranteed.
Gilad says
Hello
We are a family of 7 persons that come to Costa Rica between 6th of July – 7th of August . We look for a comfortable car 4*4 And we have 2 options:
1. Taking it for the all period – returning it in the same place
2. Taking it in San Jose and bringing it back in puerto viejo in 29/7.
Waiting for your offers
Thank you
Gilad
Sammi says
Hello Gilad! You can rent the car the whole time or return it in Puerto Viejo. Either way is fine, there will be an extra charge for different rental offices ($70) and then for your group of 7, I would definitely book a private shuttle back to San Jose.
For 7 people, you can rent an H1. There are 7 pax SUVs like Mitsubishi Montero Sport but then you don’t have much luggage space so to make sure you can fit everyone and their luggage, it’s better to rent an h1 or 2 compact SUV’s.
Taylor says
Hi, I am for sure going to use Adobe.. loved you blog..it helped me plan my whole trip.
One thing I’ve heard is that even when I rent a car I shouldn’t take it to tourist places (Arenal, any time we go to the beach, la Fortuna etc.) because rental cars are known to be stolen..is this true or are people trying to scare me?
Thank you in advance
Sammi says
Hi Taylor!
Stolen rental cars are not actually that common in Costa Rica and thousands of tourists rent a car and drive in Costa Rica every year (not saying it never happens ever but it’s very low). Petty theft is the most common crime so when you’re driving, make sure to never leave valuables in the car and always lock your doors and roll up your windows (sounds like common sense but you would be surprised at how many tourists leave the car windows down with ipads in the backseat laying around.
yeison says
Hello Michael,
Thank you for your message and I hope you are doing great!
Regarding your first question Adobe can only deliver cars at Hotels, no airbnb’s, if by any chance the airbnb you are getting is a hotel or it is condo complex we will be able to deliver the car. If your airbnb is not a hotel usually what we do is to look for the closest hotel from your location and set the closest hotel as the meeting point.
The WiFi is a portable device that works with cell phone signal, it comes with an unlimited data and the speed goes around 4 MB the cost is $10 a day, you won’t need to buy a Sim Card or a plan. If by any chance you have an unlocked smart phone you can bring it an buy a sim card it is way cheaper and depending on your phone you can also use it as a “hot spot”
Please feel free to email us if you have any questions and thank you again for reading Mytanfeet.com
Michael says
Sorry if this double posts, but I’m just wondering about having a rental car delivered in the morning. We fly in late at night and would rather just take a cab. How far out of San Jose could it be delivered? I am looking at an Airbnb that is out towards Braulio Carrillo (I believe it’s in San Isidro). Any chance it could be brought that far?
I’m also curious how the WiFi works. Do we need to buy a SIM card and plan on top of that? Is it unlimited browsing?
Thanks in advance!!
Michael says
What if I am staying at an airbnb in Alajuela (I haven’t booked it yet) or somewhere else in the surroundings of San Jose. Could I still have the vehicle delivered? (We arrive in the evening so would rather not have to drive that night)
Sammi says
Hi Michael, Adobe doesn’t deliver to Airbnbs, only to hotels, so if you can find the closest hotel to your location, they can deliver to Alajuela and San Jose. Let me know if you have other questions!
Frederique says
Hello, I just booked my car, through your widget on your website, for my trip to Costa Rica at the end of the month. Thank you for your amazing guidance and information about driving in Costa Rica. It was extremely helpful! I am so glad I found your blog. I am now so excited to go to Costa Rica! Two more weeks and we are there. Can’t wait!!
Thanks again,
Frederique
Sammi says
Hi Frederique! I’m glad the blog has been helpful and we hope you have a great time in Costa Rica!
Sara says
Hello – I am looking to rent the Hyundai Tucson 4WD automatic or similar / GROUP F in February for 8 days. We would like to purchase the necessary insurance through Adobe. Do you recommend upgrading to Extended Protection? Is that instead of Liability Protection or in addition to? I appreciate your help in advance. Thank you!
Sammi says
Hello Sara, if you have the budget to purchase the Extended Protection, I would recommend it (I tend to be on the safe side, that’s me). Extended Protection is optional and an extension of Liability, Liability is mandatory in Costa Rica. You can read more about Adobe’s insurances in this post here: Adobe Rent a Car insurance.
KP says
Hi! Some friends and I were hoping to rent a 7-seater car with Adobe in San Jose. Could you please email me so I could ask for some advice related to the details of this rental?
Thank you!
Sammi says
Hi, we just sent you an email 🙂
Abby Kamunge says
My husband and I will arrive midday at Liberia airport on December 31st. This is our planned route of exploration in Costa Rica: Dec. 31st – Jan 3rd (Samara)/ Jan 3rd – Jan 6th (Monteverde) / Jan 6th – Jan 9th (Arenal) / Jan 9th – Jan 11th (San Jose). We did book this somewhat last minute so transportation is our biggest issue. I’m trying to understand our options. We’ve thought about renting a car, but if we don’t, it sounds like our options are InterBus, a taxi, or the regular bus. Is that right? Do we need to book bus tickets in advance? Does InterBus only depart at one fixed time of day per city or are there several trips between cities per day? Does InterBus pickup from the airport or do we have to go to a nearby hotel? Do people use Uber in CR? Do you think renting a car would be a better option? (Although we may be too late to do it). Is it better or worse to arrange our transfer after we arrive in the city? Thanks so much for your help!
Sammi says
Hi Abby, if you don’t rent a car then you will need to shuttle, taxi or bus. You can check shared shuttles like Interbus. The shared shuttles have fixed schedules, usually one in the AM and one in the PM for some routes, some routes only have AM. You have to make reservations in advance for shuttles. You can check the Interbus website to check schedules and we have a 10% discount with them so we can help you book them. Interbus picks up only at hotels, and if you are landing at an airport, you will have to go to the Hilton Garden Inn in Liberia and the Denny’s Restaurant in San Jose for pick up.
Uber only exists in San Jose so there are no Ubers for your destinations except San Jose.
You can read this post for getting around Costa Rica for more info: getting around Costa Rica
Personally, I would rent a car but right now, availability is very very low so cars will be super expensive. And shared shuttles are limited on spaces too as they are first come first serve (whoever pays first) and most shared shuttles only have 10-12 spaces so you will have to check availability with them because that is our peak tourism time. Our car rental partner, Adobe Rent a Car is completely out of cars for your dates (not even a small sedan, nothing) so you’ll need to contact a few companies to see if anyone still has availability.
Avi says
Hello! We made a booking through your website with a discount which was great. Our trip plan slightly changed and we now need to modify our booking (pick up location and date). When I try to modify our booking with your promo code, their system is giving an error and doesn’t allow me to update the booking with the discount. I have checked their regular website and they have 4×4 available at the location. Could you please help? Thank you.
Sammi says
Hi! I just sent an email replying to your confirmation so we can make the changes 🙂
Michael Fizer says
Hello!
I am attempting to reserve a car and had emailed Adobe with a few questions, but I haven’t received a response (2 weeks). So, if you don’t mind, I will as you! Hah. I will paste my questions from the email below:
1. My credit card does not have raised numbers. Will this be a problem?
2. Do you have any experience with Chase Sapphire Preferred cards being used instead of the insurance that you offer? I will print out terms of the cards insurance coverage to bring with me if needed.
3. Are you able to pick the car up from Hotel Presidente in San Jose when we return to the city?
We are very excited to visit your country! We will be renting a 4wd from January 14th-22nd.
Thank you,
Michael
Sammi says
Hi Michael! I just sent you an email but just in case, here are the answers to your question.
You don’t need a credit card with raised numbers to use with Adobe.
If you get a letter from your credit card company stating they will cover the insurance, you can use that to decline Adobe’s Car Protection Insurance.
Adobe can pick up the car from hotel Presidente for free, the hours of this service is830 AM to 430 PM. Just write a note in the comment section that you’d like the car picked up from there and what time.
Pawel says
Excellent website Sammi and Yeison, thank you so much!
I hope you can help us answering some questions too.
1) Me and my wife are flying from Europe, arrive late at the Liberia Arpt: 10pm on January 21 – but stay at Playa del Coco. What is the cheapest/best option to get to Playa del Coco so late at night?
2) After 3 days we are thinking of renting a car for the rest of the trip: 14 days. Would Adobe deliver the car to Playa del Coco with drop off at Liberia Arpt when we come back?
3) I quoted with your widget for Hyundai Grand i10, but I want to get a quote for Suzuki Jimny too (but I don’t see it) or other very small & least expensive 4×4, the other 4×4 on the site are much over our budget.
I would greatly appreciate your help.
Pavel
Sammi says
Hi Pavel!
The best way to get to Coco that late at night is a private shuttle.
For the car rental, Adobe can deliver the car to your place in Coco for free and you can return it at Liberia Airport. I’ll check with Adobe to see if they have a Suzuki Jimny, I will be sending you an email with more information shortly!
Keri says
Hello, I was wondering if Adobe offered a luggage carrier for ontop of the vehicle? We have 6 people and in need a 4×4. Idont think we will all be able fit comfortably for 11 days of travel with all of our luggage
Thank you!!!!!
Sammi says
Hi Keri, unfortunately Adobe doesn’t have luggage carriers for tops of cars. In this case, I’ll send you an email to get more information to check options for you.
Amanda says
Hello,
I would be interested in hearing more about these options as well. I will be in a similar situation this February.
Thank you!
Sammi says
Hi Amanda! Unfortunately Adobe doesn’t have carriers for luggage for the top of the car so options are to get a bigger car. The h1 is the biggest van so if you have a large group, that’s the best option. It can fit up to 9 people plus lots of luggage or with all the seats down, 12 people but not that much luggage space. Or rent two cars.
Sadie says
Hello- I was looking to rent a small 4×4 for December 9-18 both pick and and returning at SJO. It looks like their website says they no longer have any available. Is there any way to contact them and be sure?
Thank you
Sammi says
Hi Sadie, I just sent you an email 🙂
Sammi says
Hi Liz, if you select Liberia Airport, Adobe will pick you up in their complimentary shuttle to bring you to their airport office which is less than a mile away. You can watch a video of this pick up here
Adobe can deliver to Villa del Sueno though for free, so if you would prefer that, you can do opt for that option. You will need to book your own transportation to Villa del Sueno and then Adobe can deliver the car to that hotel, the hours of this service is 830 AM to 430 PM.
Extended insurance is optional and it’s an extension of the Liability so you covered for way more. You can read detailed information about all of Adobe’s insurance in this post here: and if you can afford it, I would personally get it (I like to play it safe especially when driving in a foreign country).
Liz says
I have a few questions:
1. I am arriving at Liberia Airport at 9 pm on March 20th. We are staying in Playa Hermosa that night. If I select Liberia Airport as pick up location, is the car rental office location right there or do we have to take a shuttle to get the car?
2.Your site says “Complimentary car delivery and pick up to and from nearby hotels” Is Villa Del Sueno in Play Hermosa a free delivery?
3. Do most people go with full extended insurance? I need to find out if my current insurance covers me.
Sami Gianella says
My husband and I are wanting to rent a car with Adobe; however, their website says your driver’s license must be valid for two years. We recently moved between states in the United States so we had to get new licenses and my husband’s states he has only had it for 1 year, but he has had a valid driver’s license for over 8 years. If we bring his current valid driver’s license, as well as his old one, to demonstrate that he has held a driver’s license for over 8 years would that be sufficient for us to be able to rent a car with Adobe?
Sammi says
Hi Sami! Sorry that wording is a bit off – it just means you must have been driving for at least 2 years, not necessarily how old your current license is so you guys are perfectly fine 🙂
Lisa Lam says
My hotel is in playa hermosa, guancaste. Is this considered near one of the locations?
Sammi says
Hi Lisa, Adobe can drop off and pick up the car from Playa Hermosa 🙂 In the comment section of the reservation, write down your hotel name and the time you’d like the car (hours of this service is 830 AM to 430 PM). Let us know if you have any other questions!
Sammi says
Hi Lori you can make a reservation and get our discount by using the widget on this page 🙂
lori says
can i please get the car rental discount for adobe
Gabor says
Hi,
I was looking at this offer as I’m planning to rent a car for a week soon.
I entered the details and got a discounted price but can’t see that the 0% deductible is added, that box is not ticked.
Am I misunderstanding something?
Thanks
Gabor
Sammi says
Hi Gabor, the 0% deductible is automatically included in every Mytanfeet reservation so you don’t need to request or tick the box, it’s already in the reservation 🙂
Denise says
Hi
I am hoping to go with Adobe for my trip! However, I don’t see any 4x4s listed for the dates I would need from December 24-Jan 4. Am I too late? Please let me know!
Sammi says
Hi Denise, I just sent you an email with information 🙂
Lauren says
Hello,
After reading your blog, I decided to go with Adobe for my trip! However, I don’t see any 4x4s listed for the dates I would need (December 31st-Jan 3rd). Am I too late, or are they just not all listed? I thought I saw something on one of your blogs about having some 4x4s set aside but I could be mistaken. Either way, please let me know!
Thank you!
Lauren
Sammi says
Hi Lauren, I just sent you an email. Please check it (If you don’t see it, please check spam). Thank you.
Stacey says
Hello! Could you tell me what the cancellation policy is for adobe?
Sammi says
Hi Stacey, it is up to 72 hours before rental date no charge. Less than 72 hours it is equal to one day of rent for the penalty fee.
Scott says
Youve been awesome quick follow up on that:
– Tamarindo to Nosara: Is part of Highway 160 not paved you are referring to?
– Is Drive from San Jose to Nosara on upaved roads?
– Could you tell me why you would recommend gonig to Tamarindo first?…curious?……thanks again!
Scott
Sammi says
If you go to Nosara via Ostional, that road is not paved (160). For San Jose to Nosara, I would recommend going the same way so you will have to pass through Nicoya.
I recommend Tamarindo first because Tamarindo is developed and more touristy. Nosara is not as developed and not as touristy so you can kinda get like the, typical tourist beach town experience first, and then go somewhere more remote and less touristic. But that’s just my personal opinion of course.
Stacy says
Hello,
Your blog is sooooo helpful. I have shared it with many people because we are going to Costa Rica in April for a wedding. All the guests are from the U.S. and your blog has been great for us.
Do you have more information about the wifi router that we can get with our car? Is there a limit for data? What is the speed of the data? What is the coverage area? We will be travelling from San Jose to El Silencio Lodge to La Fortuna to Samar to Secrets Resort…..we will get good coverage in those areas? Thank you.
Sammi says
Hi Stacy, I’m glad the blog has been helpful! The Wi-Fi router has unlimited data with 4 mbps speed. It can connect up to 6 devices. Coverage is good in the main areas and towns.
Stacy says
Thank you. In areas that are not main towns, do you find you get at least spotty coverage? Or do you get no coverage at all? We are trying to determine if using our own phones as GPS with the wifi router will work well for our travels, or if we should also rent the GPS from Adobe.
Sammi says
The Wi-Fi hot spot is with Claro. You can see it works in all the major areas but it does get spotty or have no service in the rural areas and some remote national parks. If you load your GPS (google maps or waze) on your phone using Wi-Fi before you leave, it’ll keep working even if you don’t have service as long as you don’t close the app.
Stacy says
Thank you so much!
Scott says
Ok great I think that is a good location for us! Curious your opinion on a couple things:
1. Are the roads/conditions better going from San Jose to Nosara OR from San Jose to Tamarindo? I know it is longer to Tamarindo, but I was curious as to the nature of the roads+driving conditions+logistics.
2. How are the roads/conditions driving from Tamarindo to Nosara?
We want to rent a car and drive to both towns and stay for a couple nights in each town, but trying to decide if we should go from San Jose to Tamarindo first or San Jose to Nosara first. Thanks!
Sammi says
Hi Scott, San Jose to Tamarindo is on all well paved roads, including the main Interamericana highway 1. I would recommend going to Tamarindo first for a couple nights and then go down south to Nosara.
It is recommended to have a high car for Nosara. Tamarindo to Nosara is on some unpaved, hilly roads and a high car will be highly recommended.
Dani says
Thank you for the information! I’m totally into going with Adobe based on your super helpful review. But question, they don’t offer the small 4×4 for my dates (Nov. 27-Dec. 4), is this because I am too late!? Is it possible one might become available?
-Many thanks 🙂
Sammi says
Hi Dani! I just sent you an email with more information 🙂
Scott says
Hello, we are coming next week and staying at VILLAS PALMAS, San Jose, Costa Rica. Is there an Adobe Rental Car nearby there? Thanks!
Sammi says
Hi! Yes there is one 4 kilometers away, their San Jose office. Here is the maps: https://goo.gl/maps/ZdDU9mJetyR2
Cara says
Thank you for all of the time you have spent giving such detailed information! It has made trip planning so much easier. I find your website/blog posts totally essential.
We will be landing in San Jose at 8pm and would like to rent a car for our 2 week trip. Is it OK to rent cars & be navigating that late, or would it be better to have it delivered the next morning? We will be driving to Cahuita with two young jet-lagged kiddos so would like to start early if we are just in a hotel room. We are thinking of staying near the airport for ease, though if we find a cool resort a little outside of town that we can figure car rental drop off with we’d love that too & get a later start since there would be grounds or something to walk around.
Thank you!!!
Sammi says
I recommend to have it delivered the next morning (earliest delivery time is 830 AM) or you can go to the Adobe office to pick it up earlier at 730 AM. It’ll be a lot easier than having to navigate San Jose at night with two young kids and you can get a nice sleep that night, wake up fresh and leave early the next day.
Here is our post on hotels near San Jose Airport: hotels near San Jose Airport
Adobe can deliver to any hotel in the San Jose area or by the airport.
Sammi says
Hi Trisha, the reason the widget isn’t working is because the online system doesn’t allow reservations under 24 hours (see the Important section). Adobe always refunds your deposit, it can take up to 72 hours for credit cards. Sorry to hear about your friend who didn’t get his deposit back, unfortunately there are some companies here that take advantage. But rest assured, Adobe is one of the biggest car rental companies (they have the biggest fleet) and have been in operation for over 20 years so they will for sure refund your deposit.
To make the reservation in under 24 hours, you will need to call them. Their number 506.2542-4800 and the closest office to Tinamastes is Uvita. Let the Adobe agent know you are a Mytanfeet reader and want the Mytanfeet discount and benefits.
Trisha says
Hola. I have tried using your widget above to book with a discount with no luck. My main concerns regarding renting cars in Costa Rica, as someone who has lived here for 5 years, is that they often times do not refund your deposit. This has happened to many friends of mine and I am not in a position to risk this. I see that you help customers with your partnership with this rental car company and that gives me some reassurance that if there is a problem that I will have additional assistance in the matter from you guys which is awesome. I am looking to book for tomorrow, and drop off Friday. Where is the closest pick up to Tinamastes? And I would like to drop off at the airport. We are trying to take a rental up rather than use our own car as we will be on an extended trip. Would you be able to help in such short notice as the website and your links do not seem to be working great right now. Pura vida!
Louise Besserer says
Hi there…
Your info is great! Looking to book a 7 passenger SUV from March 4th to March 15th, 2019 when our family comes for a visit. We only have a golf cart for our 2 month stay…Feb/Mar, 2019 so unable to go and pick up the car rental when required. We stay in Surfside Estates, in the Surfside/Portrero area in a house on Aguacarte ( I will have to get the lot number from our landlord). We are near Perlas restaurant. Would it be possible for a delivery of our car to such a location? On our return…if we stop at the Adobe office on the way into our place after we return our family to the airport…would we be able to have them shuttle us to our location after we bring them the car?
We are still uncertain if we will be going through our credit card for the Car Protection…but understand a PDF of the letter from the credit card company is required to be emailed to Adobe and we need a hard copy on our arrival. We have always done full protection with the extra cost but still debating what to do this time. What is the process should we waive the Car Protection in the event of an incident? Most other car rentals have scared us into getting the coverage with the fact that we’d have to take care of police contact, reports, etc.
Appreciate all your discounts!
Sammi says
Hi Louise, Adobe does have an office in Huacas and they can deliver it to your hotel in Potrero for free and pick up. Adobe doesn’t shuttle people to places from their office but what you can do is after you return your family to the airport, you can have Adobe pick up the car at your place when you get home if the timing works out. The hours of the pick up and delivery is 830 AM to 430 PM.
Then for the insurance if you decide to waive Car Protection, (which covers the rented vehicle), in case of an incident, what happens is that Adobe will charge the full amount of damage to you and then your credit card company will reimburse you. You will need to file paperwork with Adobe in order for them to release the documents to your credit card company to begin the reimbursement process. You should also check to see what your credit card company covers just in case as well.
You can read more about the Car Protection insurance here: Costa Rica road conditions.
Marta says
Hi guys,
Outstanding blog! Hands down the best on-line source of information about Costa Rica. We wanted to book a car with Adobe via your blog for the upcoming trip in November, but we will be landing in SJO at 10:27pm and the latest car pick up time is 10pm. Would Adobe rental be still open after 10? Is there any other way to pick up booked car after 10pm? Thanks a bunch!
Sammi says
Hi Marta! No worries, Adobe always waits for their last clients so even if you land at 1030 PM, they will still be there to wait for you at the airport to pick up the car. When you make the reservation, just choose 10 PM as your pick up time and include your flight information. In the comments, please write what time you’ll be landing just so Adobe has it in their notes.
Claire says
Hi, we are looking to rent an suv for our upcoming trip in March. Our credit card covers us for CDW insurance and wondering if I can cancel that option when I book with Adobe. Thanks in advance, Claire.
Sammi says
Hi Claire, when you make the reservation, you can untick the Car Protection box, that is the only insurance you can decline using your credit card insurance. Then you will need to send Adobe a PDF letter from your credit card company stating they will cover this insurance or bring a printed copy when you pick up the car.
Eirik Nydal Adolfsen says
Hi there!
Thank you very much for your thorough information regarding rental cars in Costa Rica. We are planning to rent a car with Adobe after your recommendations. Pickup in Jaco on Monday january 28th, and return it on San Jose airport Sunday February 3rd.
However, I can´t find anything on cancellation policies. Is it free cancellation? Free cancellation up until a certain date?
Thank you in advance!
Sammi says
Hi Eirik, Adobe’s cancellation policy is that there is no charge if cancelled with at least 72 hours notice. If less than 72 hours, they charge a fee equivalent to one day of rent. Let me know if you have other questions!
Andrew Pawluczkowycz says
Hello MyTanFeet,
Do I need my own data plan to use the hotspot? Or is that part of the rental fee? And how good is the signal?
Thanks for the great website!
Andrew
Sammi says
Hi Andrew, the hot spot already comes with its own data plan. The one Adobe rents out is unlimited data, 6 mbps speed with Claro, the third largest network in the country so signal is pretty good 🙂
Sammi says
Hi Sid, I just checked with Adobe and unfortunately they don’t have a minivan (H1) available for your dates anymore so my best recommendation is you will need to rent two cars to fit everybody. Additionally, you will have to make a separate reservation for the other 3 people after you leave on the 28th because once you leave and if you are the one making the reservation and signing the contract, then the other group cannot drive the car. They will need to make their own separate reservation from the 28-Dec 1st.
So your options are to rent the sedan or Creta from 22-28 for your family of 4, then the other 3 people can make a reservation for when they arrive on the 24 to Dec 1st.
Troy says
Hi, thanks for all the great Costa Rica info!
My flight will be landing in San Jose at 9:30pm and I see there is an option to pick up the car until 10pm, which I probably wouldn’t make it to on time. Is there any chance that if I give my flight number and time that I can still get a car that night, or would I need to wait for the morning?
Thanks again!
Sammi says
Hi Troy, Adobe waits until the last client so no worries about that, you can still get the car when you land. On the widget, select 930 for your pick up time as that is when your flight lands but Adobe will wait for you for however long it takes for you to get through immigration and customs.
Sid says
Hi Sammy/Yeison
First thanks for the insight into car rentals in CR. I want to book through Adobe after watching your video. We are a family of 4 adults and 3 kids 5 yrs old. I see that there’s only a van option. Does Adobe also have a minivan option ? Also when i select booster seat, can we can 3 booster seats ?
I need another help/advice for our trip. We have an interesting plan –
4 of us ( 2 adults and 2 kids ) plan to rent a car in San Jose on 22nd Nov
3 more folks ( 2 adults and 1 kid ) join us on 24th Nov
Then we 4 leave CR on 28th Nov, so it’ll be just the 3 folks having the car until 1st.
Its easy if I book a minivan from 22nd Nov till 1st Dec. But, if the price is a lot because its a van, we planned to book a sedan first, then minivan for the middle trip and then sedan again for final leg.
Is our approach good or can Adobe work the price for us to give a good deal for one minivan all through the trip ?
Appreciate your help !!
Sid
Kent McTeer says
Esterillos, Ojachal, San Isidro de El General….4×4 needed Feb 19 to Mar 3?
Sammi says
It will depend on where you are staying because the road between all three is paved but once you get into Ojochal town or up in the mountains of San Isidro, a 4×4 is highly recommended/recommended so it will depend on your lodging, I’d recommend to ask your hotels.
PJ says
Thank you for this awesome and super helpful information! Do you know if Adobe will deliver the car to a hotel right next to SJO airport? The hotel is the Courtyard Marriott San Jose Airport Alajuela.
Sammi says
Hi PJ, yes absolutely. The hours of the service is 830 AM to 430 PM and when you make the reservation, just select the specify a location and write in the comments you’d like the car delivered to the Courtyard at what time.
Camilla says
Hello! If the car is being dropped off at a hotel, how does the sign-off work (credit card deposit, etc)? You don’t have to be at the rental car office for that?
Thank you!
Sammi says
The Adobe agent brings the credit card machine and all the materials with them so you just need to bring your passport and drivers license down to the parking lot to finish paperwork and sign the contract.
craig thiel says
Hello. Very helpful blog post re: car rental. In the states, all cars are nonsmoking. Is this the case in Costa Rica? I sure hope so as my family has allergies to cigarette smoke. Can you request a non-smoking vehicle if smoking is allowed?
Thanks
Sammi says
Hi Craig, Adobe doesn’t allow smoking inside the car and I’m pretty sure all car rental companies in Costa Rica do too.
Brian says
I would like to hire a car to go from Guanacaste to Arenal observatory lodge in middle of October will we require 4WD. Which office is closest to Riu Guanacaste Hotel.
Sammi says
Hi Brian! The Arenal Observatory Lodge is actually in the national park and the road is not too bad, it is unpaved but nothing bad and it’s all flat. We have driven there with a sedan and it was fine so 4×4 is not necessary. For the Riu, you can choose the Liberia office since Adobe has free deliveries and pick ups to the Riu Hotel. When you make the reservation, write a note in the comment section that you’d like the car delivered to the Riu and the time (service is from 830 AM to 430 PM). Let us know if you have any other questions!
Sammi says
Hi Gina! The Total Protection insurance is completely option, you don’t need to get it if you don’t want to. In this post: Adobe Rent a Car insurance.. you can read exactly what the insurances cover because they each cover something different. The total protection insurance is pretty much an extended coverage of the liability insurance, the car protection is to the rented vehicle only and total also includes vandalism and windows.
You don’t need a 4×4 for your destinations, in fact you can rent a sedan if you’re just staying in Puerto Viejo, La Fortuna and either Tamarindo/Conchal/Playas del Coco area (depends on where you’re going in Guanacaste). If you’re going to like Ostional/Nosara, a high car is recommended but for Tamarindo, Coco and the surrounding areas, a 4×4 is not necessary.
Let me know if you have other questions!
Gina says
Hello, my husband and I will vacationing this year in Costa Rica from Oct. 19 – Nov. 2. I’ve been hesistant in booking a car rental but after reading this blog I think I will book a 4×4 mid size SUV thru Adobe.
My credit card company does not cover me for a rental car. I know that I will have to get the liability protection and the car protection. Is the “total protection” completely optional? If I got the liability protection and the total protection does that cover me for everything listed under “car protection”?
If I’m traveling from San Jose to the South Carribean to Arenal to Guanacaste, do you recommend a 4×4?
Sammi says
Hi Mia! We can check with upper management because they have made exceptions, especially since you will be turning 23 very close to your rental date.
Mia says
Thanks for all this information!! I just booked a solo trip to Costa Rica, going to visit La Fortuna and need to rent a car, preferably directly from the San Jose airport. I saw that Adobe only rents to 23 and over. I’m 22 and will be turning 23 1 week after the rental. Do you think they can make an exception?
yeison says
Hello Ailsa,
We have some pre-reserved cars for our readers, please contact us.
Ailsa Bryce says
Hi! I am trying to reserve a car for a trip in January and I am trying to work out whether I really need a 4×4 or not. We will be driving to just outside La Fortuna (Heliconias Lodge) to Fortuna and from La Fortuna to Hotel Moana in Malpais. Your advice would be very much appreciated!
Sammi says
Hi Ailsa, the road to La Fortuna is fine including the Heliconias Lodge. Mal Pais is recommended to have a high car because the road through there is not paved and it will depend on where you plan to go in the area. You don’t necessarily need a 4×4 if you stick to the main roads but if you plan to go explore or off road, then a 4×4 is highly recommended.
Doug says
Just booked thru Adobe. Easy and thanks for the discount! Any surf racks available for October 6-16th?
Sammi says
Hi Doug, yes we have surf racks available. If you would like them, please let us know and we can add it to your reservation since there are surf racks for the Hyundai Tucson.
Dave Martin says
May the rental be paid for with a Discover card? Are there any charges for mileage?
Thanks,
Dave
Sammi says
Hi Dave, Discover cards aren’t accepted and there is free mileage (they use kilometers here but same thing).
Sergii Menchuk says
Greetings,
I am just curious if the listed are correct or it is just kind of bug:
For 8 days the estimated total for Hyundai i10 is $119,59, while much bigger Hyundai Creta is priced $81.83 for the same 8 days.
Regards,
Sergii
Sammi says
Hi Sergii, can you please let us know which dates you’re looking at? Usually there are promos going on for certain cars for specific dates so that may be one of them.
Stacey says
Hello!
I have made a reservation with Adobe through you site, ans I must say it was very simple and easy. I spoke to someone over there and he was very helpful and pleasant. I hope all will go well during our trip, but for now, I am very much confident.
Thank you for making the process so easy!
I will make sure to leave a comment once we get back home, in december.
Have a great day. 🙂
yeison says
Hello Stacey.
Thank you for the nice comments and please feel free to contact us if you have any questions 🙂
Laura says
Hi y’all,
First I’d like to thank y’all for sharing all of this wonderful information and your insight to traveling in CR!
Is there a charge for returning the car early? We’re flying into & out of SJO and are not sure what date we will return to SJO.
Thanks!
Laura
Sammi says
Hi Laura! There is no charge for returning the car early.
Maria says
Hello Sammy..based on your experience, do you think it is better to use the credit card insurance or the one offered by adobe?
Sammi says
For me personally, if I already have credit card insurance, then I would use that one. But you need to know that in case an incident happens and you need to use this insurance, that Adobe will charge the entire amount upfront and then your credit card insurance will reimburse you later. Also make sure to go over the details of your credit card insurance because they are all different on exactly what they cover.
Bill & Caitlin says
Hi I was about to book on Expedia with Enterprise but read your articles. I think I will rent with Adobe, but I am still learning what to do. We are visiting in January and flying into Liberia. So a few questions: Once we land, how do we get to the Adobe office? I read one comment above that someone will be waiting for us? Sounds nice but in a foreign country I want to be sure I know where to go 🙂 … So the only Insurance we NEED is the Liability Protection? Can you explain the $1,000 deposit? When do I have to make that deposit, and how do we receive it back? … I read a comment above that we can get surfboard racks right from Adobe. that would be great, is this true? How do we do this? … Your article says that you personally handle our reservations with Adobe, how does that work? I’m not sure I understand. When I click the Adobe discount link in your article, it takes me to their site & says I am logged in as “My Tan Feet”, so I guess that is you? Just makes me confused that I am logged in as somebody else? Can you explain please 🙂 … Last question, how do I see the 20% discount that the article says I am receiving? I do not see it when I am at the checkout page on Adobe with the car I selected. Thank you!
Sammi says
Hi Bill and Caitlin!
I’m glad our blog has been helpful and for your car rental, here are the answers to your questions.
How do we get to the Adobe office? Adobe has a complimentary shuttle to pick you up from the airport and take you to their airport office. You can watch a video of this process here: https://www.youtube.com/watch?v=l30fexyzYZ0 and they always have an agent stationed at the airport. It also doesn’t matter what time your flight arrives, even if it’s very late, they will have an agent to wait for every client.
The only mandatory insurance is Liability Protection and you can decline Car Protection Insurance if you have the credit card insurance. Just make sure to send Adobe the letter from your credit card company and bring a printed copy to decline it.
The $1,000 deposit is a security deposit Adobe will hold during the period of your car rental. Once you return the car, the funds will be released 24-72 hours for credit cards. If you use a debit card, it can take up to 3 weeks for the funds to be released (time depends on your bank). If you purchase Extended Protection insurance, your deposit is $500. So make sure you have a big enough limit on your credit card but you can also use one credit card for the deposit and a different one to charge the car rental.
You can get free surfboard racks by leaving a comment in the comment section saying you would like racks. All Mytanfeet readers receive free surf board racks.
We do the customer service with Adobe so if you have any questions, comments or need to make changes/cancellations, please email us. We send every reader a welcome email as well after they make a reservation.
Mytanfeet is us so you are on the right page and the price already includes the discount when you make the reservation on this page. The discount is up to 20% which is determined by Adobe and you can compare prices to the Adobe Rent a Car website to see how much the discount is. The discount is already applied in the widget so you won’t see any “discount” section or charge on the checkout page.
Please let us know if you have any other questions.
Bill & Caitlin says
Thank you for the quick reply! My last question – can you explain the letter from my credit card company? What letter do I need? I don’t think I understand. Thanks!
Sammi says
If you have car rental insurance through your credit card, you can ask them to send you a letter stating they will cover this insurance while you are renting a car in Costa Rica so that you can decline the Car Protection insurance. You must have a printed letter to show to Adobe to decline this insurance and usually all you have to do is give your cc company a call and they can email it to you. If you don’t have car rental insurance through your credit card, then you will need to get Car Protection Insurance.
Bill & Caitlin says
Oh and one more question! If my flight lands at 1:00pm, what time should I make the reservation for? I am not sure how long it will take to get through Liberia airport, and take the shuttle to the Adobe office.
Sammi says
Hi guys, that’s no problem. Adobe has an agent stationed at the airport so they will wait for you whenever you get through immigration and customs. Just make sure to include your flight information on your reservation. You can watch a video of the pick up process from Liberia Airport in our video here: https://www.youtube.com/watch?v=l30fexyzYZ0
BIll & Caitlin says
Ok we booked, thanks! excited and expecting it to be a smooth process based on your blog!
sorry for all the questions 🙂 – my last one is – do we pay once we get to the Adobe office? When I was reserving the car, there was no place to enter credit card information… so I guess we don’t pay until we arrive?
Sammi says
Hi Bill, no worries about the questions. So Adobe doesn’t charge your card until you pick up the car and complete the paperwork. You can enter your credit card details from the link in the email to reserve your confirmation or call them at 18558611250.
Pat says
Hi! Thanks for your awesome blog. What’s the difference between choosing to pick up the car at the airport or Adobe’s office? I’d like to get the car from the airport, but I’m assuming that means using the free shuttle service from the airport to adobes office where we actually pick up the car (which I’m totally fine with)? I’m just not sure what option I should be choosing to ensure that someone will be at the airport with our name to take us to the Adobe office. Adobe doesn’t have a stand at the airport right? Thank you!
Sammi says
Hi Pat, for the airport office option, Adobe will pick you up at the airport and shuttle you (for free) to their airport office to complete paperwork and pick up the car. They have this option because the airports are too small for car rental operations but their airport office is less than 1 mile away. If you choose the Adobe San Jose office, you will need to go to their San Jose office (different than airport office) to pick up the car. So if you’re flying in and want the car right when you land, select the airport option and enter your flight information. Adobe has an agent there all the time so somebody will be waiting for you at the airport 100% guaranteed.
You can watch videos of this airport pick up process on our Youtube channel here.
San Jose Airport: https://www.youtube.com/watch?v=JQR8yC3MtqY
Liberia Airport: https://www.youtube.com/watch?v=l30fexyzYZ0
Renée says
Really informative blog!
Question about the car rental fees… I have looked at a SJO to SJO rental for ten days. Aside from the Car Protection Insurance at $6/ day, what are the other options am I being quoted for? I haven’t “opted” for anything else.
10 days at: $64.74
Options Selected: $250.00
Drop Off / Pick Up: $0.00
Total Rental and Options Selected: $314.74
Sammi says
Hi Renee, the quote includes the Liability mandatory insurance, the car rental and that is it if you haven’t selected any other options. There are no other fees besides that so you’ll pay exactly $314.74 for your rental, it’ll only be more if you decide to get the Extended Protection insurance or other extras. That’s one of the reasons why Adobe Rent a Car is a highly recommended car rental company in Costa Rica, they are 100% transparent and clear about what they’re charging you.
Curtis says
Hello,
There is a group of 12 of us and I would like to get a vehicle big enough to fit everyone, is that possible? Or would it be possible to get a deal on 2 separate vehicles?
Thanks
Sammi says
Hi Curtis! The only vehicle that can fit 12 is the Hyundai H1 but it won’t be able to fit much luggage at all if everyone has multiple cases or check ins. You can see what the H1 looks like here: https://www.youtube.com/watch?v=oTU04ust-M4.
My recommendation is to rent 2 full size SUV’s (7 pax) for the space and comfort. An example is the Mitsubishi Montero Sport or Hyundai Santa Fe (Mitsubishi is more comfortable to be honest). Here is a video of the Montero: https://www.youtube.com/watch?v=MjGlShVbyVs and here is one of the Santa Fe: https://www.youtube.com/watch?v=oz8z1EggHpA
You can use the widget to check prices and compare. Let us know if you have any other questions!
Carlos says
Hello again! I really have doubts about insurance. My credit card covers up to 50000 dollars.
Do you think that only with the first insurance offered by adobe, and the insurance that my card provides, will I be fine?
The other thing that I can not understand, is why I can select the third insurance without having also selected the second one. Is not supposed to be an improvement on the second?
Thank you very much!!
yeison says
Hello Carlos,
The third insurance “Extended Protection” is an extension of the Car Protection insurance, if you are not waiving the Car Protection insurance with your Credit Card Coverage you will have to get the Car Protection and the extended Protection if you want to have the highest insurance plan.
Mike Murray says
Hello, we have 3 kids under 12(no car seats). Looks like most of their cars only seat 4…but are similar to small SUV’s in the US that seat five.
Is that 4 persons mote on Adobe a suggestion or a company policy?
Sammi says
Hi Mike! It is a suggestion because there have been situations where there were 5 large adults and they weren’t able to fit so technically, the Tuscons and Cretas can fit up to 5 but they say 4 for this reason. Please let us know if you have other questions!
Nae says
Hi- Is the Wifi device a mobile device (like a pocket mifi) or only for use in the car? Will this device be useful for apps like Waze?
How does gas work for your deal? Will we be responsible for filling it up or does it come with an automatic refill?
Thanks!
Sammi says
Hi Nae, it’s pretty much like portable Wi-Fi hot spot so you can take it anywhere and use it anywhere. You can connect your smartphone to it and have Wi-Fi all the time like normal.
For gas, you are responsible for filling up the tank.
Let me know if you have other questions!
Nae says
This is a super helpful question/response. Does the pocket mifi have a limit on data/streaming? Also for the phone rental, are you able to add minutes or time?
Sammi says
Hi Nae, the wi-fi hot spot has unlimited data and for the phone, you can add more credit. They will have the phone number of the cell phone and you can add more minutes at any supermarket. You just need to tell the cashier the phone company (most of the cell phones Adobe rents is with Kolbi but ask the agent to be sure) and the phone number. You can add as much credit as you like, but make sure you pay in Costa Rican colones as they don’t take card and it’ll be better with local currency.
Dale says
Sammi and Yeison, thank you for your blogs and all the useful information. We had a problem-free rental with Adobe at nearly the cheapest rate available ( yes, I calculated a dozen others with their various fees, charges and insurance combinations). All of the driving and direction tips were spot on and we found the GPS essential, at least for in and around San Jose. And except for a couple taxis all the local drivers were patient and courteous which surprised me.
yeison says
Hello Dale! Thank you for much for sharing your experience, please let us know if we can assist you in the future and thank you again for reading Mytanfeet.
Daniel Costa Santos says
Hello,
I was trying to book a car pick up at Puerto Viejo and drop off at SJO Airport, but I was still getting 70$ pick up charge…Wasn’t it for free?
Btw, do they have other vehicles available like Jimny? And how can I book it?
Thank you in advance
Daniel
Sammi says
Hi Daniel, there is a charge because of the different pick up and drop off locations. Adobe offers complimentary deliveries to nearby hotels, not different locations.
What are your rental dates? We can check to see if there are other cars available.
Caitlin Johnston says
Hi there Sammy!!
We have just reserved a car, we would like to add the wifi router to our booking please.
Thank you!
Love Caitlin Johnston
Sammi says
Hi Caitlin! Adobe will send you an updated confirmation soon with the Wi-Fi router and the 10 day deal for it. Thank you!
Sammi says
Hi guys, I sent you an email with a screenshot of the prices and the information about the other benefits (2 free drivers, road assistance and 0% deductible) as they are all automatically included, they don’t show in the confirmation because they’re already included. Just let us know if you would like the cell phone, cooler, surf racks or baby/booster seats.
Sean & Lisa Foran says
Thank you for all the great information on Costa Rica! We are going there at the end of July and I used your link to make a reservation. There was no discount applied so assuming we are going during a blackout period for discounts? The benefits you detail on the blog for Adobe rental cars sound great but none of them are listed in the reservation details or confirmation. Is there something you can provide to confirm that the Adobe reservations provide everything you suggest? Confirmation only details car reserved, dates, and estimated cost. Can you please help me confirm what is included with the Adobe? Thank you!
Ed says
Hi,
Couple of questions for my upcoming trip end of August. What is the weather condition in Gulf of Papagayo and San Jose?
Do you have any food and stops recommendations for my drive from SJO to Papagayo? Planning to drive the shortest route recommended by Google Maps.
Thanks,
Ed
Sammi says
Hi Ed, you can read this post about weather in Costa Rica here: Catarata Llanos de Cortes)
Ed says
Hi,
Great blogs! Have a few questions on car rental.
We’re planning to drive from SJO to Papagayo. How long is the drive? Is Google Maps accurate in terms of duration and distance? Do I need a 4×4 car or is a sedan good enough? Why is a Suzuki Jimny only fit 2 person not 4. There will be 3 adults total and three small carry-on luggages.
Do I really need the Extended Protection? If I don’t get that coverage, will they ask me to purchase it onsite? Read so many bad experiences on car rentals.
Thanks,
Ed
Sammi says
Hi Ed, the drive from San Jose to Gulf of Papagayo is about 4 hours without traffic. There have been times where it took us 6 hours though because traffic was horrible so plan for at least 4 hours and up to 6. You shouldn’t need a 4×4 to the Papagayo Gulf.
The Jimny does fit up to 4 but the back is very small and the trunk is very small as well so they say it’s for 2 people with luggage. If it’s 4 people, 4 people + luggage wouldn’t fit in the Jimny.
Extended Protection is completely optional, it is up to you and you can read this post on the different insurances Adobe offers to see what they offer: Costa Rica road conditions. They will always ask you if you would like it but Adobe isn’t pushy. If you say no, they’ll leave it at that since it is an optional insurance. Other car rental insurance companies are known for being super pushy or making it complicated so that if you don’t get the full insurance, your deposit is something ridiculous like $5000 or something like that.
Ed says
Sammi, thanks a lot for your response. Really appreciate it.
We’re going there end of August so will be reserving a car pretty soon through Adobe.
Can Adobe shuttle us to a hotel next to SJO on the return? What time should we return it by to use this shuttle service? We’re flying back early morning so will return in the afternoon the day prior to our flight.
BTW, what are our options and prices to get a data service on our phones? We will be there for 6 nights.
Is a phone included in the rental car? I’ve read a mention of this somewhere but didn’t see it in the reservation steps.
Thanks,
Ed
Sammi says
Hi Ed, Adobe doesn’t provide a shuttle to hotels. You can ask them when you drop off the car if they have a shuttle available but they don’t offer this service. But Adobe does offer free pick ups from nearby hotels so you guys can get that option instead and not have to go to their office to return the car. The hours of this pick up service is 830 AM – 430 PM and if you would like that, just write it in the comment section when you make the reservation (hotel name and time of pick up).
One of the benefits is to get a free local cell phone but this is not a smart phone, it can only make calls and texts and it has one hour of credit. If you would like this phone, write it in the comment section (under the Important please read first, step 2 section). If you want to get a sim card for your smart phone, you can get a pre-paid sim card at SJO Airport. You can read about them here: Costa Rica pre-paid sim cards
Ed says
Hi Sammi,
Thanks for your response. I just reserved a car.
For wifi rental, how many GB do we get?
Thanks,
Ed
Sammi says
Hi Ed, great! The wifi rental is unlimited data and has 6 mbps speed.
Caterina says
Hi I will travel in Costa Rica in August and I would like to rent a car in San Jose and leave it anywhere close to the Nicaragua’s border (possibly in Peñas Blancas) – I will proceed toward Nicaragua.
Is it possible?
Sammi says
Hi Caterina, you will need to check with the car rental company to see where their closest office is. With Adobe, they can pick it up at the border but there is an extra fee of $75 to have the car picked up at the border. What most people do is drop off the car in Liberia and then take the bus to the border.
Felipe Pereira Ravanini says
Hello again!
The phone that is included in the reservation has 3g so we can use Waze?
Do we need to say in the comments if we want to have the surf rack?
Thanks again!
Sammi says
Hi Felipe, the phone included is not a smartphone, it is a regular phone that can only make calls and texts (no data). If you want to have Internet, I recommend getting a pre-paid sim card or renting a Wi-Fi hot spot.
Please write in the comments if you want surf racks so we know to add them. Thank you!
Felipe Pereira Ravanini says
Hello! Thank you for the tips!
We are going to Costa Rica in July and was wondering if this car had surfboard racks available:
SsangYong Tivoli 4WD
From 13/07 to 21/07
Thank you!
Sammi says
Hi Felipe, surf racks aren’t available on the Tivoli, they are available on the Hyunda Tucson, Santa Fe, Creta, Korando, Bego, Montero Sport, Explorer and L200.
Jennifer says
Thanks much for the great information. We are trying to decide whether to hire a driver to get us from San Jose to the Arenal area and then rent a car once we get there, or drive ourselves from the airport to the Arenal area. How arduous is the drive from San Jose to the Arenal area?
Thanks!
Sammi says
Hi, you can do it either way if you don’t want to drive to Arenal. Just note that if you have different pick up and drop off locations, there will be a fee (how much it is depends on the distance of the offices). The drive from San Jose to Arenal is around 3.5 hours depending on traffic and it is not too bad. You can see more about this route in this post: driving San Jose to Arenal
Jennifer says
Great – thanks for the link to the other article!
Amy says
Hello, thank you for all the great information.
I am arriving in Costa Rica in a few weeks to see my daughter and we are planning on traveling to; Jaco Beach, Juan Castro Blanco National Park, San Jose, La Paz Waterfall Gardens, Heredia.
Can you advise what kind of car we will need for this. It is only the two of us. I did try to call the number you provided but it was in Spanish. My daughter does speak Spanish so once I hear back from you I can have her call if necessary. I need to know what to rent and how to do it with the discount.
Thank you!
Sammi says
Hi Amy! Adobe does have an English speaking line, you have to wait after the Spanish part and it will tell you to press 3. You can also read our post here about the roads in Costa Rica: Costa Rica road conditions. and the types of cars to rent: Cars to rent in Costa Rica
Christine says
Thank you for your excellent site, it has been very helpful in planning our vacation to Costa Rica. In reference to Adobe car rental, is it possible to have the vehicle waiting at San Jose airport when we land? I am just a little confused reading “airport location” and “shuttle to their office”. I would be willing to pay extra to have this service or have the vehicle dropped off at any other location that is in close proximity to the airport. We are traveling from San Jose to La Fortuna and are trying to save the time of traveling back and forth to their office that is in the opposite direction. Any advice would be greatly appreciated. Also, is there an option to fill out the paperwork and/or pay in advance? Thank you.
Sammi says
Hi Christine! For Adobe has two options for picking up the car. You can get it when you land at the airport but the car rental companies are not located inside the airport, Adobe’s office is about 1 mile away. So they will pick you up in at the airport when you land and take you to their office via complimentary shuttle. There you will pick up the car and finish the paperwork. If you choose this option, please enter your flight information so that Adobe can track it.
Another option is that you can get the car delivered to your hotel in San Jose for free. So if you are staying a night in San Jose, you can get the car delivered the next day (or the same day you land if you want). The hours of this service is 830 AM to 430 PM.
There isn’t an option to fill out the paperwork or pay in advance since they need to take copies of your license and passport but it usually doesn’t take very long, around 20 minutes or so.
Let me know if you have other questions!
yeison says
Hello Tracy,
The reason why you are getting that message is because the rates for May 2019 are not ready yet, I am going to contact Adobe and ask them to add them, we will email you when the rates are ready. The best way to make a secure booking is by using the online system Adobe rent a car have secure servers and all the information is encrypted.
The closest Adobe office from Puerto Jimenez is in Uvita and they can pick up the car at Puerto Jimenez, the extra charge for this pickup will be $50. Regarding your last question about getting the car in La Fortuna it will depend of your plan in Fortuna and what are you going to do, most of the tours in fortuna comes with transportaion and something that you can do in order to save some money is to get a shuttle from San Jose to Fortuna do all the tours first and get the car the day before or even the same morning you go to Samara, if your hotel is close to downtown fortuna you will have many restaurant options nearby.
JOhn C Olson says
Is there any way to rent an Adobe car if we are staying in Mal Pais?
Thanks
Sammi says
Hi John, unfortunately Adobe doesn’t have an office in Mal Pais. The closest office will be in Puntarenas across from the Gulf of Nicoya or in Tamarindo but to drop off the car in Mal Pais, there will be a fee of $200.
Andrew says
Do they require that the credit card have raised numbers?
Sammi says
Hi Andrew! No Adobe doesn’t require credit cards with raised numbers, they can take the cards with the flat ones.
yeison says
Hello Katrina!
Thank you for the nice comments about the blog :). Regarding your questions in the link you will find a series of videos for all the cars our partner have, you will be able to see exactly how big it is and how many cases you can put in.
Cars to rent in Costa Rica
Katrina K. says
Hello there! First – thank you for all your amazing tips regarding travel to Costa Rica! It has been so helpful to read! We are traveling there in late June and I am looking to book our car rental through your special rate. We are a family of 5 including 3 teenage children. I was trying to determine which SUV would be the best and the video mentioned links to videos showing each car to best determine which would best accommodate us. We will likely have 3 large suitcases and some carry-ons. If you have a suggestion or can point me to the video link of each care I’d be much appreciated. Thank you again!
MATTHEW GRANT WINSTEAD says
Hey there! We rented a SsangYong Korando 4WD, but it doesn’t specify if it’s automatic or manual like the others do. Do you know which it will be? Unfortunately, we can’t drive manual.
yeison says
Hello Matthew,
The Korando comes only with a manual trasmission, I just sent you an email with some options.
Stacey says
Hello! First of all, thank you for your wonderful blog! I have been reading so much of it, and it is super helpful in my planning. We will be visiting Costa Rica in late november with our 2 kids (6 and 8) and we will be renting a vehicule for our 10 day stay. Our itineray is still open to changes, but we are looking at a Arenal, Monteverde and beach plan. We are debating if we will go to Samara (Carrillo beach seems wonderful), or Uvita for the beach, do you have any pointers? Also, I think we will need a 4X4, because we love secluded little places, that always seem to be up a rough trail. 🙂
I am very much interested in your Adobe offer, I only have a few questions. We wil probably be staying in a Airbnb close to the SJO airport on the first and last night. Can Adobe deliver a car even on a private property? Or will we need to get to their offices? The traffic in early morning worries me a bit. The return will be simpler since we will be returning at the airport and using their shuttle to catch our flight.
Your insight will be much appreciated!
Have a great day,
Sammi says
Hi Stacey! For Airbnbs, Adobe can deliver them to the closest hotel to your place or you can pick it up at the San Jose Airport office. Since you’re staying close to the SJO Airport, there should be lots of hotels around and when you make the reservation, you can write in the comment section you would like the car delivered to the hotel closest to you and the time. The hours of the service is 830 AM to 430 PM. Thanks for reading the blog and glad it has been helpful!
Dianne says
Hi, thank you for all the helpful information here! We are staying at a hotel in located between Dominical and Uvita. Would Adobe deliver the car to our hotel, or what do you think we could do? Thank you for your help!
Sammi says
Hi Dianne! Yes Adobe can deliver the car to your hotel, they have an office in Uvita. In the comment section of the reservation, please write the name of your hotel and time you would like the car delivered to your hotel. The hours of this service is 830 AM to 430 PM. Let us know if you have any other questions!
Amy Williamson says
What if I don’t want to book ahead of time, we are not sure of our schedule?
Sammi says
Hi Amy, I would book as soon as you figure out your schedule. If you’re visiting during low season (August-November), its usually OK because there are cars available since its not as busy. But if you are visiting mid December – end of April, then you should definitely pre-book because that is our high season. Our peak season is Christmas, New Years and Holy Week and we recommend booking at least a couple months for your car because those get sold out quickly.
Clarisa says
Hi there! Glad that I found your website and found this deal! I will be having a trip to Costa Rica on this end of April. I was wondering if South American driving license would be accepted there? Also, is Adobe allowed a driver under 21 to rent a car? Thank you so much!!
Sammi says
Hi Clarisa, happy to see you here and glad the blog is helpful! Yes a South American license is accepted as long as you have been driving for more than 2 years. Unfortunately the minimum age is 23, but if someone in your group is 22 at least, we can check to see if Adobe can make an exception.
Juana says
Hi,
I want to rent Adobe but I’ll need the pick up from Samara or Nicoya, but they don’t have offices there. Any advice?
Sammi says
Hi Juana! In that case, Adobe will have to charge $110 for the pick up fee in Samara and they can pick up the car between the hours of 10 AM and 2 PM. If you are in Nicoya city, the pick up fee is $75 from the hours of 10 AM to 3 PM. If you decide to rent with Adobe, just select “other location” and write in the comment section that you would like the car picked up at your hotel in Samara or Nicoya and the time. Let us know if you have other questions!
Juana says
Thanks!
I’ll get it from Nicoya.
I’ll need to rent the car 3 times during two weeks (so I don’t pay for the car while I’m not using it). Should I just rent each individually?
Also, I need the car to go from Manuel Antonio to San Jose but they won’t allow pick-up and drop-off on the same day. Any advice?
I would love it if I can just call once and book everything getting all the great perks from my tan feet.
Sammi says
Hi Juana, the easiest way to book your car rentals is to call Adobe’s toll free number 18558611250 and ask for Luis, he is the Adobe representative that works with us. Tell him you’re a Mytanfeet reader and would like the discount and benefits and he’ll help you make the reservations.
Sammi says
Hi Caroline! Adobe doesn’t have an office in Tamarindo, their office is about 10 minutes from Tamarindo but for Mytanfeet readers, they can deliver your car to your hotel in Tamarindo for free. You can also get it picked up there and the hours of this service is from 830 AM to 430 PM. If you would like the delivery and pick up, just select “other location” in the reservation form, enter the name of your hotel and also include in the comment section of the reservation what time you would like the car delivered.
Caroline Alves says
Hi there. We are thinking of renting a car for our trip next week, just for the days we are in Tamarindo. We will be taking a shuttle in from Arenal and staying at Pueblo Colonial Villas.
Is the Adobe office walkable from Pueblo Colonial or will they deliver car there?
If so, how do I go about requesting that ?
Thank you for the information. Love your website.
Lillian says
We are planning a trip to CR in June. Would it be possible for Adobe to deliver a car to our hotel around the La Paz Waterfall? If so, how much more would it cost for that? Also, we plan on dropping off the car in La Fortuna/Arenal–would they pick up the car from us at our hotel or do we drop off the car ourselves at the office there? Thanks for your help!
Sammi says
Hi Lillan! Adobe can deliver the car to La Paz waterfall, it costs $70 for this delivery. You can also drop it off in La Fortuna and you can have them pick it up at your hotel or you can drop it off at their office. For the different pick up and drop off locations, there is another fee of $40 so a total of $110 if you would like the car delivered to La Paz and dropped off in La Fortuna. Please let us know if you have other questions!
Ellina says
Hello,
Thank you for all the info. I saw somewhere in the blog that April is a busy time and we will be traveling to Costa Rica in the beginning of April. We are kind of going back and forth on renting a car. Adobe sounds like the best option especially through your blog. We still wanted to take a few days in the country before deciding for sure whether to rent or not, so wonder how realistic is it that we would be able to get something without advanced reservation? We will be staying in Atenas and thought could take a taxi to the airport to pick up.
Also, our return flight is at 8 am. Will we have enough time to make the flight with earliest drop off at 4:45?
Thank you!
Sammi says
Hi Ellina, April is one of our busiest months and we highly highly recommend reserving a car beforehand because during this time of year, it will be extremely difficult to find a car and usually all that is left (if there are any) are the premium cars like a full size SUV or a pick up truck which are not cheap. You can rent in Atenas and Adobe can drop it off at your place, there will be a $20 drop off fee for Atenas since the closest office is in Grecia. For returning the car to their airport office, they start receiving cars at 4:45 AM and it’s only 1 mile from the airport so you will definitely make it in time for your flight.
I just checked for beginning of April and Adobe only has a few cars left: the Hyundai Creta, Hyundai i10 and Hyundai Accent so all the 4×4’s are already booked. But if you would like a 4×4, let us know and we can try to find one for you.
Please let me know if you have other questions!
Ellina says
Sammi,
Thank you so much for replying. I actually just now was able to reserve a Hyundi Tuscon from the Grecia location! I chose extended coverage. Do I understand correctly that the deductible will be waived since I reserved through your blog and the deposit will be $500? Thanks!
Sammi says
Hi Ellina, awesome! If you get extended coverage insurance, the deposit will be $500 and 0% deductible from the Liability Protection Insurance (up to $20,000 – normally 20%). We’ll be waiting for the address of your place in Atenas.
Kent says
Hi. This seems like a super convenient and straightforward way to rent a car. Problem is it says they don’t have any. Is it because I’m looking to far in the future (next January) if so, do you know how far in advance you can book?
Thanks!
yeison says
Hello Kent!
I called Adobe and they were updating all the rates for 2019, everything should be ready and up by now. Please let us know if you have any questions and thank you for reading Mytanfeet.com.
Take care!
Tracy Ware says
Hi
I am also trying to book for next year, april-may 2019, and just keep getting an error message both via your link and on the site direct.
I sent them an email but have not heard back
What is best to do to secure a booking?
We are also travelling airport -poas-arenal-samara-monteverde-man. Ant.-Uvita-puerto Jiminez
I can see they don’t have a return base at PJ so I could drive back to Quepos (just want to experience a flight back to SJO at the end), do you think they would collect from PJ and would this be costly?
Also, though I’d hate to lose the independence, would you recommend getting transfers as far as la Fortuna and then picking up the car there?
Coming for 3 weeks and would like a 4×4
Thank you so much for the blog and all the help it provides…it is making my dream trip actually within my reach!!
Kristine says
Hi!
Your blog is super helpful! We are leaving for Costa Rica this weekend and I have a question. If we rent through Adobe, is there an additional fee to be shuttled from the airport? They say it’s free but is it “free”. Would it be a wise decision to arrive in San Jose, Uber to their office and rent the car when we arrive?
Sammi says
Hi Kristine, Adobe has a complimentary shuttle from the airport to their airport office. It is 100% free, we know some companies say it’s “free” but they have an extra charge but Adobe does not. It is the same if you drop off the car at their airport office, you will drop off the car at their office and they will shuttle you to the airport for free.
Adriene says
Hi – looking at renting a car for 7 days, pick up/ drop off Liberia airport. The prices shown are without insurance. What kind of prices can we expect the insurance to cost?
Sammi says
Hi Adriene, if you click on the car you would like, it will take you to the next page to make the reservation and show all the options for insurance and extras. What you see on that page will be exactly what you pay for your reservation. There are 3 insurance options, one is mandatory (LDW), one you can decline if you have credit card insurance (car protection) and one is optional (full/extended) but you need to click on the car to see the total cost with insurances.
Adriene Codelia says
Okay, thanks.
Megan Snow says
Hello! my boyfriend and I are planning our first trip to Costa Rica this April. I have a couple questions, the first is regarding the necessity of a 4WD vehicle. As of now we plan to fly into San Jose, then leave from there to go to La Fortuna / Arenal. On the way we were planning to stop into La Paz. Once in Arenal we are planning to make a day trip to Rio Celeste area. From there we were hoping to drive to Manuel Anthonio (I know, not a short drive!) for 2 or 3 days. Will this itinerary require 4WD?
My second question – is it possible to pick up a car rental after hours? Our flight arrives at 8:00pm, and by the time we get our luggage and go through customs it will likely be after 9:00pm. From what I could tell, the rental office unfortunately closes at 7:00pm.
I really appreciate your help, your blog has been fantastic for assisting us in planning! 🙂
Sammi says
Hi Megan, you won’t need a 4×4. The route from San Jose to Arenal is all on paved roads. Arenal to Rio Celeste is on paved roads if you go through Tilaran/Canas/Interamericana highway and La Fortuna to Manuel Antonio are all on paved roads as well.
We have some posts with photos and videos of those routes:
driving San Jose to Arenal
Bijagua to Rio Celeste road conditions
For picking up the rental car, Adobe always waits for their clients no matter what time they fly in if you are selecting the airport pick up. The office itself closes at 7 PM but they will be open for picks up so an agent will be waiting for you outside the airport to take you to their complimentary shuttle. They will bring you to their airport office to finish paperwork and fill out the car.
Megan Snow says
Excellent! Thanks so much for your quick response!
Since there is only two of us and we will have very little luggage, we were thinking of renting something small like the hyundai accent (cheaper, better on gas, etc.) is there any issue renting a car this small/low to the ground? (compared to a sedan, for example)
Sammi says
Hi Megan, that car is great and it is a sedan. There is even a slightly smaller one, a compact car that is cheaper, the Hyundai i10 or Hyundai Gran i10. You can see what those cars look like in this post: Cars to rent in Costa Rica
Megan Snow says
Great! My credit card company (Scotia Bank) will provide coverage, and has provided me with a letter. The letter has the credit card company name, an outline of the insurance coverage, my name/address, and the first 6 digits of my credit card number (not the last four as indicated above). Will this be sufficient for us to opt out of the car protection?
Thanks!
Megan
Sammi says
Hi Megan! They do need the last 4 digits of your credit card number so if you can get them to add that, then the letter will work to decline the Car Protection Insurance.
yeison says
Hello Relin!
Thank you for reading our blog and leaving your comment.
Relin says
Hi guys,
We’re planning to pick up a rental after we return from Tortuguero. Will there be extra costs for having the car delivered at La Pavona? We don’t really want to bother walking around with luggage and such, looking for buses etc…
Also, what are the drop off costs when we return the car in San Jose?
Thanks for your answer!
Relin
Michelle says
My boyfriend and I are planning our first trip to Costa Rica and your blog has been SO helpful for planning our trip!! We will be going from Alajuela to La Fortuna/Arenal area to Manuel Antonio then back to SJO and are looking to rent a car. We are going to be arriving at the San Jose Airport at 7:40 pm (19:40). First question, looking at some of the comments I gather that we don’t need 4wd for these routes but would like to confirm this 🙂 Based on our schedule is it best for us to select “picking up from the airport” option? Our flight heading out of Costa Rica is at 8:00 am, what is the earliest that we can drop the car off and get to the airport with enough time? Thank you so so much!
Sammi says
Hi Michelle, the comments are correct, you won’t need a 4×4 or high car for these routes. For your 8 AM flight, the Adobe office starts receiving cars at around 4:50 AM so you can drop off the car around 5:30 AM and they will take you to the airport in their complimentary shuttle to get there 2 hours before your flight.
We wrote some posts on the road conditions you can read here: Costa Rica road conditions and driving San Jose to Arenal and vice versa
Kelly says
Hi, I just wanted to ask, I’m interested in renting one way from san jose airport to Tamarindo. Our hotel is the Occidental, could the car be returned there or where do i need to drop it off?
Thank You
yeison says
Hello Kelly!
Thank you for reading our blog and leaving your comment. You can definetely pick up the car at the San Jose airport and we can arrange the car to be picked up at the Occidental Tamarindo.
Adobe and all the other car rentals always charge an extra fee when you return the car in a different area, you can see this charge under “other charges”
Please let us know if you have more questions
Lio says
First of all, I want to say thank you for having this great blog! It really helps us in planning our month long trip to Costa Rica in April.
I had a questios regarding the car rentals. Adobe seems like a really good company and we’ll probably book our car through your widget. But I saw that the cars and even the same cars are divided in different groups eg. the same car: SsangYong Korando 4WD or similar/Group L and I also saw a SsangYong Korando 4WD or similar/Group B, where the group B was a cheaper option.
Can you explain what the different groups mean please? I would help us in deciding which car to rent.
Thanks a million!
Lio says
My mistake regarding the same car, I misread the SsangYong cars. The Group B was the Tivoli and the L group was the Korando. I still would like to know how the group classification works.
Thanks!
Sammi says
Hi Lio, this is because the Tivoli and Korando are different cars, the Tivoli is smaller than the Korando. They are both 4wd and fit up to 5 pax but the Korando is bigger and a nicer car when it comes to the inside and engine so it’s a bit more expensive than the Tivoli.
yeison says
Hello Jeroen,
Thank you for leaving your comment and reading our blog.
Regarding your first questions there is no need of a 4wd to go any of the places you mentioned you will be fine with a sedan or a 4×3 SUV lile the Hyundai Creta, you can click here to check the Road Conditions in Costa Rica.
You are right about mos SUV’s they don’t have a “cover” on the trunk, La Paz waterfalls have a secure parking lot and it is very safe.
Give a recommendation abou insurance it’s very hard because you never know when an incident can happen and we will feels very bad if we tell you to go just with liability and then you have an incident. What I can tell you is that in 2017 over 3000 Mytanfeet reders rented a car a a less than 1% had to use the insurance. If your credit card doesn’t provide you with Car Rental insurance like some popular USA credit cards I would recommend you to get the car protection at least, all Mytanfeet reader’s get 0% deductable on liaility (up to $20,000) so both insurances combined provide a good coverage.
You can read more about car rental insurance here.
Thank you again for reading Mytanfeet and have a nice week 🙂
Barbara says
Hi, thanks for all the great info!!
We will be at Bahia pez villas in July and we’re wondering if Adobe would deliver a car there. Also, we are going from there to AOL, and then to la fortuna. Could the car be returned in la fortuna or would it better for us to return it to the airport (sjo)?
Thank you!
yeison says
Hello Barbara,
I hope you had a nice weekend!
We don’t know any “Bahia pez villas” but I think you meant Villas Bahía Pez Vela in Ocotal Guanacaste if you are the answer is yes, we can deliver the car there at no extra cost.
I also don’t know where is AOL? my best guess will be Arenal Observatory Lodge maybe? You can return the car in La Fortuna or at the San Jose airport, but just be aware that when you return the car on a different location than the one you rented (for example pick up the car in Liberia and then return in San jose) there will be an extra fee included, you will be able to see the amoun under “other charges”.
Please let me know if you have any questions and thank you for reading Mytanfeet.com, have a nice week.
Jeroen says
Hi,
We are traveling to Costa Rica end of April/beginning of May with 2 adults and 2 kids (age 8 & 6). Route will be SJO – Sarapiqui – Arenal – Samara – Manuel Antonio – SJO. (any feedback welcome :-))
3 questions regarding rental car:
– Do we need 4WD? I guess not, but just checking?
– I like renting SUVs. however, I read that many/most have no trunk cover so the luggage is visible? Is this correct? In general we will go from hotel to hotel, but on the way from SJO to Sarapiqui I want to visit La Paz falls. Is it safe to park my car with the luggage not covered?
– Which insurance should I take? I am from Europe, so no credit card covering CDW. Liability protection is standard, is Car Protection enough or is Extended protection needed?
Thanks a lot in advance!!
yeison says
Hello Jess,
Thank you for leaving your comments and reading our blog!
Can you please email us the exact dates, pick up and drop off location, and type of car you are looking for?
Jess says
Do you work with any other rental companies? I am traveling to Costa Rica is less than a month, so supplies are limited within this short time frame.
Han Chen says
First of all, I want to thank you for having this amazing website. It is making our planning so much easier.
I do have a some questions about possible hidden costs. After using your widget and selecting our insurance/add-on preferences, I was surprised, and perhaps a bit skeptical, on the final price. The final price does not fully itemize each fee, so I am concerned there is an “Airport Fee”, “License Plate Fee”, “Environmental Fee”, etc. that is not listed. I know you stated that all expenses are included in the price, but I just wanted to check with you and others who have used this deal first, because the final price I am getting is MARKEDLY cheaper (>30%) compared to its competitors (alamo, vamos, wildrider).
Also, how does one obtain the cool stuff (cooler, cell phone, additional drivers – awesome promotion btw)? Do I need to send you another message once the reservation has completed, or do I need some kind of documentation when I arrive at the rental office?
Thanks for any clarification!!!
Pura Vida!
yeison says
Hello Chen,
I would like to confirm you that the Adobe don’t have any off the the extra fees you mentioned and we guarantee you that our rates are final. Most of the international companies like Alamo, National and all the ones you mentioned have this feee.
First of all the term “tax” is not correct this is actually an extra percentage that the car rental company needs to pay to the airport in order to have a kiosk inside the aiport and these car rental companies pass that percentage to their clients and they named it “Airport Tax”, Adobe decided to do not get a kiosk inside the airport because the extra cost don’t provide any real value to their clients, the Adobe agents wait for their clients at the arrival areal which is just 10 meters from where all these kiosk are and so far they haven’t got any problem and they don’t have to charge this extra fee (no a tax) to our readers.
The licence Plate fee is another extra fee that they add in order to make some extra money, they usually have extremly cheap rates like $10 or $15 a day cars in order to make it look attractive but then they charge you this other fees, same thing with all the other fees.
Adobe is 100% Costa Rican company and they have the second largest fleet in Costa Rica (Alamo, National and Enterprice are the biggest, they are own by the same company), and we decided to partner with them for many reasons, the most important ones is that their rates are final and they don’t have all this hidden cost or extra fees, their cars are very new right now they are changing the last 2016 models for 2018.
Please feel free to email at hello@mytanfeet and ask us as many questions, our goal is to provide the best infomation.
Thank you for leaving your comment and have a good night!
yeison says
Hello George thank you for leaving your question.
There is a $50 penalty or the equivalent of one day of rent for “No shows” (No show is when you make a reservation and you don’t pick up), All Mytanfeet readers have a very flexible cancelation policy so if by any chance you need to make changes or cancel your reservation please contact us and we will take care of the modifications or cancellations.
If your flight got cancel or delay, or there is something out of your control there will be no penalties.
George D says
Great info, thank you much. Have a question about car rental, what is the cancellation policy?
Zuzanna Knypinski says
Hi there! I’m looking to sent a 6 person car from April 7 through April 15, picking up at Liberia and dropping off at San Jose. Can you confirm that the quoted price includes the fee for a one way rental (a rental with a different drop off spot). Also, I’ve had issues in the past with automatic rentals. I requested an automatic, and was told only manuals were available when I got there. Does Adobe honor automatic reservations? Thanks so much! Finding your site immensely helpful overall. Keep it up!
Sammi says
Hi Zuzanna, when you make the reservation, you will see another extra charge and that is the different drop off/pick up fee (I believe it is around $40 for LIR to SJO). The price you see on your reservation is exactly what you pay with Adobe and they do honor automatic reservations (I can’t believe there are companies that don’t!). Please let me know if you have any other questions and I’m glad you find the site useful!
yeison says
Hello Karsten,
Thank you for your comments and here are your answers.
The price for the Wifi (hot spot) is $10 a day and it includes unlimited data and speeds up to 6MB down.
When people ask us if they should rent a car not we always ask them for their plans or itinerary, if what you are planning is just to go to your resort in La Fortuna or Manuel Antonio and stay there just relaxing, eating in the hotel and not exploring the area well, we always tell them to get shuttles, because you won’t need it but if you want to go to different locations stop whenever you want a car will be a better option.
Darla says
I have reserved a car for April through your link. My question is, do we pay when we pick up the car, drop off the car, or before we arrive? Thanks in advance!
Sammi says
Hi Darla, they will not charge your card until you pick up the car.
Abby says
Hello! We are planning to rent a car February 10th-February 17th. We are staying just south of Uvita. So should we use the car rental place in Uvita? And if so will they drive us to and from the San Jose air port? We are getting into San Jose around 1330 and leaving the following week around 1530.
Sammi says
Hi Abby, Adobe only has a complimentary shuttle to their airport office, not the other offices (Uvita to San Jose is like 3 hours too) so I recommend renting the car when you land in San Jose so you can have it right away to drive to your place in Uvita. You could rent it in Uvita but then you will need to figure out transportation from San Jose to Uvita and it will be a lot easier and more efficient to have a car.
Abby says
So do I put the San Jose airport as the pick up location?
Sammi says
Yes, SJO Airport and please put your flight information in the comment section of the reservation.
Andy says
I would like to book a car via your deal with adobe but I need a 4×4 and the only vehicle that is available for the dates (23rd february to 14 march) is a Hyundai Santa Fe 4WD automatic. I would prefer, because of cost and we are only 2 persons, a smaller car eg. Dahaitsu Bego Manual or similar. Can you help with that?
yeison says
Hello Andy!
I will be emailing you shortly 🙂
Sammi says
Hi Sam, the fee applies for different pick up and return locations, we don’t have a free drop off/pick up benefit. We do have the free delivery and pick up at nearby hotels. When you make your reservation, leave a note and we can check with upper management though.
yeison says
Hello Sam,
Our deal is free pick up and drop off at any hotels nearby any office, in this case you are returning the car in a different office. Adobe will need to send the car all the way to Liberia from San Jose this is the reason why they charge a fee.
Thank you for reading Mytanfeet and have a great day 🙂
Sam says
Hello Yeison,
I am trying to use the widget to make a car rental reservation, but I notice that they are adding 40 dollars for drop off/pick up. However, I thought that with your deal, the drop off/pick up is free? I am planning to pick up at Liberia airport and drop off at San Jose airport.
Thanks,
Sam
Dan Fotopoulos says
Hello Yeison
We are staying in Playa Hermosa,Guanacaste, and are being shuttled to and from our Villa and the Liberia airport. We are looking to rent two vehicles ( eight adults in our party )for the week and are wondering if Adobe can deliver two vehicles to our Villa or a designated pick up point in Playa Hermosa. It would be a shame if we would have to go back out to the airport to give our business to Adobe.
Thanks
Dan
Sammi says
Hi Dan, all Mytanfeet readers get free delivery and pick up to nearby hotels and they can bring the car to your villa in Playa Hermosa. Just put in the comment section when you make the reservation where your villa is (directions and GPS coordinates if possible if the villa is a vacation rental/airbnb) and what time you would like the car. The earliest they can deliver is at 8 AM and latest is 5 PM.
Relin says
Hi guys,
Have looked at your site so many times now and it’s been so helpful, but not fully, haha!
Which is why I have a couple of questions. We’re going to Costa Rica in September or October (Yes I know, rainy season, but hoping the weather gods will be nice to us ;)) and are currently researching car rental.
The first night we are planning to stay in or near San Jose, before we’re heading off to Tortuguero. One of the flights we can book arrives at around 7.30PM, meaning it’ll be dark. Now I’ve read not to drive in CR after dark, what would it be like driving to the hotel in or near San Jose? Would that be okay to do?
There’s also the option of taking a one way shuttle to Tortuguero, but can we pick up a rental car with Adobe in Guapiles? And if so, what would be the extra costs, as our drop off point will be different. And, how do we get from Tortuguero to Guapiles with public transport? Have tried to find that out, but it’s all a bit confusing with people saying on different sites to not walk around in Guapiles with your luggage as it’s not really safe there…
yeison says
Hello Relin,
The easiest and cheapest way is if you get an airport hotel that give you a free airport shuttle many hotels around the airport do that, then most of the companies in tortuguero they have their own transportation to the their hotels usually people get the 2 nights 3 days package with transportation. If you get the hotel transportation they will pick you up at your hotel in San Jose and take you all the Toruguero.
In the way back all teh companies stop at their restaurants to have lunch, in the case of our partner Adobe, they have an office at the Rio Blanco gas station and the only thing you will have to do is tell the bus driver that please stop you at the Rio Blanco Gas Station beacuse you have a car with Adobe, they do this every day and have had lots of readers taking their cars at this point.
When it comes to extra charges if you pick up the car at this office (you will see it as Guapiles /PN Tortuguero in teh Adobe system) and return the car in San Jose there will be no extra charges, the extra charges will apply if you return the car lets say in the Caribbean or all the way to Liberia.
You can check here available cars and rates
Vanessa says
Hello there,
I am glad I came across this site. I am finding lots of useful information for our Costa Rica trip next month! I am interested in renting a car as we are going to be going to different places, from Alajuela to La Fortuna then down to Manuel Antonio.
My first question, seeing that we will be driving from Alajuela to La Fortuna, should we get a 4×4 or is an SUV enough? We’d like to visit Arenal Volcano, Tabacon Hot Springs, La Fortuna Water Falls.
I am thinking from La Fortuna to Manuel Antonio, we could just drive a sedan. Can we switch cars? If a SUV is enough, we figure we will just rent that all throughout our trip
Lastly, how late is drop off? On our last night in Alajuela, we won’t be able to drop off car until 9:00PM and our flight the next day is at 9:00AM in SJO but we would like to be at the airport at least 1.5 hours early.
Thanks in advance!
Sammi says
Hi Vanessa! REpsonded to you via email 🙂
Sau says
Really appreciate your blog and tips! I will be arriving around 4pm at SJO, getting a rental car, spending the night at the Hampton Inn, before driving to La Fortuna the next morning (heard much horror stories about first time driving, after dark in Costa Rica!). My question is: should we get the car when we get there, or get the car in the morning right before leaving? To my surprise the cost is very close (difference of $2!). I like the idea of getting the car the night before, so I would just hit the road right after breakfast. What are your thoughts?
Sammi says
Hi Sau, I would get the car when you land if you want to drive to La Fortuna first thing in the morning. You will hit a lot of traffic in San Jose however as you’re landing right at rush hour. The earliest Adobe can deliver the car is at 8 AM so if that works for your schedule and you don’t want to drive in traffic, you can have Adobe deliver the car the next morning at 8. But if you want to leave super early before 8 AM, then I recommend getting the car when you land. I do highly recommend getting a pre-paid sim card and using the GPS app Waze to help you navigate the traffic of San Jose though, it will be super super helpful because that time of day is awful traffic!
Sau says
Thank you! Do you recommend that we get the Wifi router? Or is the pre-paid SIM card sufficient? Any concerns about maintaining GPS signal while driving?
Sammi says
Hi Sau! If you want to stay connected all the time, I would get the Wi-fi hot spot. It has unlimited data so you don’t need to worry about running out of credit and adding more like a pre-paid sim card (and with Mytanfeet readers you get a free local cell phone with 1 hour free calls and texts so you have a local number in case of emergency). Once you set up your GPS route on Waze or Google Maps (Waze is better though), it will keep working even if you lose signal for a little bit as long as you don’t turn it off. The hot spot works pretty well, it is with a company called Claro which is one of the biggest in CR.
Karsten says
I had a similar question, but nothing I say said how much the Wi-fi hot spot is. We won’t be there more than ten days which the deal says pay for the first ten days and then after that it’s free. Do you know what the cost would be for 9 days?
And we are only staying in two locations and trying to decide if we should rent a car or hire shuttles. there are 8 of us so we would need a van, if we rent.
we are staying in La Fortuna and Manuel Antonio, flying in and out of San Jose… what would you recommend?
Shawn says
When you are picking your car up at the airport in San Jose (yes I requested that and gave my flight information), do they meet you at the airport with the car and then you fill out paperwork and you are on your way or do you have to be picked up by someone and taken back to an office to fill out the paperwork?
Sammi says
Hi Shawn! Adobe will meet you at the airport and take you to their office via their complimentary shuttle to fill out the paperwork and pick up the car.
Jeff Lopez says
Back in the US after a joyous week in Costa Rica right before Christmas, I need to complement mytanfeet.com and Adobe for providing a hassle-free car rental experience for our trip. Our booking arrangements through your site and the execution in country were flawless. We arrived in San Jose at 2:00 a.m. and took a shuttle to our hotel. We asked Adobe to deliver our rental car to our hotel at a specific time the next morning. The Adobe representative was punctual, courteous, provided all the paperwork with no surprise costs, as well as the complimentary local cellphone, cooler and discounted GPS (thanks to mytanfeet.com). The car was exactly as represented and our return to the Adobe offices by the airport a week later was seamless. Although I have rented cars in Europe, South America, Africa, and Australia, I was concerned that my Costa Rica rental experience would be a frustrating bracket to our family vacation. No need to worry thanks to Adobe and mytanfeet.com! My highest recommendation to any who are considering renting from someone else in CR.
yeison says
Hello Jeff,
Thank you so much for your nice words, we work hard every day in order to provide the best possible service and work with the best companies. Please let us know if we can assist you in the future.
Amanda says
Hello! Thank you for this resource! We are staying at an Airbnb and they were going to set up our rental car but their cost was substantially higher. We just booked our rental: Confirmation# 534750 and had a few quick questions:
*We are staying near San Jose for our last night in CR as our flight the next day is at 6 am. Is Adobe able to pick up the van from our hotel the night before? We have a free shuttle service through our hotel and don’t want to try and deal with dropping it off at 4:45 (when they open) when our flight is at 6? If so is this something we tell them when we pick up the car?
*Also is adding a free driver done at pickup as well or how do we add one?
*I did not need to submit my cc info for this reservation, just want to make sure that it is reserved!
*We would also like the racks added to the van roof for surf boards. How do we arrange this?
Thank you so much for all your hard work in providing this blog!
Sammi says
Hi Amanda! I’m glad that blog has been helpful! Adobe Rent a Car is an excellent company and they treat our readers very good! 🙂 Here are the answers to your questions:
1. Adobe can pick up your car from your hotel the night before. The latest they can pick up a car is at 5 PM and they can pick up at hotels near their offices. I will email you to arrange this as you can write in the comment section that you want the pick up so we can get it all figured out before you arrive.
2. All free drivers are added automatically.
3. You will need to send Adobe your credit card details to back up the reservation. They will contact you a couple weeks before your reservation to collect this or you can email or call them at 18558611250. They won’t charge your card until you pick up the car, but they do need the details to back it up.
4. I will add surf racks to the reservation. 🙂
Please let us know if you have other questions!
Kim says
Can someone clarify the wording — it says two EXTRA drivers for free on the rental on this page, and when you say extra that to me implies that two MORE can be added beyond the first person…the EXTRA part is what I need clarification on…is it TWO drivers, or three allowed on the plan without additional fees? Thanks!
Sammi says
Hi Kim, yes your thinking is correct! It is two extra drivers so you have the primary driver and you can add two more people free of charge so three people total.
Maxine P says
Hello! First, thank you for this offer and for your helpful blog! My friend and I will be renting a car for a day to go from La Fortuna to Catarata del Toro. Do you recommend a 4×4 for the roads on that route or is a 4×2 okay? Thanks for your help!
Sammi says
Hi Maxine! You don’t really need a 4×4 for this route, the road is unpaved for a large part once you get out of the small towns but it is not so bad. I do remember a couple of hilly parts but nothing crazy. A sedan or compact car will be pretty uncomfortable though since it is bumpy, I do recommend getting something a bit higher like the Ssang Yang Tivoli 4wd or Hyundai Creta.
helen says
Hello
We are trying to reserve a hire car but when we do we get an error: Reserva Invalida! (1834.2900/1682.17)
Can you help us as we don’t know how to reserve the car as there is always an error
Sammi says
Hi Helen! I sent you an email but try to use a different browser or clear your cookies, sometimes when you have several Adobe pages open it runs into an error.
Sophie says
Hello Guys,
I just wanted to say thank you for this great discount I used it and I fascinated with attention received from Adobe. Excellent company and your discount just made it better.
Looking forward to used it again!
yeison says
Hi Sophie, Thank you for the nice words and please let us know if can help you in the future. Happy Holidays 🙂
Barbara Zatto says
Hi! I love what you guys are doing to help us newbies in Costa Rica! I have tries several times to book a car for 12/31-1/5, (or possibly longer and I only see no cars available. when I change the dates I see the same message. What is the best way to get the car reserved? Also, I am traveling to St. Michaels and am trying to figure out if I should rent a car out there or at the airport. Any advice, or do you know if there is a car rental agency/office in that area? Also is there an additional charge for dropping off at a different location?
Many thanks in advance.
Barb
Sammi says
Hi Barbara, those dates are our busiest times of the year and cars have already been booked up for awhile for then so unfortunately Adobe doesn’t have any cars left for those dates. You can call them to check if there are any last minute cancellations at 18558611250
David Beck says
sorry to be dumb but when I click on the rent car now link it keeps saying “fill out form below” but I can’t find the form…
Sammi says
Hi David! No worries, you may need to clear your cookies or try a different browser. It should be working but please let me know if you still keep having issues.
Angela Kiese says
Just booked reservation 5****9
We would like:
Two FREE drivers
FREE cell phone with 1 hour of credit for local calls and texts
FREE booster seat
•FREE shuttle pick up & drop off to the airport from their office or vice versa
•FREE cooler if available
•$1000 deposit instead of the $1500 deposit
yeison says
Hi Angela, we will be more than happy to add all the extra benefits to your reservation please let us know if you have any questions.
Sammi says
Hi Amy! Select SJO Airport and make sure to include your flight number in the comments so Adobe can track your flight and knows when to pick you up. You can do either option however depending on when your flight gets in in San Jose, it might be better to get the car directly when you land because you will need to figure out how to get to La Fortuna. Depending on what time you arrive, a private shuttle is expensive (around $220), shared shuttles only go in the morning and afternoon and the last bus is in the afternoon. Then if you are returning the car in San Jose, there is a fee for different drop off and pick up locations. The car drop off option isn’t really time consuming, it will be the same as if you were picking it up at the office. You need to do all the paperwork at the hotel, do the car inspection and sign everything.
People who choose to get the car delivered to their hotel usually don’t want to drive because their flight is late at night so they prefer to get a taxi or shuttle to their hotel, rest and then get the car when they’re fresh the next day for their adventure.
Amy says
When booking our car rental through your widget, if we want to rent a car at SJO (and take the Adobe airport shuttle), do I select “Adobe Rent-a-Car Office” or “At the Airport” for my pick-up option?
We are debating whether to rent the car at SJO when we arrive or wait and have the car delivered to our hotel the next morning at Hotel Kokoro in La Fortuna. Is the car drop-off option time consuming? Will we complete all of the paperwork at our hotel when the car is dropped off? Is there any advantage to one option over the other?
Thanks for your help!
yeison says
Hello again Amy,
No there is no such thing as Airport tax one of the reasons why we partner with Adobe is that they don’t have hidden fees or extra charges what you see in the reservation is final.
Thank you for reading our blog 🙂
Amy Smith says
Is there an extra fee if we pick up the car from the airport? I have heard that sometimes there is an “airport tax” of sorts that some rental companies charge.
Amy Smith says
I am looking to rent a car from Dec. 19-25th. If we are staying at a hostel in San Jose, are they able to drop it off there? Or do we need to pick it up?
yeison says
Hello Amy!
One of the benefits all Mytanfeet reader’s have is car free delivery and car pick up. We will be able to deliver the car at any hotel in the San jose area at no extra cost.
Sean says
we are travelling to Costa Rica in February/March and are considering renting a car. We will be staying at Occidental Papagayo for the beginning and end of our trip with a stay in Arenal in the middle. Will Adobe drop off my rental car ay Occidental Papayago and pick it up there for me without an extra fee?
Sammi says
Hi Sean! Yes Adobe can deliver and pick up your rental car off at Occidental Papagayo free of charge, Mytanfeet readers receive free delivery/pick up. Please let me know if you have other questions!
yeison says
Hi Schwartz,
Can you please contact us the type of car and dates, we will be more than happy to assist you with your reservation and add all our benefits and special rate. I already reported the error to Adobe IT department and they told us that everything should be working by now.
A Schwartz says
hi again,
sorry for the confusion, i reserved under my wife’s name #5xxx4 and that is probably why it would not let me reserve with the same email again…..i would like to : A. request the Mytanfeet extra exclusive benefits: FREE drivers FREE cell phone with 1 hour of credit for local calls and texts 2FREE baby seat and booster seat FREE drop off/pick up FREE cooler and$1000 deposit. B. modify my reservation to add pick up location in either LIB or Playa Hermosa and to change drop off location. also correct wrong phone number.
as an alternative wanted to check if i could get a sedan for LIB pick up for 4 days 12/31 – 1/4 for playa hermosa stay then switching to a 4×4 the rest of the way.4-13 ending in SJ. but was affraid to cancel my res. since it seems 4X4 cars are sold out!
thanks in advance
yeison says
Hello Schwartz,
We will add the benefits to to your wife reservation, I will be emailing you shortly.
Thank you!
A Schwartz says
hi, thanks for the great blog! tried booking your offer with widget but keep getting errors like – Reserva Invalida! (0.0000/349.28) – or Error al generar reservacion: InsertaReservacion[7]Procedure or function ‘InsertaReserva’ expects parameter ‘@Category’, which was not supplied.
pls help!
Sim says
Hello there, could you add the following to my reservation #5XXX28?
Two FREE drivers
FREE cell phone with 1 hour of credit for local calls and texts
FREE shuttle pick up & drop off to the airport from their office
FREE cooler if available
$1000 deposit instead of the $1500 deposit.
Thanks a lot,
Sim
yeison says
Helo Mr.Sim,
We already added all Mytanfeet benefits to your reservation, please let us know if you have any questions and thank you for reading Mytanfeet.com
Ginette Pele says
Please help. I am trying to rent a vehicle from Liberia airport (for 5 adult passengers) from Dec. 20th – 28th. We are heading to the Nosara/Samara area and have been told that a 4X4 is recommended. We do NOT want to rent a truck but rather a sport utility vehicle. When I search the Adobe booking site (through your My Tan Feet website) all vehicles listed are for four people only. We would very much like to rent with Adobe and need assistance in finding a suitable vehicle.
yeison says
Hello Ginnette,
Thank you for leaving your comment 🙂
We will be more than happy to help you get your car, I will be emailing you some options in a few minutes.
Also, just for you to know Adobe all the SUV’s that Adobe has are for 5 passengers, in thecar picture they recommend the car for 4 passenger when the actual capacity of the car is 5. The reason why they do this is because in the past when they had the capacity for 5 in the pictures, some “very large” people were complaining that they were advertising a SUV for 5 passenger and they couldn’t fit inside the car, so now in order to avoid missunderstandings they decide to recommend the car for 4 people instead of 5.
Here is a video of one of the cars they advertise for 4 people but the car is for 5. https://www.youtube.com/watch?v=3g70q0roZLY
I will be emailing you shortly
Tiffany says
Hi there,
I noticed car prices for somewhat similar cars varies greatly for the 9 day price rental (ranging from as cheap as $ 22 up to $300). Can I ask why such a BIG discrepancy in pricing for similar vehicles?
Renting from 12/5/17 to 12/13/17 for 4 people
yeison says
Hello Tiffany!
Thank you for leaving your comment and for reading our blog. What you are looking right now are special rates that Adobe has at this moment for example they have a with Mytanfeet giving the Hyundai Creta 4×2 Automatic for 8 days at $26.61 for rental then after you add the mandatory insurance the final rate for 8 days is $178.61, which is an awesome price for this type of car, we are doing similar promos with diferent cars.
This promo will end tomorrow at 9AM Costa Rica time (GTM-6) and we will be back to have our normal 10% to 20% off on all the cars compared with Adobe. Please let us know if you have any questions and thank you again for reading our blog.
yeison says
Absolutely, please contact us and we will be more than happy to do any changes you need. Thank you for the nice comments 🙂
Fraz Mahmood says
Hi There,
Great site – thanks for all the information!! I made a mistake with my reservation, would you be able to help rectify it?
Thanks,
Fraz
yeison says
Hi George,
We will be more than happy to add all the extra benefits the only thing we need to know is the name of the hotel at Playas del Coco, we can send an agent to pick up the car at no extra cost.
Please let us know if you have any questions and thank you for reading Mytanfeet.com
George Kress says
Hi mytanfeet. I just made a reservation #531952. I would you to take advantage of the following free offers:
Two FREE drivers
FREE cell phone with 1 hour of credit for local calls and texts
FREE shuttle pick up & drop off to the airport from their office or vice versa
FREE drop off/pick up to and from nearby hotels.. (does this offer include a drop off on Jan 29th to a hotel in Playa Del Coco after the rental is dropped off?)
FREE cooler if available
$1000 deposit instead of the $1500 deposit.
Thanks..George
Amy says
Hey!
I just reserved a car through your discount widget and left my additional requirements in the comment box. Wasn’t sure if you needed me to comment in that box or this one? Looking forward to your email!
yeison says
Hi Amy, Thank you for reading our blog! We saw your message in the comment box and we already replied you and set up everything with Adobe. Please let us know if you have any questions 🙂
Jonathan Krause says
Hello My Tan Feet!
I just made a reservation for a Hyundai Tucson from November 19 to November 25th.
I would like to add on the free cell phone and the free cooler (if available!) to my reservation.
Just to be clear, even though I selected “Airport pick up”, what will happen is that a shuttle will pick me up and take me to the car rental place?
Thanks!
Sammi says
Hi Jonathan, we have made sure to add the free cell phone and cooler to your reservation. The Adobe agent will be waiting for you after you exit the airport, he will be wearing a blue shirt holding a sign with your name on it. Thank you for reading Mytanfeet and please let us know if you have any other questions!
Cee says
Hi you two! First of all, I wanna say I’m so glad I found your blog. It’s been very helpful with planning my trip to Costa Rica next month, so thank you for that. 🙂
Question: After the tour group I plan on exploring on my own for a few days, coming from Manuel Antonio to Rio Celeste to La Fortuna then back to San Jose on my last day. How are the roads out there? Is a 4×4 necessary? Any tips on which routes to avoid or take?
yeison says
Hi Cee!
Thank you for the nice words and for reading our blog, we work hard everyday to bring the information and deals to our readers everyday 🙂
Regarding your question all the main roads are in good conditions and you can perfectly go with a 4×2, the only section where you have to be a little bit careful is the section Bijagua to Rio Celeste (Volcan tenorio National Park. I highly recommend you to use WAZE they will tell you live if there are any problems on the roads and traffic conditions.
Adobe has a Hyundai Creta that will work or right now we have an extra discount with the Hyundai Tucson.
Please let us know if you have more questions and thank you again for reading our blog!
Cee says
I went ahead and reserved the Hyundai Creta.
Thanks again for all of the info and for taking the time to respond!! 🙂
Brian Cortez says
I tried making a login through the site but it’s not showing the discount anymore but it would not let me proceed with out making an account.
I wanted the MT small SUV for 4 ppl.
For Oct. 29th (9am) – Nov. 4th (630 am)
Can you assist please?
yeison says
Hi Brian, I just sent you an email 🙂
Mo says
HI, I’m staying the el mangroove autograph collection hotel on Nov 12th, will Adobe drop off a car for us there or at a near by air bnb? We may decide to do your one day tour in Nicaragua on the 13th do we obviously wouldn’t need it that day and would possibly want it on the 14th.
yeison says
Hi Mo,
First of all we would like to thank you for reading our blog 🙂 Regarding your question Adobe can only deliver cars at Hotels or if condo complex, so if by any chance your airbnb is on a condo complex we will be more than happy to arrange the delivery. Please let us know if you have more questions
yeison says
Hello Jay!
First of all, we would like to thank you for reading our blog 🙂
If you would like to we can check to see what would be the deal we can get your group for 2 cars.
Jay says
Hey there. Wonderful website thanks for all the info! I am traveling with a group of 10 and carryon sized luggage. Do you think we will have enough seats if we rent the H1 van?
Thanks so much!
Jay
yeison says
Hi Susan!
Thank you for reading our blog :). Adobe can install racks in some sedans like the Hyundai Grand i10 if the reservation is made at least one week before arrival. The i10 is a good option if you are looking for a sedan but surf racks are not available for sedans.
Susan says
Thanks for all of the great information! Super helpful as we plan our trip. We are flying into Liberia, traveling to La Fortuna and then will spend a week exploring the beaches around Tamarindo in February. Based on the info that you have provided, we don’t need a 4×4 for the areas that we are visiting. I noticed that Adobe provides free surfboard racks for their rentals. Can you tell me if they will attach a surfboard rack to one of their compact cars or do we have to rent a 4×4? Our preference would be to rent a compact with a rack from Adobe.
yeison says
Hello Cole!
I hope you are doing great 🙂
Regarding your questions with Adobe rent a car it usually takes from 24 to 72 hours for the money to be released, over 3000 Mytanfeet readers have rented a car with Adobe and none have had a problem returning the deposit, we actually use Adobe a lot and I usually see the money back in 24 hours.
We have heard people saying things about other companies, but I think that the reason why they had problems is because they used a Debit card instead of credit, so I will not recommend you at all to use a debit card, use credit.
Cole says
Hi Yeison,
I have been going around and around on whether or not to get a rental for our week on CR (Dec 14-23). I received a quote from Budget and would like to book it but have a few questions.
1. Have you every had or heard of anyone having issues getting the $1000 deposit back? I have read horror stories online about the miscellaneous problems people have had with other companies regarding hidden deposits that never get released?
2. Is there and age restrication or fee? My girlfriend will be 23 at the time and I will be 22 (One week from 23…).
Thanks!
Justin Godoy says
Hello,
We are arriving on Thursday and leaving Sunday for a short birthday weekend… Did I do this form correctly for a quote?
Thanks!
yeison says
Hi Justin!
I just sent you and email 🙂
Andy Roy says
Hello – thank you for the great information! We’re trying to reserve a vehicle to be picked up / dropped off at the airport but our airline does not appear in your drop down list (Sun Country airlines out of Minneapolis / St Paul Minnesota). Should we just pick another airline?
Also, would love the cooler if available. Thank you!
yeison says
Hello Andy!
Just put your airline and flight number in the comments box 🙂
Jason says
Just fyi, we set up a rental via the link. Just over 24 hours in advance, thru the Grecia location. They called us well in advance and said we could call a cab and they’d reimburse, but we were just up the road and Uber was easier and only $2. 3 day rental, saved over 10% vs direct thru adobe site.
We added the 2nd driver at the counter, and got the gps. Thanks MTF.
yeison says
Hi, Jason, great to hear that everything went well 🙂 Adobe is a great company, please let us know if you have any questions and thank you for reading Mytanfeet!
Kristina says
Thanks for the information above. I have a question in terms of safety when renting a car. I am a female in her late 20’s and have planned to solo travel for four nights prior to meeting up with a tour group. I am planning on flying into SJO, renting a car and driving to Cloudbridge for a few nights. Then on my way back to SJO to meet the tour group, I am stopping in San Gerardo de Dota for one night at an Airbnb. In doing my research it seems like it’s mostly a straight shot on main roads to get to the destination and maybe a few back roads at the end (but not more than 30 min of backroads). I would only be driving during the day. I was very excited until my family started telling me it was not safe…. that if I got a flat tire I would be in trouble being a single female, that i should not stop to use the restroom etc. They suggested I hire someone to take me there and back. However I need a car in both Cloudbridge and San Gerardo de Dota just to get to the supermarkets, little restaurants, etc. so that is not really an option. It seems that a “private driver” or “chauffer” would be out of my price range (I was seeing $200 a day on some reviews). Is driving alone as unsafe as they are claiming it to be? Are you familiar with that specific drive? What would you suggest?
Sammi says
Hi Kristina, I understand that there may be the stereotype that Costa Rica or Latin America is not safe but actually, Costa Rica is a very safe country and thousands of tourists drive every day, many of them by themselves as well. Your route goes through a main road and you’ll be passing by a large town and some small towns and that area is actually not super touristic. Locals are generally super friendly and are willing to help tourists if they get lost, etc. and I would say even more so towards women. The only thing I do warn though is leaving your belongings unattended since theft is the main crime and unfortunately, many thieves target rental cars. But you don’t have a super long route and it is extremely useful to have a car in that area since it’ll be hard to get around without one. I have driven by myself quite a few times and haven’t had any problems so just use common sense and know that locals are actually very friendly and willing to help tourists out so it may seem weird that more than one local may try to help you if you do run into any problem, but that is just how they are. I do recommend getting a pre-paid sim card in SJO Airport so that you can have data and have a local phone number in case of emergencies or if you rent with Adobe using our promo, you get a free local cell phone with minutes and texts.
Kristina says
Thank you so much, Sammi! This is extremely helpful. I will definitely utilize those tips.
Sammi says
You’re welcome!
yeison says
Hello Matus,
Thank you for reading our blog 🙂
Regarding your questions I do not recommend you to use a debit card we have had cases where it takes more than 21 days, and it is not Adobe’s fault, when you use a debit card it is a cash transaction and unfortunately in the Costa Rica banking system sending back a cash transaction takes way longer and we don’t want you to wait that long for your money. In the other hand when you use your credit card it takes from 1 to 3 business for the money to be release in your credit card.
Now Adobe can only deliver cars at Hotels in San Jose not in specific location, in your case there are many options close by the train station like the Sleep Inn Hotel. What you can do is to set up the pick up location one of these hotels and calculate the time of your arrival.
Jamison Maciag says
Thank you for all this awesome rental car info, your blog is great! I just have a couple of questions. I booked last night to pick up from San Jose and then drop off in Liberia at the end of our trip. I selected the pickup from airport option when I was booking and the airline drop down menu didn’t have any options. I was still able to enter my Delta flight number without specifying the airline and the number was listed as my pickup location in my confirmation email. Is this normal? With that being said, are the shuttle services at both airports easy to use and how do they work?
My other question was that they never requested my credit card info during the reservation. Do they actually wait to collect the info at the counter or will they contact me beforehand?
Thank you!
Jamison
yeison says
Hello Jamison,
I hope you are doing great! We received your reservation and everything looks perfect, Adobe always contact their clients to verify or ask for all their travel information just to make sure everything is ready when you arrive. After I answer this comment I am going to email you asking you for the rent of your flight information, Adobe usually ask all that information 2 weeks before arrival.
Please let me know if you have any questions and thank you for reading Mytanfeet.com
Matus Kotora says
Hi,
I would like to know whether I can pick the car up at Terminal Atlántico Norte in San Jose, right after I get there by bus. I also asked in Puerto Viejo Adobe office if they accept debit cards and they told me that instead of charging 500 to a credit card, it would be 1000 USD to a debit card. They told me it would take at least 21 days to refund the deposit, is that correct? How can I provide them my card information, can I give them my card at their office(more convenient for me) or do they only call me to ask for it?
Doug - San Antonio, TX says
Our Flight doesn’t get in until 1940 and it would appear the latest we can pick up the car is 1900. What would you suggest, or can we make arrangements to pick up the car around 2030 or 2100, after clearing customs and getting luggage?
yeison says
Hi Doug,
Once you provide the flight number Adobe rent a car will track your flight so in case of any delay, changes or cancellations we will be on top of it and we will hold the car until you arrive. Now regarding arriving times Adobe will stay as long as you need it we have had readers that arrive at 12 AM and they walk out of the airport by 1AM and Adobe is there, they dont close the office until the last passenger shows up or they confirmed that the flight its been cancelled or reschedule.
You can also email us at any time we always try to answer all emails and questions right away.
Please let us know if you have any questions and thank you for reding Mytanfeet 🙂
Doug says
Yeison, I just made the reservation and forgot to add in the comments section that we would like the free cell phone. Can you add that in? Thanks! -Doug
yeison says
Hi Doug,
Thank you for reqding our blog! I just sent you an email 🙂
Clifton Morgan says
Hi! Just booked for November 11-20. What a great website you have. Very imformative. Would love to add the free cell phone and cooler to my reservation.
Thanks,
Cliff Morgan
yeison says
Thank you Mr. Morgan! I just sent an email to add the freebies please let us know if you have any questions and thank you for reading Mytanfeet.
Emma Logie says
Hiya! We’re still freaking out about car hire! We have 17 nights from Nov 4th (9 weeks!) and nothing booked yet apart from the first night in a B&B close to the airport to chill out before we explore.
We have a rough plan of where to go:
Whale watching location (Ballena Marine National Park, South Pacific coast?) – 2/3 nights
Stop off at Manuel Antonio for 1 night
Travel North to the Monteverde Cloud forest, Santa Elena – 2/3 nights
Travel to La Fortuna, Arenal Volcano – 2/3 nights
Travel to Tortuguero National Park – 2/3 nights
Travel to Limon – 3/4 nights
Travel to San Jose airport to fly home
Do you recommend car hire or do you think we can do something like the above plan via buses? We’re on a budget but would love to drive.
Many thanks in advance!
Sammi says
Hi Emma!
I would personally rent a car as buses will take way too long and you’ll need to take private transport for a couple of the places (Costa ballena and to the dock at Tortuguero) since there aren’t shared shuttles there. It’ll be way more comfortable to rent a car and beginning of November still has really good rates since it’s still low season. For your itinerary since you’re going to so many places, a car would be the best and most efficient way to go since you’re not wasting time waiting around for buses and trying to figure out schedules (there aren’t direct buses to any of your routes) and it’ll end up being more expensive hiring private and shared shuttles.
Gordon says
Are these unlimited km rentals?
Sammi says
Yes, it is unlimited km.
Gordon says
Thanks!
Just booked! Is it necessary to call and provide my credit card if I clicked “reserve”?
yeison says
Hello Gordon,
Yes that would be the best think to do otherwise Adobe will try to contact you
Evan Yan says
Hi I just booked and would love that free cooler if available! Thanks
yeison says
Hello Evan!
I just sent an email to Adobe requesting the cooler, please let us know if you have any questions and thank you for reading Mytanfeet
jt says
If i waive the CDW since I can get it on my credit card, will I have to make a larger deposit.
yeison says
Hello JT!
First of all we would like to thank you for reading our blog, regarding your question the deposit will be the same $1000 even if you declined the CDW. Please let us know if you have any questions.
jt says
Awesome! Thank you for such detailed information about the insurance. It has been so confusing. I will be booking soon 🙂
yeison says
Hello Amy! Thank you for the nice words and for reading our blog. Regarding your question there no rent a car here in Costa Rica that rents a 4×4 for 8 PAX, the biggest ones are up to 7 pax and when you have 7 people in the car the luggage area gets very small.
You can easily find a minivan like the Hyundai H1 that fits 9 passengers plus luggage or get 2 4×4 SUVs.
Amy Kent says
Thanks. We have six people for sure. I think we’d prefer the 4×4. Does Adobe let you rent a car in Peurto Veijo and drop off in San Jose or vice verse? Do they have their larger vehicles available in smaller areas?
yeison says
Hello Amy,
The biggest 4×4’s come with 7 seats, but the last 2 seats are in the “truck” area so if you use both the space for luggage will be way smaller, for 6 adults we don’t recommend to get a 7 passengers SUV because the luggage space get smaller and the 6th person will have to travel with a check in bag next to him and for long trips it will not be comfortable, we recommend this kind of cars when there are no luggage or 5 adults with luggage.
In situations like this you can use a minivan, in Costa Rica most of the travel companies use a Hyundai H1 for their tours, they can hold up to 9 adults with luggage and for 6 adults it will be plenty of space, Adobe has this kind of vans available and you can rent them in Puerto Viejo and return them in San Jose (they is a extra fee to deliver the car at a different office and you make the reservation you can see it under “other charges”).
Please let us know if you have any questions 🙂
Amy Kent says
Thanks for your blog it is awesome! I was wondering if Adobe has any 8 passenger 4×4 rentals? I have seen some on other sites, but wanted to go through your site. If they don’t can you recommend another good company?
Thanks
Frank LaForge says
Hello!
I just booked through Adobe using the link on this page, and I was wondering how I can receive the free cell phone and free cooler. Do I need to give you my reservation number in the comment section here?
Thanks a lot for everything, your blog is very helpful.
yeison says
Hello Mr.LaForge
First of all thank you for reading our blog! I already found your reservation and I already sent an email making sure you get the phone and cooler. Please let us know if you have any questions
Frank LaForge says
Thank you so much!!
Draxz1289 says
Hello,
How to get the free cellphone? Is it after the reservation? Also, by free cell phone you mean SIM card right
yeison says
HI! In order to get the free cell phone rental you have a to add a simple comment in the reservation something like “I want the cell phone” you can request the phone while you are doing the reservation or after (by emailing us), you will get a regular cell phone not a smart phone with a prepaid sim card inside with 1 hours of credit you can put more credit in the phone at any supermarket or cell phone store, by the end of the reservation you will have to return the phone.
Please let us know if you have any questions and thank you for reading Mytanfeet
Sara says
Hello, we are planning to rent a car through Adobe for 6 days, but we are debating to get the GPS or portable wifi. We will be traveling from Liberia to Bijagua, Monteverde, and Playa Potrero. Do you have any experience with how well the portable wifi works in those areas? Can we add on the portable wifi the day we get the car or do we have to have it reserved ahead of time?
Also, will Adobe pick up the car directly from our hotel on Playa Potrero free of charge when the car needs to be turned in?
Thank you for your help!
yeison says
Hi Sara,
Thank you for reading our blog! Regarding your question I would recommend you to get the GPS instead of the portable WiFi, the reason why is because recently the main internet provider in Costa Rica limited the amount of data you can download and speed, we used to have unlimited data. However the best option will be to have an international data plan, Samantha has a US plan with T-mobile and she gets unlimited data in Costa Rica and in this way you can use apps like WAZE that works better than the regular GPS’s.
So to make it simple if you have to choose between GPS or WiFi I will go by the GPS but if your provider in your country has an international data plan that is cheaper than renting a GPS it will work better than regular GPS.
There is another option and do what all the locals do (and I do to), you can bring a unlocked smart phone from your country with Google Maps and WAZE apps pre-install then go one of the many stores that sell SIM cards and put like $10 to use on data, when I use google maps or waze to drive I usually spend like $1 a day on data but I will recommend you to check everyday how much money you have left, you can recharge the sim card on almost every single supermarket in the country and if you choose the brand Kolbi you can check by sending a text message to the the number 8888 and message “consumo”.
You can read all about sim cards in Costa Rica here
Please let us know if you have any questions. Have a nice day and thank you again for reading our blog.
Aaron says
Hi Sammi, I have a question about this as well. We are planning to stay at Aloft, west of San Jose and south of Alajuela. Do you know if free car delivery will be provided to this location? TIA!
yeison says
Hello Aaron, I hope you are doing great!
Yes we will have no problem delivering the car at the Aloft Hotel, at not extra cost. The delivery time starts at 8:30 AM in that area. Please let us know if you have any questions
yeison says
Hello Lars, we talked to Adobe this morning and they had an issue with their internet providers and they went off line for almost an hour, everything should be back by now. Thank you for reading Mytanfeet
Lars says
Hi,
We were trying to rent a car, but it seems the fill out form is not working. Do you know how I can rent a car via your discount site?
Quynh Tran says
Hi, I want to rent a car for one or two days to drive from Papayago to La Fortuna. Can Adobe really deliver the car to my hotel (Secrets Papayago) at the specified time or do I need to go pick it up at their office? Thanks!
yeison says
Hi! Adobe will deliver the car at no cost at the Secrets, and then they can pick the car at any hotel in La Fortuna. Please let us know if you have any questions and thank you for reading Mytanfeet
Shawna Little says
Hey. The widget/link for the car rental appears to be down. I’ve booked through the link before. Returned to make another booking and it is not working now. Tried on both Chrome and Internet Explorer in case it was the browser. There is an error message saying it is timing out loading…the rest of the page loads fine so I am thinking it is the car rental site that is having issues. Just letting you know in case there is a way you can fix it.
yeison says
Hello Shawna,
I apologize for the inconvenience I just contact Adobe and they told me that are doing some updates on their system I will be emailing you shortly.
Aerance T says
Hi, we have a party of 9 arrive at SJO in late September but will be staying around the Puerto Viejo area. The best option seems to be renting the 9 passenger van. Would the Hyundai H1 be good enough for the 4 hour drive it takes to get there plus driving to attractions? Also, under pickup options, I selected “pick-up vehicle at airport”. Would that mean that an agent waits for us at the arrival then we get shuttled to the office, or the rental vehicle is driven to the airport. Lastly, when we reserve our vehicle, do we pay right away or do we pay when we arrive at SJO.
I would also like to say thanks for making a fantastic Costa Rica travel blog!!! Keep up the awesome work.
Thanks!
yeison says
Hi Aerance,
First of all we would like to thank you for reading our blog! Now regarding your questions, the H1 will be ok for 9 people we have used a H1 many times this year and we have had 9 adults inside no problem, actually the H1 is the car that most of the travel companies use for their tours here. You are correct about the airport, if you select the airport an Adobe representative will be waiting for you at the arrivals area and then take you to the airport office which is located 5 minutes away.
The car rental payment will be done when you pick up the car, nothing is charge up front. Please let us know if you have any questions.
Joshua Cooke says
First, you have the best and most informative site that I have found! Thank you for that. My question/ concern is about the cost of renting a car. I need an automatic 4×4 and have reserved one through your website. I usually rent through National in the states. Checking them out, I can get a similar car for around just less than $900. This is an ‘estimate’. So I need advice on which direction to go. That is a big difference. I would rather book through your website, but the difference is very significant. Any advice?
yeison says
Hello Joshua!
Thank you for the nice words we work every day to bring the best information to our awesome readers. I will be sending you an answer shortly.
Jeff Fagan says
Hi guys!
Just made a reservation through your click through site for a Liberia Airport pick up, I picked the biggest vehicle available…as there is a total of 5 in our party (4 adults 1 kid) but the form shows only 4 fit in the vehicle… should I rent another car also? We are traveling fairly light but still I’m worried the car will be cramped….we are just using the car to get around the various beaches and local sights.. our longer trips will be in our guide’s vehicles…
Warmest regards,
Sammi says
Hi Jeff! The Creta can hold up to 5 adults, it can be cramped if the two adults in the back with the kid are large sized but since little kids don’t take up a lot of space, it can comfortably fit. The back is fairly big too and can fit up to several carry on bags. If you’re just using it to get to the nearby beaches and local places, not for super long drives, it should be fine. I also checked our records and it says you made a quote, not a reservation. If you would like to confirm the quote, please let us know.
Christian says
Hi,
We are looking to visit Las Catalinas in October.
1. Is this even a good idea in the rainy season?? Rainfall seems very high in October.
2.. Should we rent a vehicle? We have been to CR before and are comfortable driving, but haven’t been to this specific area. It is $140 each way for an airport transfer from our hotel, and even with all of the insurance (4WD mini/small SUV), renting a car seems less expensive. It seems there isn’t that much super close to the hotel, but they do have a little shuttle we could make use of. We are using the vacation as a rest, and not so much to pack everything possible into a CR vacation.
Thanks! Your site is awesome!!
Sammi says
Hi Christian! October is indeed one of the rainier months of Costa Rica but in Guanacaste where Las Catalinas is, it is usually not quite as rainy and you will still have clear days. Though it’s hard to predict exactly if one day is going to be rainy or dry, typically it is sunny in the mornings and rainy in the afternoon so I still recommend going.
As for renting a vehicle, the drive from Liberia to Las Catalinas is pretty straightforward and the road is well paved and easy to drive. So I’d recommend renting a car because there is a shuttle to get to Las Catalinas town, but it is still far from other beaches and beach towns like Tamarindo, Conchal, etc. and it will cost a good chunk for a taxi (could be anywhere from $20 and up one way) so I highly recommend renting a car to get around just to visit other beaches in the area.
yeison says
Hello Ryan!
Do you if you are going to Puntarenas the main city? The province of Puntarenas is very big and there are many touristic towns in it, for example Santa Teresa, Mal Pais, Jaco, Quepos, etc. For me as a local Puntarenas is the main city of puntarenas located in the province of Puntarenas.
All the final total you will see in the reservation include all taxes and fees, there are no hidden or extra fees we guarantee you that.
Ryan says
Email sent. Thank you!
yeison says
Got it!
Ryan Birrenkott says
I am looking to rent a car from 8.6.17-8.12.17 we will be traveling from SJO to Puntarenas. What would you recommend? Also, does the total include all insurance taxes and fees?
yeison says
Hello Geoff,
Thank you for your nice comments, I just made a test reservation on the system and I received the confirmation 1 minute after I clicked on confirmed. I am sorry but can you please try to make the reservation again.
Thank you!
yeison says
Hello Patrick!
One of the many benefits that Mytanfeet readers get is free car delivery/pick up to most of the hotels in San Jose.
Geoff Robinson says
Such an amazing blog. Cheers for the great info.
I made a reservation with Adobe. How long does the confirmation email take to be sent? Can i confirm free shuttle from our hotel once the confirmation is sent through?
Patrick says
Hi, I wanted to rent a car but will already be in San Jose. Will Adobe pick me up from my hotel and take me to their office? How would I let them know this?
Allen Abad says
Hello,
Me and my girlfriend are flying in to SJO on July, 27th. Our tentative itinerary is SJO->Arenal->Monteverde->Jaco/Manuel Antonio. What kind of vehicle should we rent? Thank you!
Sammi says
Hi guys, it is highly recommended to have a 4×4 for Monteverde, especially now it’s rainy season it will be necessary. You can see what the road conditions are like for those destinations in this post: Costa Rica road conditions. and for Monteverde: Monteverde road conditions.
yeison says
Hello Sha!
Thank you for reading our blog, can you please contact us with the dates you need the car, as soon as I have it I will send you some available options.
Sha Coleman says
Hi,
We want to rent a car or SUV that seats at least 6, but it doesn’t look like Adobe has larger SUVs. We are driving to Monteverde so I’m assuming an SUV is best. Can you let me know if Adobe has large SUV for rent of if there is another company you recommend?
Thanks.
Pedro says
Hello,
We are crossing the border from Nicaragua to Costa Rica.
We are dropping one car on Nicaragua border and we want to pick up another on the Costa Rica side. Does Adobe have any pickup station at Penas Blancas?
Thanks a lot for the help.
Pedro
Sammi says
Hi Pedro, Adobe doesn’t have an office at Penas Blancas, they can deliver a car there but the fee is very expensive and it is difficult to coordinate the drop off. It will be cheaper and more efficient to go to Liberia city (there are buses from Penas Blancas to Liberia very frequently throughout the day) and have the car delivered to a hotel in Liberia there, or take the bus to Liberia and take a taxi to their office which is 10 minutes from Liberia city.
Jill says
I made a reservation for Adobe rental car on Friday, June 16 and haven’t received an email confirmation yet?
yeison says
Hello Jill,
I found your reservation and I just forward it to you, maybe the confirmation went to spam. Please let us know if everything is ok.
Jill says
Yes, thank you!
Sammi says
Hi Angela, you can check the road conditions for those routes in this post: Costa Rica road conditions. but you can perfectly rent a sedan for those destinations, you don’t necessarily need an SUV.
Angela says
Thanks! I just made a reservation. However, I am curious how much more I will actually be charged than the shown “total,” with all of the additional fees.
yeison says
Hello Angela, Thank you for reading our blog and rent a car with Adobe!
Your final total will be what exactly the amount that you are looking at, Adobe doesn’t have any hidden or extra fees. I just checked your reservation and the only thing that you need to present is a letter from your credit card company saying that they will be covering the car insurance.
We will also make sure you get the cooler. Please let us know if you have any questions and thank you again for reading Mytanfeet.
Angela says
Hi 🙂 A friend and I will be driving from SJO to Fortuna to Manuel Antonio to Puerto Viejo and back to Alajuela. Do you recommend getting an SUV for that route? Thank you!
Sammi says
Hi Jay! You can definitely wait to reserve it as September is low season so it’s not going to be sold out right now. I do recommend getting it before your trip the very least and checking at least a few weeks before but you don’t need to reserve it now.
Jay says
Hi Samantha and Yeison,
I’ll be travelling to Potrero in September and I’m looking to rent a SUV from Sep 17-23. How far in advance do you think I should reserve? I could reserve now but I’d rather not 3 months of interest for a reservation during slow season.
Your input is greatly appreciated!
Thank you
Jill says
When trying to rent a car from Adobe where can we pick up the car? At the Airport or Adobe Rent-A-Cars Location? We are flying into SJO. Thanks.
Sammi says
Hi Jill, you can put the Airport and please put your flight information in the comments. THey will pick you up at SJO airport in their free shuttle to take you back to their office to do the paperwork and pick up the car there.
yeison says
Hi! The ride from the airport to Tamarindo is 100% paved. The road is in good conditions and you will find signs all the way until you get to Tamarindo. Please let us know if you have any questions.
Hari says
Hi Samantha and Yeison,
First of all thank you very much for the blog. It is awesome and has been very helpful in planning our trip to Costa Rica. We are planning to visit CR in September and going to stay at JW Marriott in Guanacaste. The nearest Adobe office from there is in Conchal Tamarindo. Do you know if we rent a car, would they be able to drop off/pick-up the car to/from my hotel?
The hotel is about 22 km from their office.
yeison says
Hello Hari!
All Mytanfeet readers get free car delivery at their hotels if the office is close by, The JW Marriot is close enough so you can get the car deliver and pick up at the JW Marriott just add a quick note in the comments when you make the reservation.
Please let us know if you have any questions and thank you for reading Mytanfeet.com
Hari says
Thanks Yeison. Just went ahead and reserved from Adobe with above link. Also put in a note to have them drop off/pick up my rental from my hotel (JW in Guanacaste)
Kathryn says
Hi! I’m visiting Guanacaste (Playa Langosta/Tamarindo) in August with my husband and three kids (13,12, & 6). Which car would you recommend? I only saw one SUV that seats more than 4 but the price was very high We can both drive a manual. Also, how is the drive from LIR to Tamarindo area? Are the roads paved? Thanks very much!!
yeison says
Hello Kathryn,
Thank you for reading our blog, The hyundai Tucson or the Hyunday Creta will work perfectly for you guys both cars are for 5 passengers but Adobe recommends the car for 4 Adults, we have use those cars many times before and actually you can fit 5 adults no problem and the car comes with 5 seat beats, is a normal 5 people SUV. In the past we have had some “Big” readers that they couldn’t fit in the car so we all decided to recommend the car for 4 adults.
The Hyundai Tucson is very similar to the Nissan Rogue or the Subaru Forester (in size and capacity), the Creta is like the Ford Escape.
Thank you again for reading Mytanfeet and please let us know if you have any questions 🙂
Kathryn says
Thanks for the info. I love the blog. How’s the ride from LIR to Tamarindo area? Are the roads paved? Thanks.
yeison says
Hello Mariel!
Thank you for reading our blog, can you please contact us with the info of the car you are looking we will be more than happy to check the rates with Adobe and try to get you the best possible deal.
Mariel Toribio says
Thanks for all of this! I had checked prices yesterday through your widget and then went to place the rental today, but there has been a nearly $30 price increase. Would that correct or something off? Thanks!
Jill says
Hello,
One more question, does Adobe offer any vehicles that will fit 6 people? I don’t see a vehicle option for over 5 people?
Sammi says
Hi Jill, the Mitsubisho Montero Sport, Hyundai Gran Santa Fe, TOyota Prado fits up to 7 people. They write 5 for the adults and luggages but those cars fit up to 7.
Jill says
I see a Hyundai Santa Fe 4*4 AT/Group H is that the same? I don’t see the Gran one as an option or any of the others for 6/24-6/29 drop and pick off from SJO.
yeison says
Hi jill I am checking with adobe HQ, I will be sending you an email shortly.
yeison says
Hi Jill we found you a car please check your email 🙂
Jill says
The only one I see is Hyundai Santa Fe 4*4 AT/Group H. Is this the one?
Jill says
Hello,
I am looking to rent a car from SJO airport and drive to our location we are staying in La Fortuna, Arenal area. How can I find out the address for the Fortuna, San Carlos location that is an option on Adobe to drop car off at?
yeison says
Hello Sandy, can you be so kind to let us what kind of car you want, pick up and drop locations, times and dates, thank you.
yeison says
Hello Jennifer, the power went out yesterday in the afternoon and Adobe’s servers went offline. Everything is back now and working normally so you can visit our Costa Rica car rental page
yeison says
Hello Jill. You have some options to get from the SJO Airport to La Fortuna. You can choose from a shared shuttle (approximate cost $54 per person) or take the public bus to San Jose and then take the public bus to La Fortuna which would be way cheaper. A bus from San Jose to Fortuna is like $5 and they have one at 8:40 AM and 11:30 AM. If you are considering taking a Domestic flight you can check with Sansa, they are the best domestic airline. It is more expensive with a local flight but a lot faster. If you book a shared shuttle, they can only drop off at hotels. We have a partnership with Interbus to give 10% off our readers you can check here: Costa Rica shuttles They usually have one at 8:30 AM and 2:30 PM. Or take a private shuttle which costs $200.
You can also rent a car and drive. We have a car rental discount you can check here: Costa Rica car rental discount
Jill says
We are arriving into SJO at 7am and the rest of our party arrives at noon that same day. We have one van rental and they will be picking that up when they arrive. We are staying in Arenal area. What is best way to get there? Should we take a flight, then is there easily transportation at airport in La Fortuna to get to house we are staying or should we rent an additional car and drive ourselves, OR hire a driver from SJO to house in Arenal area? Just looking for cheapest way to get us there after a long flight.
Jennifer says
Is the widget currently not working?
Sandy Huntington says
How do I go about getting a quote on a rental for June 13th to June 20th?
yeison says
Hello Stephani, I just got off the Phone with Adobe and they are looking into the problem, you are not doing something wrong. Can you please contact us with the type of car you need, dates, pick up locations. I will be more than happy to send you a quote ASAP. We deeply apologize for the inconvenience and thank you for reading Mytanfeet.com
Stephanie says
I’m trying to book my reservation and when I get to the end, I keep getting this error message: “Error al generar reservacion: InsertaReservacion[7]Total de factura invalido.” I’ve tried on a laptop computer, on a phone, on a tablet and on a desktop computer in both Chrome and Firefox. Help? Am I doing something wrong?
yeison says
Hello Steven, Thank you for reading our blog can you please email us the pick up and drop off location and type of car you are looking for.
steven ketchbaw says
Hi,
We are going to costa rica via liberia from august 9th to dec. 16th. We saw on adobes web site a comparison between rental and leasing but when clicking on link it turned to espanol. Do you have any suggestion or feedback in exploring a leasing option thru your site? Thanks!
Heather Bickle says
Hello!! We are trying to book via your link for Adobe but there is an error saying something about invoice error…. should we call them and reserve via the phone? We are from Canada- should I call the 8558611250?
Sammi says
Hi Heather, sorry the widget was undergoing some maintenance. Should be working now! Please let us know if it is still not working for you.
yeison says
Hello Kevin!
Thank you for reading our blog. Regarding your question, one of the benefits for all Mytanfeet readers is that Adobe can deliver the car and pick up at hotels nearby their offices. They have an office near Tamarindo and another one close to San Joaquín de flores which is near SJO airport. What you need to do is specify the names of the hotels in the comment section of the reservation and that’s it. They only thing is that Adobe and most of the rent a cars here in Costa Rica charge a little extra fee when you have a different pick up and drop off location.
Hemang Thakor says
Hi there, I have a reservation with the Adobe car rental for tomorrow from the SJO airport. Do we have to let them know to come pick us up at the airport or is the shuttle running every 30 mins or so? Confirmation number is 5*****. Please let me know soon. Thanks.
yeison says
Hello Hemang! Adobe rent a car has a representative all the time at the airport, you will find him at the the arrivals area where everyone is holding a sign. Please let us know if you have any questions and thank you for reading Mytanfeet.
Kevin Zimmerman says
You have my interest piqued. My family and I are arriving in Liberia on June 24, 2017 and will most likely be taking a shuttle to Tamarindo where we will stay until July 2. We are staying at the Diria Resort. Is there an Adobe location close where we can pick up a Santa Fe 4X4? Want to do a little exploring.
We will then want to drive it to San Joaquin de Flores where we will be dropping my daughter off for a study abroad program and stay a couple nights there. Is there a close location where we could drop the car off the night before our flight leaves back to Denver on July 4th? So we would likely want to drop it off the evening of July 3rd. Then hopefully get a ride back to the hotel we are staying in San Joaquin de Flores (Vista Los Volcanes). Then catch our 6:30 am flight on the 4th.
I really admire what you two are doing.
yeison says
Hello Aaron!
Regarding your question, there will be is a small fee to drop off the car in a different office. It is usually around $20-$30 but it depends on the offices. If you are thinking about making two reservations, it will be a great idea if you are planning to stay in Tamarindo (Usually people that stay in Tamarindo explore different places like Conchal, Avellanas, etc). If you are planning to visit different beaches it will better to keep the car since there aren’t really any buses that go to the other beaches often.
Aaron Dehghan says
Hey Guys,
I wondered if I could ask a few questions regarding hiring a car in June this year. We want to hire a 4×4 to drive from La Fortuna, to Monteverde, then to Tamarindo. We will stay in Tamarindo for 3 days and I don’t think we will need the car on those days. We are then going to drive to Manuel Antonio where we will get a plane back to San Jose. I wondered whether I will be charged for dropping the car off initially in Tamarindo having picked it up in La Fortuna and then the same thing when I drop the car off in Manuel Antonio having picked it up in Tamarindo?
Do you think it is a good idea to do two bookings (to save a little money and not have to worry about the car for a few days) or do you think this is too much hassle?
Thank you for your help!
Alison says
Hi is it possible to pickup a rental car from sierpe, CR?
Sammi says
Hi Alison, yes they can pick up the car there. Please leave a note in the comment section that you’d like to pick up at Sierpe, they do have an extra fee for picking up there since their closest rental office is in Uvita and Sierpe is quite a ways away.
Sammi says
Hi Jyotin, I don’t see a confirmation email, can you please email us your rental information, thank you and we apologize for the inconvenience!
Jyotin Shah says
I made a reservation 24 hours ago but have received no reply or confirmation. Can you please help – reservation was done under the email of jyotins@gmail.com
THanks
JS
Charity says
I just made a reservation and it states at the bottom to provide cc# to guarantee the booking. Do I need to call the office to provide my credit card details? Obviously I’m not emailing it them for security reasons. If so, what is their local number, as I live in CR? Thanks for the great offer! I expect great and easy service based on your experience.
Sammi says
You can call them and give your CC details over the phone, this is their local phone number: 506 2542 4800
Cassy says
Hi, thanks for this guide and this discount! 🙂
Do the credit card with the $1000 deposit should be with the driver’s name or it can be my passenger’s card?
Thank you!
yeison says
Hello Cassy,
Yes you can do that, you can call our friends at Adobe at 1-855-861-1250.(Monday to Friday from 7:30am to 6pm, Saturday and Sunday from 8am to 12pm) provide them your reservation number and tell them that you will use a different card for the deposit. They will add a note to the reservation in order for the agent that deliver the car will know the situation. Please let us know if you have any questions
Monika Gonzalez says
Hey! We are traveling next week to Costa Rica. I was wondering if you knew the road conditions from La Fortuna to Monteverde and if 4×4 is required or if a 4×2 would be okay.
Thanks for your help and your blog has been amazingly helpful in planning our trip!
Monika
yeison says
Hello Monika, Thank you for the nice words 🙂
Regarding your question if you rent a mid size SUV 4×2 like the Hyundai Creta you will be perfectly fine, there are some sections of the road to Monteverde whre you will find gravel, you can still do it on a sedan but you will have to go very slow.
Please let us know if you have any questions and thank you for reading Mytanfeet
yeison says
Hello Jenny!
We will be more than happy to help you please contact us and we will do all changes for you. Thank you!
yeison says
Hello Jasmin,
I am pretty sure we can arrange something, can you please contact us, we have arranged earlier pick ups in the past. Thank you!
Jasmin Oswald says
Hello!
We are planning on renting a car with Adobe through you guys 🙂 When we leave CR in early June to go back home we have an early morning flight and it looks like the earliest we can drop off the car is 5am, which is probably too late for us. Is there an option to drop off the keys somewhere? Otherwise, we would probably have to drop off the car the night before. Thanks for your feedback!
jenny says
Hi, We made a car reservation through your site with Adobe and need to change the reservation but the Adobe site doesn’t seem to have that as an option. When I type in the reservation number and name, nothing happens. Any way you can help us with this? Thank you so much! We want to upgrade the car, dates stay the same.
Sammi says
Hi Libby, unfortunately debit cards are not accepted. This is because of the deposit as it can take 1-2 months to get the deposit back whereas a credit card funds are released within 24-72 hours. You can try to apply for a credit card before you go and the deposit is $1000, Adobe doesn’t accept debit cards so you won’t be able to make the reservation.
Libby Knutson says
Hi, thanks so much for all the helpful info you guys have done!! So much help!!
We have made reservations for a car and had planned on using our debit card (bc we dont have a credit card) and on the confirmation it states no debit cards. Most debit cards are visa debit cards….do you know or has anyone else ran into this issue and what we could do?
Also, we are flying into San Jose. Is the car rental pick up located at the airport?
Thanks!
Olivia says
Hi there! Your blog is impeccable – not sure if I could make sense of renting a vehicle in a foreign place without you.
I am hoping to rent from Adobe as I am confident from your posts that I will not have the wool pulled over my eyes. Unfortunately, when I got to book the website states no vehicles available. I have read the comments where you state that there may be cancellations and that you have the ability to check the database, would you be able to check for April 9th afternoon pickup and April 16th morning drop off in Liberia? We are 2 travelling and are not picky on the details but a 4×4 would be preferred (based on my research reading through your blog). Thanks for your time!
Sammi says
Hi Olivia, we will check 🙂
Jane says
Hi! I stumbled upon your blog researching for a trip with my best friend in late April to May. This is suuuuuper helpful! I wanted to look at the pricing and definitely book through your site but the widget says, “error please try again” and I’m unable to click anything on it. Please advise, thank you for all you do!!!
Sammi says
Hi Jane, can you clear your cookies or try another browser? The widget is working now, thanks.
AC Linstead says
THANK YOU Yeison and Samantha!!!
I am sitting on a plane about to depart to LIR. Last night during overnight layover in USA while already en route to LIR I realized that I had not actually ever received an email confirm from Adobe for my car rental. I reached out urgently through your ‘contact us’ form. You;
+ Responded immediately;
+ Checked the Adobe data base and verified that they had somehow screwed up/I was not in there.
+ Gathered my information in order to secure a new last minute reservation (which the adobe link would no longer allow me to make b/c I was inside 24 hour arrival window)
+ Negotiated with Adobe through the evening hours while keeping me constantly updated through the process
+ Confirmed this morning that my reservation was all set and emailed the confirmation once you had it.
Wow! You guys are awesome. I have read through your very helpful ebook. I will be recommending you to anyone who will listen! Thank you.
Best,
AC
Sammi says
Hi Hayden, yes if you don’t see any on the page where you choose your car, it means they are all booked up. Can you email us your dates, pick up and drop off location to web @ mytanfeet . com and we’ll ask Adobe to check their system, sometimes they have last minute cancellations.
Hayden says
I am looking to book from April 13th to 29th picking up at the airport, and there are no options available for 4×4 vehicle, only the Hyundai I10. Does this mean they are booked out?
Sheena says
Hello! First off this blog post is so helpful. THANK YOU!
Second, the only thing I am concerned with is the “or similar” note when choosing a vehicle. I just don’t want to go into it thinking I’m getting an Automatic Hyundai Tucson 4×4 (that’s the plan although I haven’t reserved it yet) and wind up getting their definition of a “similar” vehicle, especially since it isn’t explicitly explained and there is not a list of possible vehicles anywhere on their website.
Any light you can shed on this would be great! I just want some peace of mind. My friend is already stressing over all of the insurance stuff, haha.
yeison says
Hello Sheena,
Thank you so much for your great question I will talk to Adobe rent a car about it. Regarding the Hyundai Tucson 95% of the times the client will get a Hyundai Tucson the “similar” for this car is the Kia Sportage 2016 usually the “similar” cars have the same capacity of passengers, type of engine, transmission and size. In some cases our readers have received a higher class car.
If you would like to be 100% sure you will get the Tucson, just email us and we will make sure you will get the Tucson.
Thank you for you comment and do no hesitate to contact us if you have any questions
Sheena says
Thank you so much Yeison! I just wanted to make sure it wouldn’t be some crazy difference in vehicle size/performance. I appreciate it! 🙂
Sammi says
The Hyundai i10 is a great compact car for 2 people.
If your friend is there with you when they take the Credit card information, he should be able to use it and give us authorization for it.
You can pick up a car in San Jose and drop it off in Puerto Viejo, there will be a drop off fee for different locations and the rental must be a minimum of 3 days but you can certainly rent it for your trip starting in San Jose and leave it in Puerto Viejo.
Joao says
Hey guys, what an amazing and helpful blog you have here. Its really helping me planing my vacions on your beautiful country. thank you so much for this. I have just a couple of questions if you dont mind to help me. First im planing to rent a car for me and my girlfriend on san jose aeroport for 9 days. We are thinking to go to tamarindo spend four days there then go to arenal spend like tree days there and then go back to san jose. I already spoke with sammi and she advice us to rent a small car since the roads are good paved. So i check the availibility on our site with adobe and i found a hyundai i10 sedan with a good price, do you think this car is good for us two to do this trip? And i have a problem with the credit card because i dont have any but a friend of mine (he lives in san jose) will help us coming with us to rent the car agency and giving his card, do you think its ok? then after this 9 days trip the group grows and we became a 5person group so we need to chance car. With this group of five we wanna rent a car to spend the weekend in san jose and then travel until puerto viejo leave the car there and travel to panama. What is the best opcion for us to this second trip? Once again thank you so much for this incredible blog.. Im already a fan of you and off course i already dowload your book with tips is very helpful thanks!! 😉
yeison says
Hello Tiffany!
Thank you so much for the nice words, I just checked with Adobe and we don’t see a reservation under your name or email. Can you please try to make the reservation again?
Thanks!
Suzanne Kelly says
Through Adobe do you pay when you pick up or drop off?
yeison says
Hello Suzanne,
Adobe will pre authorized the payment and then they will charge the money at the end of the contract. Please let us know if you have more questions.
Tiffany says
Hi! I tried to book through your discount but haven’t received an e-mail confirmation.. was hoping you could help me look into that! I really appreciate all of your information and guidance- really looking forward to my two week trip once I return home from a deployment. Couldn’t think of a better place to go!
yeison says
Hello Kelly!
First of all we would like to thank you for the kind words, we work hard every day to bring the best information to our awesome readers :). Regarding your questions you can call them at this tool free number 1-855-861-1250, once someone pick up the phone you can tell them that you are a Mytanfeet reader in this way you will get all our benefits and rates. I checked the description and this is a definitely a mistake the Hyundai Tucson is for 5 passengers we have driving this car in different occasions and we are 100% sure is for 5 people.
If you would like to we can also check to see if they have a bigger car available, just email us with the dates and pickup/drop off locations and we will be more than happy to check for you sometimes they have last minute cancellations and they don’t update their system right away.
You can also go ahead and make the reservation online, you can be 100% sure the Hyundai Tucson is for 5 people. Please do not hesitate to contact us if you have any questions.
Kelly Pearce says
Awesome, thank you for your quick reply Yeison that does make us feel better! I will go ahead and book the vehicle through mytanfeet site and just note that we do have 5 passengers in the comments in case they decide to give us a “similar” vehicle that may only seat 4. But hopefully it will be the Hyundai Tucson since we know it fits 5 for sure : ) Thanks again and we look forward to using some of your tips and advice for the areas we’ll be traveling!
Pura Vida!
Kelly
yeison says
Great! I see your reservation I will make sure you get the Tucson.
Kelly Pearce says
Hi, how do we contact Adobe rental directly? We need to book a 4×4 that seats 5 people. I used your blog to request a quote on the Hyundai Tucson 4×4 or “similar”. The specs only show that the vehicle seats 4, with no other vehicle option that seats greater than that. However when I look up the specs for a Tucson on the Hyundai website, it shows the vehicle seats 5. So we’d like to confirm that we can rent a large enough vehicle before we book it. My husband speaks fluent Spanish and is willing to contact them, but we just can’t find a contact number. Thanks for your fantastic blog by the way! Wished we had read your blog the first time we rented a car in Costa Rica!
Matt says
Hello,
I was just curious if we can get away with driving a car instead of a 4×4 suv for our trip in late August. 2 adults and we are flying into SJO and then going to Arenal, Monteverde, and Manuel Antonio. Also, do we have to let Adobe know we will have a 2nd driver or can that be taken care of when we pick it up?
Sammi says
Hi Matt, I highly recommend getting a 4×4. August is in the middle of rainy season and the road to Monteverde is very bumpy and kind of steep. Since you may run into rain and the road is not in good shape, I suggest getting a 4×4.
A free 2nd driver is automatically added to every reservation and we actually offer 2 free second drivers 🙂
Matt says
Thank you:)
Lidia says
Hi Guys,
Thank so much for the detail information on car rentals, and things to do in Costa Rica. I will be going in March 22nd and I want to know if Adobe accepts debit cards.
Please advise
Regards
Lidia
Sammi says
Hi Lidia, they don’t accept debit or discovery, only credit cards.
Tara K Iyer says
Hey guys!
Your blog is so great! Thanks so much for all the wonderful advice. I’m planning a trip to Costa Rica at the end of the month (March 25th-April 2nd). In terms of our itinerary, we’d like to pick up the car on March 25th at SJO and then we’re driving to Arenal/Monteverde for a few days and then plan on driving to Samara beach for a few days then finally Playa Hermosa on 4/1 because we’re departing from Liberia airport on 4/2. Would it be possible for us to pick the car up at SJO on 3/25 and then have Adobe pick the car up from our hotel in Playa Hermosa on 4/1 (as we would like to take a shuttle from Playa Hermosa to the airport in Liberia because of a few of us have different flight times). Thanks so much for all your help!!!!
All the best,
Tara
Sammi says
Hi Tara, yes that is possible. Adobe has a free shuttle to pick you up from SJO airport to their office to pick up the car there (they can’t deliver the car to SJO due to traffic regulation and airport police) and they can pick up your car at Playa Hermosa in Guanacaste. There will be a fee for different pick up and drop off locations but they can pick up the car from your hotel in Hermosa.
If you need recommendations for airport transfer companies, we’d be happy to help you with that as well 🙂
Tara says
Hi Sammi,
Thanks so much for the quick reply! I would love recommendations for airport transfer companies! Also, if I would like to book through the widget you’ve provided, I should still choose the “airport pick-up” option as that would include transfer from the airport to the Adobe rent-a-car office, correct? And then when I pick the car up, I would at that point give them my hotel information for Playa Hermosa?
Thanks again so much!!!
Sammi says
Hi Tara, you can choose SJO airport and then the office option. Automatically Adobe has the free shuttle to take clients from SJO airport to their office. And then in the comments, please write that which hotel you will like the car to be picked up at and what time. We will check the latest time they can pick up the car.
I just emailed you regarding the airport shuttle 🙂
Pato says
Hola Sammy y Yeison,
Thank you for making the car rental process a whole lot clearer! Lot’s of helpful information here.
I would like to go ahead and book through the widget on your site though i’m wondering if it’s possible to be charged in Canadian dollars instead of USD? This would save me conversion fees on my credit card.
Gracias!
yeison says
Hello Pato,
I already send an email to their financial department to if that is possible, I will be emailing you as soon as I get the answer. thank you!
Ellen Himmelstein says
Hello,
First off I would like to say that your blog is wonderful and I don’t know how I would have planned my CR trip without it!
I reserved a car from Adobe about a week ago and received a confirmation and thought everything was set. I did not notice at the bottom of the email that it said “to guarantee a reservation we require your credit card number. If we do not receive this information within 24 hours after the reservation we will proceed to cancel it.” Since I did not see this, I did not send in my card information….does this mean my reservation has been cancelled and I will need to book again? Is there any way I can send them my information now and everything will be alright?
I depart on March 1st, so there isn’t much time to get this figured out….please help!
Thank you,
Ellen
yeison says
Hello Ellen,
I hope you are great! I just check your reservation and everything is 100% confirmed I will be emailing you shortly with the confirmation, but no worries everything is fine.
Thank you for reading our blog!
K says
Hello, I wanted to rent a car and was checking the price. But it’s only 0.87/day cheaper than the regular price at Adobe website?
Sammi says
What days and car are you looking for? Some dates depending on the season may not reflect a huge discount if it’s a major holiday or peak season which are set by Adobe.
Luis says
Hi,
I’m flying into to SJO for a day trip. The site states I have to book 1 day in advance. I’ll be arriving in San Jose Airport around 1:30 PM and would like to pick the car up around 2:30 PM. Any way you could help? I’m sorry for the short notice.
Thanks!
yeison says
Hi Luis, please check your email and thank you for reading Mytanfeet
Diana says
Hi there!
We have a couple of questions:
1) We are arriving at LIR and want to pick up our rental from there and drive from Arenal/Montverde to Tamarindo. Would you recommending having a car in Tamarindo, or is it easy to get around via public transportation/taxi? We will likely only be visiting Playa Grande and Playa Conchal when in Tamarindo.
2) If we rent with Adobe, do they pick up from Airbnb locations or hotels only?
My friend and I are visiting Costa Rica at the end of the month, and have found your blog very useful – thank you in advance for your thoughts!
Sammi says
Hi Diana, if you’re only visiting Grande and Conchal, there is a shuttle from Tamarindo to Conchal that leaves and returns 3 times a day and costs $6 one way. To Grande, you can also take a shuttle or taxi so you don’t really need a car in Tamarindo if that’s all you want to do.
Adobe can only pick up from hotels for security reasons so if you guys can find out the closest hotel to your Airbnb, they can pick up from there.
Diana says
Thanks Sammi!
One last question – I found a hotel near our Airbnb, and will request they pick the car up from there. Do you know roughly what the extra fee for that is? We are picking the car off at LIR and dropping it off in Tamarindo.
yeison says
Hello Diana! there will be no extra charge for all Mytanfeet readers that are picking up the car in Liberia and returning (or pick up) the car in Tamarindo/Conchal/Flamingo there no extra fees we just need to know the name of the hotel you will be at.
Diana says
Thank you for the fast response :). Much appreciated.
yeison says
Hello Bob!
Yes, no problem one of the many benefits Mytanfeet readers have is Free deliveries and pick ups and The Apartotel La Sabana is close to Adobe Office so it will be perfect! The best way to get the discounts automatically is by making the reservation online but if you would like to make the reservation the day before over the phone you can call Adobe rent a car reservations number 2542-4800 (this is a Costa Rica phone number) and tell them that you are a Mytanfeet reader and that you want to get the discounted rate otherwise they will give you their normal rate. They also have a Toll Free number for the USA/Canada 1-855-861-1250.
Please let us know if you have any questions
Bob says
We are flying into San Jose and shuttling to Apartotel La Sabana for the night, can we pick up a car close to there ? we don’t want to get it at the airport if we don’t have to. how do I get the discounts you speak if if I don’t reserve a car before I arrive?
Bob says
If I make a reservation on line what location do I choose that is close to Apertotel La Sabana?
Sammi says
Hi Bob, you can choose San Jose and then in the comments, please write you would like the car at Apartohotel La Sabana and we will make sure the Adobe team gets the information.
J. W. says
Thank you for your great article.
On Adobe’s site I have a few questions on their quote.
Why can’t we see the break down on the price? Does it include the airport concession fees, Environmental fee, and the license plate fee? What does the Car protection offer? Is that the mandatory SLI/TPL? does is also cover CDW? Does it include taxes? some car rental quotes have taxes added.
I am trying to make this as clear as possible so I am not surprised when I show up by having more fees added at the agency.
yeison says
Hello J.W
Thank you for reading our blog! The reason why you don’t see the airport fees, environmental fees, plate fees and taxes is because Adobe don’t have those fees at all. Unfortunately some companies use this fees to make their prices more attractive, you will cars in Expedia for $9 a day but when you arrive at the airport they will tell you yes the car is $9 but there are some other “mandatory” fees like Airport fees, or plate fees? We always receive emails from readers complaining about it, they thought they will pay $9 a day and they end it up paying $90 a day.
The reason why partner with Adobe is because the rate you see in your reservation it’s final, no weird taxes or nothing you can ask any of our readers in this comment section and they will tell you that they paid what the system showed by the time they made the reservation. Also Adobe is 100% Costa Rican company and the second biggest rent a car in the country, over 1000 Mytanfeet readers rented a car last year with Adobe.
Now regarding insurance Adobe offers just 2 types of insurance one is mandatory “Car Protection” because is the one that covers third parties and that is very important here are the insurance description:
The car protection includes damages to 3rd parties for up to US$ 20,000 and for civil damages up to US$ 100,000 with zero deductible. For full or partial damage and theft to the rented vehicle, deductible is for up to US$ 1,000.
The Total protection includes damages to 3rd parties with zero deductible, and increase damages coverage for up to US$ 100,000 and for civil damages for up to US$ 4 million. For full or partial damage due to vandalism, damages to the tires or windshield, and theft to the rented vehicle deductible is for up to US$ 0
Please let us know if you have any questions and thank you again for reading Mytanfeet.com
Jim says
Thank you both so much for all of the great information!
We want to rent a small 4×4 from Adobe in March. We would like to pick up the car at the airport (SJO) and leave the car in Sierpe. I believe you mentioned this is possible, but I’m not seeing an option on their reservation site…
Any advice is greatly appreciated!
Jim and Kaori
Sammi says
Hi Jim, you can write a note in the comments you would like the car picked up at Sierpe Dock. There are extra charges for this since it’s a different pick up and drop off location but it is possible. Once you make your reservation, you’ll receive an email confirmation and we’ll make sure Adobe changes the drop off location to Sierpe dock.
Marie Dubois says
I want to use your car rental link but I don’t see Liberia on there. I need a car this week. The link was there before but now it’s gone. Can you advise? thanks/.
Sammi says
Hi Marie, Liberia is under “Aeropuerto de Liberia LIR” You can select that one to pick up the car at the office or at the airport.
alyssa says
Hello!
I was wondering if adobe rents cars to people between 18-25 y/o?
Sammi says
Hi Alyssa, the minimum age for renting a car in Costa Rica is 23.
yeison says
Hello Holly,
Thanks for reading the blog! Once you are in the Poas Volcano area you can also visit La Paz Waterfall Gardens they sell one day tickets, The Doka Estate Coffee tour in my opinion is the best in the country, you can also visit local towns and markets in the area they are very interesting. In the Manuel Antonio Area definitely hike the park here is our guide Hiking Manuel Antonio National Park and spend the afternoon in one of the many beaches of the park.
In the Jaco area there are some viewpoints that are nice to visit, and if you want to explore a different beach there is a beach call Playa blanca like 15 km outside Jaco, you can also go to Playa Hermosa and see all the good surfers. The reservations system is back now and please feel free to check rates and do not hesitate to contact us again if you have any questions.
Pason says
Hi my name is Pason, your blog is very amazingly informative, keep up the good work,I would like to rent a ca during my stay in Del coco, can I get a discount booking for that location pick up, how do i book for that since it does not have that location showing on the pick up location choice, I will be there on Feb/08, my ideal for this rental is to pick up at liberia airport and return at del coco. is that possible?
Thank you for your attention in advance
Pason
yeison says
Hello Pason,
Thank you for reading our blog! In regards to your question the answer is yes, you can pick up the car and have it pick up at Playas del Coco at not extra cost, the only step you need to do is to add a comment in the comments box when you are making the reservation saying that you would like to pick up the car the Liberia airport (add flight number and time) and have it return in Coco. You can put your condo or hotel name in the reservation but if you don’t have it at the moment you can just email us later with the information.
Please let us if you have any questions, have a nice day 🙂
yeison says
Hello Kristie!
Thank you for reading Mytanfeet, please contact us 🙂
Kristie Higgins says
Hi so we are traveling to Costa Rica June 27-July 8th coming into Liberia. We will need a van that will hold 9 people. Can you help us with this? Thanks
Holly says
Hi! Great information on your blog 🙂 my bf and I are making our first trip to CR end of April/beg of May. We’re flying into SJ heading up to Poas Volcano for a few days, down to Jaco then Manuel Antonio before we head home. Any tips? I know this is a pretty touristy itinerary but we want the “must sees for first timers” haha. Also, when I click on the link to rent the car it goes right back to the top of the page…not sure what I’m doing wrong. Thanks!
Holly
Pavla Machalova says
Hello,
we made reservation on your account and now we are thinking to change it. But if we click on the link in confirmation email the website asks us to login – but we dont know your login information… Could you help us, please?
Barbara says
Hi Samantha and Yeison,
Thank you so much for your fabulous blog. I’m thrilled to see a hometown girl crafting such a perfect life 🙂
Your explanation about insurance options is super clear, but when I go to the Adobe site, the descriptions of the insurance refer only to issues with the rental car and don’t say anything about third party liability or personal injury….I’m wondering if anything has changed? This is what the page I was looking at said:
Car Protection Waiver of financial responsibility in case of damages to the rental car, produced by a car accident, collision or roll over, total or partial theft with a deductible (excess) of US$1,000 $19/day $133.00 Dias
Total protection Waiver of the deductible (excess) of the Liability Protection (20%) & Car Protection ($1,000). Extends the limit of the coverage up to US$4.000.000 per event. Covers vandalism damages, windows, tires and covers cost of road assistance cost (24/7) and tow truck.
I’m concerned about not having liability insurance for an third party property damage or personal injury….what do you think?
Thanks so much! b
yeison says
Hello Barbara,
Thank you so much for reading Mytanfeet!
Regarding you questions Adobe has been updating their Website and they are still working on some information like the one you mention. The car protection insurance does cover third parties actually this is what both insurances cover
The car protection includes damages to 3rd parties for up to US$ 20,000 and for civil damages up to US$ 100,000 with zero deductible. For full or partial damage and theft to the rented vehicle, deductible is for up to US$ 1,000.
The Total protection includes damages to 3rd parties with zero deductible, and increase damages coverage for up to US$ 100,000 and for civil damages for up to US$ 4 million. For full or partial damage due to vandalism, damages to the tires or windshield, and theft to the rented vehicle deductible is for up to US$ 0
This is what we are going to do I am going to email you a copy of what the insurance cover and I am going to ask an Adobe rent a car manager to reply to you confirming the third parties cover with the Car Protection. I apologize for the inconvenience and please let us know if you have any questions. Have a great day!
Hollie says
Hey,
I was just looking at what you need to fill out to rent a vehicle through your link and noticed it only required 1 drivers personal info.
I’d be interested in the free 2nd driver and was wondering how you confirm that option ?
also,
What I pay right now through the site is that the final price or should I expect extra fees upon arrival ?
We would be picking up and dropping off at the San Jose Airport preferably.
Thanks so much !
Sammi says
Hi Hollie, a free 2nd driver comes with all Mytanfeet reservations automatically, you can add in the 2nd driver’s information in the comments you like. The final price on your quote is the final price you pay, no hidden or last minute fees.
Eric Lalancette says
Hi Guys !! Thank you so much for all these info. I will definitly book trhough your blog. I am just wondering, should I take the total protection or can I simply take the car protection. What do you suggest.
yeison says
Hello Eric! Thank you so much for the kind words we work hard every day to bring the best to all our awesome readers 🙂
Regarding your question it is hard to give you a recommendation, but I always tell to our readers that if they can afford the Total Protection go for it even though only 2 people out of more than 1000 Mytanfeet rentals last year had an incident.
The Car Protection insurance (Included in this price) includes damages to 3rd parties for up to US$ 20,000 and for civil damages up to US$ 100,000 with zero deductible. For full or partial damage and theft to the rented vehicle, deductible is for up to US$ 1,000.
The rate with Total Protection includes damages to 3rd parties with zero deductible, and increase damages coverage for up to US$ 100,000 and for civil damages for up to US$ 4 million. For full or partial damage due to vandalism, damages to the tires or windshield, and theft to the rented vehicle deductible is for up to US$ 0
Those are the main differences between both, unfortunately it’s impossible to know when we are going to need our insurance 😉 so it is up to you. We wish you a great time in Costa Rica and please let us know if you have any questions.
Jennifer says
Hi there, we are traveling to Costa Rica in March 2017 and I too have found your blog very helpful, in particular the information on rental cars. We were originally thinking of renting a car from the airport in Liberia and returning to the same but in light of the extra fees that seem to be charged from the airport I am wandering if it would make sense to rent from Tamarindo and take back to Liberia. We are traveling to Tamarindo for the first three nights and then heading to Arenal area followed by Monteverde and back to Liberia. Any thoughts or suggestions? We really would likely not need the car until we are departing from Tamarindo.
Many thanks!
Jennifer
Sammi says
Hi Jennifer, there aren’t extra fees if your pick up and drop off location is the same, but there will be an extra fee if you rent from Tamarindo and drop off in Liberia since the locations are different so you can rent from when you land in Liberia and return when you fly out, or pick up and drop off in Tamarindo.
Paul H. says
Hello,
I just booked an Adobe SUV rental with your widget, but I never got a confirmation email. Pick up in Quepos on April 2, 2017, returning to the same office on April 8. Thank you for any assistance!
Sammi says
Hi Paul, sorry for the inconvenience! Can you please try again with the widget and make sure to hit reserve? If you don’t get a confirmation within 24 hours, please let us know. Thanks for your patience!
Sandra Lange says
I am in the process of finding a rental car and the Adobe site states it does not cover third party damages. I thought that was required to have in Costa Rica. Am I incorrect in this assumption?
Thank you,
Sandra Lange
Car Protection Waiver of financial responsibility in case of damages to the rental car, produced by a car accident, collision or roll over, total or partial theft with a deductible (excess) of US$1,000. Does not cover vandalism damages, cost of tow truck and road assistance. Does not cover third party damages. $14/day $70.00
yeison says
Hello Sandra! Thank you for pointing this out the Adobe Team was doing some changes and that is a clear mistake the Car Protection insurance does cover third party damages. I will get back to you as soon as they reply my emails.
yeison says
Hello Yulia, yes do pick up/drop off cars in Sierpe or Palmar del Sur.
Yulia says
Hello! Maybe you know if it’s possible to drop off a car in Sierpe? There is a point “Puntarenas”, does it include Sierpe or Palmar Sur location? I wrote this question to Adobe, but week after I still have no answer 🙁 maybe you have this information.
Thank you in advance!
yeison says
Hello Parker,
If you are older than 23 you are OK and you have to have a valid license of at least 2 years. In regards to the reservation if you don’t receive a confirmation right away you might have to try again. Please let us know if you receive the confirmation or if you have more questions.
Parker says
Hi there,
I am I have drivers license that was recently issued and it doesn’t say how long I’ve been a legal driver for (in the US). Most of the car rental agencies require 6 months – 2 years of having a valid license and I’m not sure if me having a recently issued one will be a problem. Is this more of a formality or can Adobe or other car rental agencies look up my info in house? Considering I have a valid license I figure I’m all good but if not are there particular companies where this is not a requirement. Thanks so much for the great articles they’re so helpful. (fyi I already booked with adobe but I haven’t heard back from them about my inquiry)
yeison says
Hi Devin can you please contact us. Thanks!
Devin Newmeyer says
Thank you for this! I stumbled upon your blog a few months ago and love it.
yeison says
Thank you Devin we are glad you like it, please let us know if you have any questions
Devin Newmeyer says
Hi Yeison,
I just booked a van through Adobe from your link yesterday. I never received a confirmation from them. Does it normally take them a few days?
yeison says
Hello Devin,
Usually you get the confirmation automatically, I just double check and I don’t see a reservation under your name or email address can you try again please and as soon as you click on Reserve you should get a confirmation if you don’t please let us know.
Devin Newmeyer says
It gave me a reservation number, too. I will try booking again.
Rose says
Hello,
Thank you for such clear and informative articles regarding the very confusing issue of renting a car in CR.
In regards to the free phone– is it a flip phone? Will the phone be at Adobe when we get our car? Or do we need to go elsewhere to get the phone?
Thanks,
Rose
Sammi says
Hi Rose, the free phone is a normal cell phone that only does calls and texts, not a smartphone. It’s like one of those old Nokia cell phones and Adobe will have it for you when you get your car.
Rose says
Thank you!
Shauna says
Thank you both for sharing so much valuable information. I’ve just booked a car rental through Adobe. I called the toll free number after receiving the reservation confirmation. I spoke to Isabel and she was incredibly nice to speak with. I hope our experience will be as great as that mentioned by many.
Sammi says
Hi Shauna, that’s great to hear! Adobe has great service!
John says
I just want to thank Mytanfeet.com for helping me and my fiance when we were in Costa Rica last month. We flew into San Jose very early in the morning when most rental companies were closed, but Yeison arranged everything for us with Adobe and they were there waiting for us at the airport. I recommend mytanfeet.com for anyone travelling to Costa Rica. They are someone you can trust with your travel needs. Pura Vida!
yeison says
Hi John! Thank you for the nice words, I just want to say that the whole Adobe rent a car team is great and we work very well together. Please let us know if we can assist you on the future. Pura vida!
Ryan K says
Hey!
Awesome blog and information. After being dropped from 2 other car rentals (due to low availability) we decided to go to with Adobe from your recommendations. Rented a 4×4 and was impressed so far with the process. Will wait to see if they respond to my follow up email since it’s on such short notice from the other car companies.
Will keep you posted on what happens! Thanks!
yeison says
Thank you for your kind words Ryan! I haven’t received any previous email from you, I know that you probably send it to Adobe but can you be so kind to forward the email that you are waiting an answer. I will request a quicker answer.
Petra says
Hi there,
we are about to book our car in San Jose but have a few last questions:
Will Adobe pick us up at the hotel so we can get the car at the office downtown?
Can we drop off the car at the airport just before we leave?
Thanks,
Petra
yeison says
Hello Petra!
Regarding you questions Adobe can deliver the car at your hotel in downtown San Jose at not extra cost and when you return the car you can either ask them to pick it up at your hotel or you can drive to their airport office return the car and then they will take you to the terminal.
Bany says
Hi guys,
Awesome website/blog – super information and has assisted us greatly in our trip planning! Both my spouse and I are traveling to CR at the end of February. Our itinerary is fly into La Fortuna/Arenal -drive to Jaco then stop in Manuel Antonio drive to Uvita and then stop in Ojochal and then last day in San Jose. I had a question about the drive from Fortuna to Jaco – is it relatively safe/easy in a small-sized vehicle? Also, the drive back from Ojochal to San Jose- what can we expect? It will be interesting to drive into San Jose as I understand it is quite busy and there are many one-way/confusing roads (hopefully it won’t be too bad)!
We are looking at renting either a Hyndai Grand i10 or the Hyndai Accent for 10 days – which one would you recommend? Are there big differences?
Also, as we are flying into La Fortuna, would there be a shuttle available to bring us to the Adobe rental office? Similarly, when we go to drop off the car in San Jose, will we be able to get a ride to our last hotel within San Jose?
Thank you in advance – you guys are one of the best/comprehensive sites on travel in Costa Rica I have seen so far – it’s making our lives so much easier 🙂
Bany & Doug
yeison says
Hello Bany and Doug!
Thank you for your kind words 🙂 Regarding your questions for the drive from La Fortuna to Jaco it safe just make sure to drive during the day and if you find some big trucks like the container truck always wait until you find a doble line so you can pass the trucks without any risk, you can do it with a sedan no problem at all. The drive from ojochal to San jose is very easy you will be in this road cost Costanera easy to drive again I recommend you to drive during the day because I believe this is your first time driving here, once you get to Jaco take the route 27 to San Jose and make sure to bring some cash there are like 3 tool booth in the way.
Driving in San Jose is like driving in any other capital, my suggestion is to avoid rush hour (7am a 9am and 4pm to 6pm) and without a doubt bring a smart phone and install an app call WAZE that is a game changer in San José every one uses it here and it will take you in clear routes (sometimes) and you will know exactly where to go, I use it every single time I go to San Jose.
Between the i10 Grand and the Accent I would recommend you the Accent I men the i10 works fine and you will make but the Accent has a bigger engine 1600cc vs 1200cc the suspension is better and the trunk is very spacious, my mother has one and she goes everyone with that car.
If you are flying to La Fortuna the Adobe Team can wait for you at the airstrip and deliver the car (BTW we have a 10% OFF deal with Nature air if you are flying with them), when you return the car in San Jose you have 2 options in the comments please let Adobe know the hotel you guys will be in San Jose they will pick up the car at no cost or if you flight our the same day you will have to go to their airport office, you will see the location on the MAP Adobe will give you it’s very close from the airport and then they will take you to the terminal (at not cost of course).
I hope my answers help you and if you would like to please email us the confirmation # and we will keep track of everything.
Enjoy your time in Costa Rica and please let us know if there anything else we can help 🙂
Bany says
Thanks so much for your prompt reply! We left a message awhile ago but it did not appear to go through so I am typing again! We had some follow-up questions:
We are indeed flying in to La Fortuna via Nature Air, however our connection flights are quite tight and I am just a bit worried that we could miss the flight. In that case, would you recommend a shuttle or local bus to Arenal/La Fortuna? And if we email you guys, would you be able to assist with notification to Adobe on the delay? Ideally, we hope to make all our flights and be in La Fortuna on time but there is always the possibility we might be delayed 🙂
The last day/night we will be staying in a San Jose hotel. If we can have Adobe come to the hotel to pick up the car, will we accompany them to finalize/complete the return or will this be completed at our hotel?
Again, many thanks for all your help!
B & D
yeison says
Hi Bany,
In case you miss the miss the flight you can take a shuttle they thing is that usually shuttles goes twice a day one in the morning one in the afternoon, if by any chance you miss it and you a shuttle email us right away to see if you can help you we have a good relation with shuttle companies. Also Adobe is always checking flights so in case you flight got delay the Adobe team will wait for you , in case of flight cancellations they will contact you in order to ask you if you want to keep the car, they are very good on that.
On your last day you can either ask Adobe to pick up the car at your hotel, or you can do it at the airport office it is 100% up to you just let the Adobe Team know.
Mark says
I noticed when I experimented with your My Tan Feet Adobe Car Rental widget, that although I was given a discount for the basic rental fee, when I checked WIFI they want to charge me for every day of my month long trip–not just the first 10 days. How to resolve that?
Thanks for responding.
yeison says
Hello Mark! As soon as you do the reservation the Adobe Team will adjust the rate they will charge up to 10 days, we tried to set it up on their system but they couldn’t find the way. NO worries we always double everything to make sure all our readers get what we promise them 🙂
yeison says
Hello Shawna,
Thanks for reading our blog! If you use our booking widget in this page: Costa Rica car rental discount, the discount will be applied automatically, and you will be redirect to Adobe rent a car car selection page. Regarding your question about what kind of car, we have readers that go everyone with the Hyundai i10 Grand or with the accent blue if there are going to be just the two of you, you guys will be ok like you will find some section on certain roads like the one to Monteverde or the entrance of the Arenal National that are gravel roads for a few kilometers.
Birds watching and hiking are very good in either monteverde or Arenal you can check this article to see some of the species we have seen here Costa Rica wildlife
If you can try to get a mid size suv 4×2 it’s ok like the Hyundai Creta or the Bego you will be more comfortable and secure on those gravel roads, I mean it is safe with a sedan but you will have to go slower.
I hope you enjoy your vacations and here are some articles about the places you mentioned that you might find interesting:
Hiking Manuel Antonio National Park
La Fortuna
Selvatura Park
Shawn Craig says
Hello!
My partner and I are Canadians traveling to Costa Rica for a small getaway (only 1 week, unfortunately). Given that we know that public transit might be hard for a very short trip and we don’t want to end up waiting around for packed buses. We stumbled on your blog while researching for an affordable car rental!
We are hoping to go to Arenal and Quepos and are mainly interesting in hiking, kayaking, bird watching — as deep into these parks as is reasonable for a short vacation. We would consider going to Monteverde, but might do it through a tour company if it meant we could keep to a cheaper compact car instead a more rugged one. Any thoughts on that?
Could you provide us a discount code? We don’t need a large vehicle, but we might need 4*4 I, and automatic for sure if possible…;)
Thank you so much for the thorough posts! They are very helpful.
Shawn & Lee
yeison says
Hello Suzanne!
Thanks for reading our blog 🙂 The Hyundai i10 Grand will be fine for all the places you mentioned, I went to the North side road to the Rincón de la vieja last week and it is ok for the sedan you just have to go slow, same if you would like to go to Monteverde the car will not be loaded with lots of bags so I think you will be fine, when I see groups of 4 + luggage on a i10 Grand I always recommend them to get at least a mid size SUV but if you are a solo traveler it will work.
Then the phone work for local and international phone calls it comes with one hour of credit for local calls (like 7 minutes for international calls) and you can put credit on almost every single grocery store in the country. If you have a smart unlock phone bring it it will work better than your Garmin if you use an app call WAZE, as soon as you land try to get a sim card its super easy to get them it cost like $5 + wherever amount of credit you want to put and the app its super helpful. Here is an article about how to get the sim card: Costa Rica pre-paid sim cards
In order to make the reservation just select the dates pick up office and time and then you will see all the options available. Please let me know if you have any questions
Suzanne says
I would like to rent a small car (if appropriate) for 23 Jan to 3 Feb from the Liberia airport. I am a single woman with little luggage so I don’t want an SUV, unless 4-wheel drive and high clearance is necessary to get where I need to go. I am looking at the Hyundai Grand i10 on the Adobe site. Would it do if I skip going to Monteverde on this trip? I would instead visit the beaches west of Liberia, a resort by Rincon La Vieja N.P., Lake Arenal (road on the north side), the San Jose area and Manuel Antonio N.P.
You mention a cell phone with the car. Is this mostly for emergencies? What I am wondering is if I should bring my i-phone (it is unlocked) and buy a sim card there, or leave it at home. I will probably bring my portable Garmin for home to navigate because buying CR maps for it costs about the same as renting the device from Adobe.
Shea Guthrie says
Will driving between San Jose and Arenal, then onto Nosara (Playa Giunes) and back to San Jose require anything more robust than a Hyundai i10? Arriving end of this month.
Also, do you have a direct phone number I can reach Adobe on?
Thank you for your assistance!
S
yeison says
Hello Shea! Technically you can go to all the areas you mentions but you will have to be careful because some sections of the road are gravel (Like the entrance of the arenal volcano national park, and some areas in nosara) If by any chance you can get a mid size SUV 4×2 your driving will be more comfortable and safer. The Toll Free number from Adobe is 1-855-861-1250.
Verne Friesen says
We have enjoy all the info your blog & website have given us! We just rented a car thru your site with Adobe selecting the Super Protection Plan & GPS from Jan. 9 – 20th. I believed then I would not be pressured with additional costs when we pick up vehicle. Is this correct?
Thanks again for help and advise thru your website and Blog!
Sammi says
Hi Verne, with adobe, the total price on your quote is exactly what you will pay, no last minute fees or anything. They will ask if you want the super protection insurance if you didnt get it but you can perfectly say no and they wont pressure you. Have a great time in CR
John says
Thank you for the very helpful blog. My wife and I are planning our next trip to Costa Rica for August 2017. Our home base will tentatively be in Atenas for the 2 weeks that we are there. What’s our best option for pick up and drop off of a vehicle from Adobe? Is there the option of having them deliver and pick up the vehicle at the apartments that we’ll be staying at in Atenas? Neither of us are particularly interested in driving too close to the big city and prefer to take Uber or taxi when we are there.
yeison says
Hello John!
Thanks for reading our blog, I think that they can deliver car in Atenas at not cost there is a office at 17 kilometers from Atenas. Let’s do this please email us on our contact page the dates you are planning to arrive and then I will call Adobe and ask the operations manager.
Jim says
I’ve send your blog to several friends who are travelling to Costa Rica in March 2017…and recommended they check out the discounted rates offered through Adobe.
Quick Question……I’m staying in the Tamarindo area for 4 days (will do quite a bit of exploring) before heading to Monteverde and Arenal.
When in Costa Rica a few years ago (Manual Antonio area) we had a car…would I need to get a 4×4 for this trip? Heard the roads around Monteverde are less than ideal.
Sammi says
Hi Jim, thanks for reading our blog and sharing it! I would recommend getting a 4×2 at least because the road is pretty bumpy and you’ll be way more comfortable than in a sedan.
J Cromwell says
Great information on your site!
Looking for advice on travelling from San Jose to the following places for two Canadians;
Alajuela
Jaco
Monteverde
Arenal
It sounds like a suv is necessary for driving around Monteverde and Arenal, I’m checking Adobe’s website and I’m wondering what currency their prices are in, is it American?
If my credit card provides a deductible for car rentals in CR would I be able to decline their insurance or is it mandatory? Is the car protection fee mandatory? If you have to purchase that are you required to still pay the deposit when you pick up your rental?
Thanks for the help!
Sammi says
Hi J, the currency is in USD and it is recommended to have at least a 4×2 for Monteverde as that road is unpaved and fairly bumpy. THere is a mandatory insurance which is required by Costa Rican law. The deposit is held during the duration of your rental and released after you return the car.
Suzanne says
Hi guys,
We have 2 questions:
-Can we decline the LDW without a fee if we have full provincial auto travel insurance?
-What is your cancellation policy? I would like to know this prior to booking.
Thanks,
Suzanne
Sammi says
Hi Suzanne, you can talk to Adobe regarding the insurance when you’ve made a reservation. Their cancellation policy is no fee if it’s cancelled within 72 hours prior to the scheduled pick up date or else there is a 1 day penalty charge.
JohnLiang says
Hi sammi and yeison,
Merry Christmas!
Thank you for the comprehensive driving guide. It gives me more confident driving in CR.
Here is my itinerary: SJO – Quesada – Arenal – Monteverde – Liberia
A couple questions:
1) Could we pick up the rental car in Monteverde and drop off at Liberia? Since I really like to take the taxi-boat-taxi to Monteverde.
2) if not, how’s the drive from SJO to Quesada? from Quesada to Arenal? From Arenal to Monteverde Monteverde to Liberia?
Thank you!
John
Sammi says
Hi John! Merry Christmas to you too. There actually aren’t any car rental agencies in Monteverde, the closest office is in Arenal. The road from San Jose to Quesada is nicely paved, it gets a little bit curvy and windy so best to go slow but it has some awesome views. The entire route from San Jose to Arenal is well paved, the road from Arenal to Monteverde is not paved and pretty bumpy. There is a paved road from MOnteverde <-> Liberia.
JohnLiang says
Thank you so much for the prompt response!
A couple more questions. 🙂
Does high way 141 or 126 has better views?
Any good attractions around Quesada besides Poas and La Paz water fall? I am thinking to visit them on the way to Quesada.
What are the ways to support you? You guys are awesome!
Pura vida!
Sammi says
We took 145 from Monteverde and it’s gorgeous! Great views of the hills and valleys.
There isn’t too much else on the way. Near Poas is the little town called Poasito, which is an awesome stop to try out some local produce and buy some souvenirs. And there is a great soda (traditional restaurant) we love near La Paz waterfall called Soda Las Ardillas. Great for Costa Rican food! That one is on the way from Poas to La Paz waterfall.
You can share our blog with others you think will find helpful or follow us on our social media! 🙂 We just really love when we can help people and they have an awesome time in Costa Rica!
Kristina says
Hello! Thanks for your helpful recommendations!
I’m trying to book a rental through your website with Adobe from 12/30/15 – 1/5/2017 for pick-up and return at SJO airport. When I book through the widget on your site, it actually turns out to be more expensive by about $60 compared to when I book it through the Adobe website itself ($370.44 vs. $311.64, respectively). I entered all the same information for both potential reservations. Any idea how to get the My Tan Feet discount? Thank you!
Sammi says
Hey Kristina! Are you sure your dates are correct? (You wrote 12/30/15). I just checked for Dec 30 – Jan 5th and I’m not seeing any available cars. Just want to clarify and make sure everything is in order! Can you let me know your exact dates? Thanks!
Kristina says
Sorry, I meant 12/30/16 – 1/5/2017. The car that came up was a Hyundai Grand I-10 automatic. Thanks!
Sammi says
Hi Kristina! I just sent you an email!
Abu says
Hi! Sammy,
This is an excellent blog. I have booked the car with Adobe using the mytanfeet discount for Feb ’17. Thank you!!!
I plan to stay 2 nights in Tamarindo, 3 nights in Arenal and 3 nights in Monteverde. I have booked a compact Hyundia car. Is this car okay to drive around to places I just mentioned? Or Do I need a bigger car?
Thanks
Abu
Sammi says
Hi Abu,
That’s awesome, I’m glad our blog has helped. The road to Monteverde is quite bumpy, we have seen sedans drive it but you will have to go very very slow and careful. I would actually recommend getting a bigger car to be more comfortable because it’ll be a bumpy ride, especially in a compact. Arenal has pretty good roads, the road into the national park is unpaved but everywhere else is pretty good. Tamarindo has nicely paved roads but if you’re visiting Avellanas or Hacienda Pinilla, that is a very bumpy road with a ton of pot holes. But the Tamarindo area has paved roads until you get to the back roads to Langosta, it is unpaved but not that bad.
Kennedy says
Hey guys!
Your website has been instrumental in planning our trip to CR! We are flying into SJO and are planning on requesting the airport pickup. Do they bring the car to us at the airport or do they pick us up and drive us to their office? Do you think this is the smartest way to rent a car? I’m wondering if it would be smarter to get a bus to one of Adobe’s rental office in Cartago so that we don’t have to worry about getting lost and dealing with driving in traffic right when we land. (We land on Wednesday, March 22 at 1pm.) Would Adobe pick us up from the airport and drive us to the Cartago rental car office?
I’m also concerned about the scam of one of the tires getting flat and “helpful” people coming to help only to take our car with all our stuff in it. I’ve read that this happens in CR. Is it more likely to happen with certain rental car companies over others, and about how likely/often would you say it happens?
Thanks so much and keep going with all the great helpful articles!
Sammi says
Hi Kennedy! For the airport pick up, they bring the car to the airport and you’ll do all the paperwork there. Most people prefer to go to their office as it’s more comfortable though. Adobe has a free shuttle pick up and drop off from the airport to their office in San Jose so you don’t need to get a bus, they will pick you up right outside the airport. At the office, you’ll do the paperwork and from there, you can head to your hotel in Cartago. This way is actually easier than taking the bus to Cartago, as there aren’t direct buses to their office in Cartago, you’ll have to switch buses and it’ll be really confusing and hectic especially right when you land.
As for the scams, I haven’t actually known anyone to get scammed that way in all my years here as well as Yeison. But if you do run into any trouble, Adobe has a 24 hour emergency line you can call and always call 911 first, don’t accept anyone’s help. With our discount, you get a free local cell phone with calls and texts. 911 has an English line. People in Costa Rica are generally very nice and super helpful to tourists, but there is that occasional rotten egg.
Dave Stevenson says
Hi there — great website! Can I assume that the pricing noted is US $$?? Thanks very much!
Sammi says
Hi Dave, yup! All in USD
Beth says
Last time I rented a car in San Jose it turned out to be a billing nightmare! Not only did they charge my credit card the deposit that was just to hold the vehicle, they did it twice! Furthermore, once I arrived at the downtown rental agency I had to pay a government tax or fee of close to$10. per day. This trip I’m toying with the idea of getting a rental at the airport – in researching costs for this I have not come across that fee. Is this because (a) that fee is not applicable from airport rentals, (b) the fee was abolished after June 2014 or (c) I got ripped off more than I realized or (d) something I haven’t considered?
I’m about to look at your deal and am wondering if it is available to someone from Canada.
Thanks!
yeison says
I am so sorry to heard what happened to you, we have heard similar stories from Multinational rent a car companies based here in Costa Rica. Regarding your question the deal is valid for everyone just choose the dates and location time and you will see all the available cars.
One of the reasons why we recommend Adobe is because wherever amount shows on the reservation it’s the amount you will pay and we can guarantee that you will not get any hidden fees. Hundreds of our readers have used Adobe and no body have had a problem with extra hidden charges we will never let happen.
Please let us know if you have any questions 🙂
Sarah says
Hi! We are trying to rental a 4×4 SUV and cannot get through on the website. Any recommendations?
yeison says
Hi, Sarah can you email us what kind of car you are looking for need and dates to our email on our contact page Some dates on December are already full so if you don’t see any cars showing it means that they don’t have available cars on the system but they have some car that are not on the online system.
Erica says
I used the widget to reserve a car, but after hitting “reserve” I was transferred to the main site for adobe instead of getting any sort of confirmation. How do I know if this request went through? I don’t want to reserve it again if it did and end up getting double charged.
Thanks!
yeison says
Hello Erica!
I just sent you an email
Galldi Travelers says
Good Day,
We are having difficulty finding a 4×4 for our trip. We will require the SUV from December 28th 2016 from downtown SJO and the return will also be downtown SJO on the 8th of January 2017. We would require a SUV that will be allowed to go on the Fairy. Please kindly advise any suggestions you might have and or prices in CAD $.
Thank You
Sammi says
Hi Galldi travelers, I’ll send your information to Adobe and see if they can find anything available, car rentals go incredibly fast for Christmas and New Year time since that is our peak season here so we always encourage travelers to book as early as possible. If they find anything available, Adobe will contact you regarding a reservation. All the reservations are made in US dollars throughout Costa Rica.
Arielle says
The website isn’t working for me either. Would love to find out their rate with your discount. Please email me, thank you!
Sammi says
Hi Arielle, the website is back up! Please let us know if you are still running into any issues
Pam says
Hi – trying to book a car rental, but it appears the widget is still not working. Is there a code I can type in on the adobe website to get the discount? Thanks!
Sammi says
Hi Pam, the website is back up! Please let us know if you are still running into any issues
sarah says
I am trying to click on the picture above to be directed to the adobe site and it doesn’t seem to be working. Is there an alternate way to book with adobe and get the discount? Thank you so much!!!
yeison says
Hello Sarah,
Thank you for the comment, early today Adobe rent a car had a little problem with their internet provider and they already informed us about the problem and they expect to have everything back soon.
I am going to send you an email asking you for the car rental dates and type of car you need.
Jen says
Hi! Thanks for these helpful tips.
I will be arriving at SJO on 12/9 and staying for about a week. We will be driving to La Fortuna. Is a 4×4 required for this drive? Once in la Fortuna, we will do some driving, but will likely stay “local” to that area.
Thanks!
Sammi says
Hi Jen, the route from San Jose to La Fortuna is well paved. It is quite windy though so I recommend driving slow and enjoying the beautiful views. A 4×4 is not necessary and you won’t need one in the Fortuna area either, the road to the national park is gravel but nothing bad.
Sammi says
Hi Vicki, can you give us your car rental information (location, pick up and drop off time and date and type of car) so we can check? There are always cancellations so we can ask our Adobe representative if they can check 🙂
Vicki says
Hi! We are flying into Liberia on Dec 23, leaving Jan 4 and staying in Playa Grande. I have tried to rent car from Adobe and currently says no vehicles available. Do you have alternate rental companies you would recommend? Thanks in advance.
Charlie says
I reserved a car and received email confirmation. I did not have to give credit card info. Is the car actually saved for me with no payment or deposit required until pick up?
Sammi says
Hi Charlie! You can email them your CC number if you like but your reservation is confirmed. THe deposit is taken upon pick up.
Matt N says
Hi! Love the site – really appreciate all the information you share – it’s been insanely helpful during our planning!
About to book a car via your referral (again, really helpful!), and just wondered about the wi-fi deal – are you able to share the price per day for that? Also wondered if you have any direct experience of the quality of the child seats? We’ve had some *interesting* issues before with hiring car seats, so have resorted to bringing our own – but if they’re good enough, it’d be great not to have to fly them over!
And also, you mention free booster seats / child seats (we would need 1 of each!) but I noticed that when going to book, it shows as a $1 daily charge for the booster seat (not that it exactly breaks the bank, so doesn’t make a huge difference but still.. just wanted to flag it) :).
Thank you!
Sammi says
Hi Matt! Im so glad the site is useful! As for the wifi hotspot, it costs $10 a day for 10 days and after 10 days of rental, you get it for free. The car seats are also free, just put a note in the comments which one and how many youd like (the seats show $1 as they aren’t reflected in the widget) but rest assured you will get them for free 🙂
If you want the wifi hotspot, just leave a note in the comment as well and Adobe will make note of it in your final confirmation.
yeison says
Hi Blake,
Thanks for reading our blog!
One of the many things we like about Adobe is that they dont have hidden fees, what you see on quote is the final amount, in some cases if you didn’t get their get their Super Protection Plan they will ask you but you can perfectly say no and stay with the basic insurance. You can read about insurances here: Costa Rica car rental insurance
Regarding your route you do not necessary need a 4×4 there they only bad section of the road is on the way to Monteverde for around 15 kilometers but I see sedans all the time, just go slow and be careful if it rains. Please let us know if you have any questions. Take Care 🙂
Blake Bowman says
Hey, love your blog! Booked a lot of my trip based on it. Just a couple questions on car rentals. A lot of people are warning that they charge more for insurance when you get there, will the price I pay be the same as the quote they give? Or at least in the same ballpark?
Also, I will be doing San Jose > Monteverde > Manuel Anontio. I’m a pretty decent driver, do you think I will need a 4×4? They seem to be double the price..
Thanks!!
Sammi says
Hi Sophie! If it went through, you should have received a confirmation email. I just searched through our inbox since we also receive confirmation emails through our widget and I don’t see one under your email address. If you didn’t receive a confirmation, i recommend placing your reservation again (it might have timed out).
Also, I recommend taking the free shuttle to their office as it is much more comfortable. We actually just posted a video of what it’s like today! You can watch it here: Adobe Rent a Car Liberia Airport.
Let me know if you have other issues with your car rental or have other questions!
Sophie says
Hi!
I just (hopefully) put in a reservation through your widget. I hit “submit” and then it took me to log-in page. Does this mean it didn’t go through?
Also, do you advise that we do the free shuttle to their car rental office or should we just pick up the car from the airport (LIR)?
Thanks for the helpful website!
Janet Rosentreter says
Hi I am trying to book an suv. We are flying in from Tortoguero and the place I booked through told me to pick the san jose main office to pick up the suv. Do i pick the sjo airport or the San Jose one when booking
Thanks Janet
Morgan Cawley says
Hi Sammy and Yeison!
Super cool site here and thank you for all your trusted insights! I need to book a 4×4 with a booster seat (42lb child) and an extra driver to accommodate 4 passengers. We are flying Sansa to Quepos arriving Nov 8th and departing the 14th. Should I try to book through the link or is it best to contact you two directly? Thank you so much for your time and I’m looking forward to reading much more of your blog.
Pura Vida!
Sammi says
Hi Morgan! Thanks for reading our blog! For the car rental, you can use the widget to make a reservation. To get the free booster seat, you should be able to select it and you van leave a note in the comments as well, the free 2nd driver is automatically included. Let us know if you have more questions or have any issues with the widget!
Laura says
Thank you so much for your quick response about the road to Rincon de la Vieja and the link! We just booked a car with Adobe and it required us to choose the spp insurance in order to move forward with the confirmation. If we have insurance through our AMEX credit card, and proof of the insurance via a pdf document, is it likely we’ll be able to cancel the insurance once we go pick up and pay for the car in La Fortuna?
Thanks again!
Best,
Laura
Sammi says
HI Laura! You’re very welcome. The SPP insurance is actually optional, it is the LDW that is mandatory. I would email Adobe back with your reservation number to sort out the insurance, but this is a mandatory insurance.
yeison says
Hello Nicole!
Thanks for reading our blog 🙂 If you would like to rent the hotspot please add a comment at the end of the reservation. If you have a smart phone the best thing to do is use a app call WAZE it works better than google maps here in Costa Rica. Please let us know if you any questions.
Nicole Hautala says
Hey there,
First of all, thank you all so much for putting so much information on this site. It has definitely helped ease my stress on travelling Costa Rica alone. I am just about to book my car; however, you said in the comments that if I would like a wifi hot spot to let you know …. well … I would love to rent one with my car. Having the internet to map around Costa Rica seems to make more sense to me than a GPS system. Thanks again for all you guys do!
Chris Bradshaw says
Hi folks,
First, thanks for a comprehensive site and informative car rental pages. Trying to navigate CR car rental sites on one’s own is daunting. I wanted to let you know that I used your widget today and it worked fine for me. I booked a 10 day car rental and the MyTanFeet widget saved me $222 Canadian currency over the default Alamo site. I also appreciate the simplified two-tier insurance coverage that they offer. Many thanks again.
Sammi says
Hi Chris, we are so glad that you saved money on your car rental! That’s what we want for everyone, save money while traveling in Costa Rica. Hope you have a great time in CR!!
Sammi says
Hi Laura! That’s awesome the blog has been helping your trip. As for the car, you won’t necessarily need a 4×4 for that route. The road into Rincon de la Vieja NP is unpaved but nothing horrible, just bumpy. The route from La Fortuna back to Liberia is a nicely paved highway (you can see more here: Driving Guanacaste to ARenal . You can pick up a car in Fortuna and drop it off at LIR airport but there is a fee, usually $50 (can be more or less depending how far apart the destinations are).
Laura says
Hi Guys,
First, thanks so much for all of this incredibly helpful info! I’ve been referencing your website for the entirety of my 2 month stay here. I’ve been getting around via bus, but my bf is coming to visit and we want to get some sights in with a limited amount of time. If we are traveling from La Fortuna to Rincon de la Vieja, will we need a 4×4? Also, is it possible to pick up a rental car from La Fortuna and drop it off at Liberia airport?
Huge thanks!
Laura
Sammi says
Hi Nathan, the LDW does cover the mandatory insurance. You can choose to get the SPP which includes more coverage particularly for 3rd party damages but if you get just the basic insurance, you won’t have to pay anything else, what you see on your quote is what you pay and you can rent a car with just basic insurance (LDW). You can read more about Adobe insurance policies and what exactly they cover here: Costa Rica car rental insurance
Nathan says
Hi, does the LDW fee on Adobe include the national mandatory insurance provided by the INS? If I choose this option and no other insurance options will I have to pay anything extra when I pick up the car to cover either third party or damage to the car itself? Will I be able to drive in Costa Rica with just this option selected? Thanks.
Jan says
I reserved a car for end of October but the price through here is the same price as their website. Did I do something wrong?
Sammi says
Hi Jan, October is our lowest month in tourism so the rate you see is already the lowest. Adobe has control over the blackout dates for when the discount applies.
Denis Pantle says
I made a reservation, but couldn’t find out what Credit Cards they take anywhere. Do you know if they accept American Express? I would prefer to use AMEX than Mastercard.
Sammi says
Hi Denis, yes you can use AMEX! 🙂
Mrs. BMc says
Hi! We are wondering if we need a 4X4 to get from San Jose to Esterllios Este? We may go to Jaco from there, but that would be it. I am thinking we don’t but thought I would check just in case.
Sammi says
Hi, no you don’t need a 4×4. The road is not very bad, we drove there with a small 4 door sedan before 🙂
Kaitlyn says
Hello! Your site is very informative! Love it! What car would you recommend from SJO to Arenal?
yeison says
Thank you Kaitlyn, the road from SJO to Arenal it’s ok for any vehicule you can drive a compact of a luxury 4×5, the only sections where you might need a higher car is if you are thinking on visiting the Arenal Volcano national park where you will find a 5 to 7 km gravel road.
Nelson Q. says
I just came back from Costa Rica and by far this is the best car deal that I found! Adobe rent a car is trustworthy, reliable, and provide great service. They picked me up at the airport and they honor mytanfeet discount. Thank you for providing this hook up. Anytime I am going to travel to Costa Rica I am booking through mytanfeet and renting an Adobe rent-a-car! I love you guys.
yeison says
Thank you Nelson, we are glad you enjoy it. Let us know if you are come back 🙂
Sammi says
Hi, when you refreshed it, it automatically went back to the normal Adobe account. Try clearing your cookies and using the widget again.
H. Young says
Aw, man. I was just trying to book a car through this page, and I had it all set up – but then the page timed out. When I tried to book it again, the price went up $100. Any idea what could be happening?! I’ve spent so long researching Costa Rica car options. I had really hoped that I found something to book.
Jen says
I love all your helpful information you are the BEST! I just have one question, I have reserved a car for our Costa Rica trip next week reservation 516463.
I wanted to know if we could pay with our Visa Debit card for payment and then put the deposit on our master card credit card.
Just wanted to check and see because I just read at the bottom of my reservation that Debit & Discovery Cards are not accepted.
Thank you.
Sammi says
Hi Jen, the payment has to be made with the same credit card they use for the deposit, they don’t accept debit. But if someone else in your group has a larger limit, you can use their credit card even if their name isn’t the one on the reservation as long as the person agrees of course.
Rey says
Hi
I noticed the Adobe car booking widget wont let me book starting the next day say tomorrow, it says you must book 1 day in advance which technically it is.
Rey
Rey says
Thank you Yeison (and Sammi) for the Adobe Car Rental Discount. We just told the Adobe rep and were able to work it out. I appreciate all the tips and information on your web site about Costa Rica as we had a great 2 weeks going around the country. Keep up the great work and we hope to visit again as there is so much to see and do! Pura Vida!
Rey and Lorina
Sammi says
Hi Rey, I’m glad everything worked out and that you had a great time here!
Eve Gilbert says
Great site. I especially appreciated the post on car rental insurance in Costa Rica, thank you. I just made a reservation through your widget for a rental car in late Nov at SJO. There is no mention on Adobe’s website or the confirmation email that I could find about a shuttle. Is there a shuttle from the airport to the Alajuela Adobe rental office? If so, do I need to call for it or does it run continuously? Thank you for your help!
Sammi says
Hi Eve, thanks for reading our blog and glad you found it useful! Adobe will have a shuttle free of charge in front of the airport as soon as you exit immigration. You’ll see an Adobe representative holding a sign with your name on it, they’ll take you to their office which is about 5 minutes away to pick up your car. No need to call them since they have your flight information and they know when you’ll land and keep track if you have any delays. Hope this answers your questions.
Debby says
Hello! Thanks for the great information on your site.
I tried booking a car from/to Liberia for Jan. 14-21 but the widget does not appear to be working. I see that this seems like a frequent issue, but if you could pass along the request, I’d appreciate it. Also a separate request, wanted to get a quote for a 2 month rental July-Aug. 2017. Probably only need a 2WD, will be in Tamarindo/Playa Flamingo area. Thank you for any assistance you can provide!
Sammi says
Hi Debby, I’m so sorry for the issue with the widget! I have sent your request to Adobe and they will get back to you on Monday. Again I apologize for the inconvenience with the car rental and we appreciate your patience. If you don’t hear from Adobe by Tuesday, please let us know!
ML says
great website.
i used your widget to see the prices on Adobe, but wanted to see the prices on other options like hyundai tucson 4×2 ST, going through your widget I can only see hyundai creta. Once i used the widget, I’m not able to use their website quote anymore, it always shows -1 on all the fields and ask me for username and password. Somehow adobe site tracked my IP and I can only use your widget to get quotes. Do you know how to clear the issue? thanks.
yeison says
Hello ML, I called teh Adobe IT team and they told me they already fixed the situation, please let us know if you keep having the problem. We will also be more than happy to provide you with any information you might need please go to our contact page and we will help you right away. Thank you for reading our blog
Sammi says
Hi Gary, you can read in this post what kind of car we drove and the road conditions for those routes here: Costa Rica car rental tips. The road to Monteverde is pretty bumpy but you can make it with a sedan if you go slow. If you rather be more safe and be more comfortable, you can rent a 4X2.
Adobe was having a technical problem with their widget but it’s back up now. Sorry for the inconvenience!
Gary says
Thanks, I’ve managed to get a quote now. I see the quote includes a $3 per day charge for a baby seat, would that be removed or have Adobe stopped this promotion with yourselves?
yeison says
Hello Gary!
Thanks for reading our blog, the answer t your questions is YES they charged will be removed once you received the car are working on removing the seat fees from the online booking but its not ready yet. You can be 100% you will NOT be charge for the baby seats and please let us know if you have any questions.
HAve a great day!
Sammi says
Hi Kevin, I’m so sorry, Adobe was having a technical problem with their widget but it’s back up now. Sorry again for the inconvenience!
Gary says
Hi Sammi,
I’ve a couple of questions if you dont mind.
We’re planning our trip arriving from the Jan 21st to Feb 4th 2017 for my wife and 1 year old. We plan to travel from SJO to Alejuela, down to the Pacific Central Coast (Manual Antonio and Jaco), then to Monteverde, Santa Clara/Arenal before going back to SJO.
Do you think we would need a 4×4 for this trip, or will a standard car do?
Also, when putting these dates in with Adobe, I am receiving an error stating “An error has occurred.
The SqlParameter is already contained by another SqlParameterCollection. [Stage: 2]” Is this a system issue do you know or is it due to there being no cars available at that time.
Thanks for your help, and for a great helpful site.
Kevin Ball says
Trying to book a car for the 24th of this month but the widget on your site seems to have disappeared and the site for Adobe is down.
Pam says
Hello. Thank you for all of the information. I am planning to book an SUV through you for January 2017. Where is the Adobe office located in San Jose? We booked at the Park Inn Radisson and I was wondering if it is within walking distance. Also, do you advise the supplemental insurance protection? I have tried numerous times to check quotes on the Adobe site but it does not show any cars available. Do you know when they will have the 2017 rates up on the internet? Your site works until I try to confirm and then it kicks me out, so I have not had any luck booking. Thank you for your assistance.
Sammi says
Hi Pam, I have sent you an email regarding the January 2017 rates. You can get your car delivered to your hotel or if you are getting it the day you land, Adobe has a shuttle to pick you up and take you to their office for free. I always get SPP, just because I like to have the full coverage but it is optional. If you aren’t really planning on exploring or going off the main road, you probably won’t need it as the main roads are nicely paved. Let me know if you get the email, if you don’t see it make sure to check your junk box.
Gail Aiken says
We will be renting a house in Uvita that requires a 4 X 4 Low to get to the house. Do you know if the San Jose or Uvita offices have these types of SUV’s and will guarantee this type of vehicle for our arrival at the end of September?
Sammi says
Hi Gail, yes you can request a 4×4 and they’ll guarantee one if they have them available.
Antonio Stonato says
Hello team at MTF!
Great site. We’ve been to CR many times and recently closed on our own home. We’ve always used Economy and they seemed pretty good so I never really investigated other options until I came across your site. This time we need to rent a van 9 seater VAN so I didn’t want any surprise costs when we arrive (since insurance changes based on size of vehicle). I went ahead and book through your site and got the discount. Good price for a van.
A couple questions… Will they guarantee the 9 passenger van if that is what we reserved? We have 8 people + luggage so anything smaller isn’t an option.
Also, I selected LIR Liberia airport pickup/dropoff since I realized the office is in Liberia which is half hour in the opposite direction of where we’re going. Do they actually have the vehicle ready for you at the airport or is it a shuttle to their offices, like Economy. Thanks in advance for your help!
AS~
Sammi says
Hi Antonio! We’re glad we are able to help you with your trip. As for the h1, it is a guarantee that you’ll get the h1 so no worries about that. As for the shuttle, you can choose to pick it up at the airport but they recommend taking their free shuttle to their office in case it is raining when you land. The office is actually not in Liberia, it is only a 5 minute drive from the airport so you won’t actually be losing much time at all. It is up to you whether you’d like the car ready at the airport or to be taken to their office, but since you’ll be coming around the peak of rainy season, it is recommended to go to their office because there is no roof or cover at the airport and you’ll have to do all the paperwork in the open, including everyone waiting around with their luggage, etc. because the airport doesn’t let people wait inside.
Hope this answers your question!
Sammi says
Hi Sommer, you should be able to pick up and drop off wherever you like. Thanks and sorry for the inconvenience!
Sommer says
I’m interested in renting a car from Liberia to San Jose, but your form will not let me enter this. Do you only allow pick up and drop off from the same location?
Sammi says
Hi Tyler, you can read our post about tips for renting a car here: Costa Rica car rental tips, It has everything you need to know about renting a car from types of car, gps, etc.
We have an exclusive discount for our readers that has 10-25% off a car rental, free 2nd driver, cell phone and baby/booster seats. We also have 33% off GPS rental and a free Wi-Fi rental after 10 days. You can get it here: Costa Rica car rental discount
Tyler says
Hello,
Thank you for this – I have read so many horror stories about car rentals in Costa Rica it had me nervous!
My wife and I are looking for a rental for August 1st – August 8th, flying into and out of San Jose Airport. We will be staying at the Barrons Resort, and likely traveling to places like Arenal, Monteverde, possibly Manuel Antonio Park. What recommendations do you have re: which car to rent, wifi vs. GPS, where to pick the car up, etc.
Thanks!
Tyler
Larry Zervos says
I just used the widget and indicated that I wanted to pick up the car at the Liberia airport but drop it off 18 days later at the the San Jose airport. The $40.0 drop-off fee is $40.00 but it totals it in with the daily rate. If th drop-off fee is $40.00 per day that means the total drop-off charge is $720. Can that be right?
Sammi says
Hi Larry, no no don’t worry – the drop off is a one time fee so it’ll be $40 to pick it up in Liberia and drop it off in San Jose. Please let us know if you have more questions!
Roseanne McNeill says
Is there a maximum age limit for renting from Adobe in Costa Rica?
Sammi says
Hi Roseanne, it is 85 years old.
Kristina says
Hi! Great site! Thanks for all of the great information! I’m traveling to Liberia airport and looking for a rental car and would love help booking the reservation.
I’m interested in an automatic, intermediate sized SUV.
Dates:
Pickup: July 13th at 2:00 pm
Return: July 20th at noon
Thanks!
yeison says
Hi Kristina, we just sent you an email 🙂
Karl says
hey guys,
fantastic web site! tonnes of great tips! cant wait to share beers with some Ticos.
couldnt get your car rental widget to work for our Oct 21 – 29 trip to Playa Negra through Liberia Airport.
we were also considering taking a shuttle/taxi from airport to rental home and then trying to rent a car for the next day Oct 22 until 28th then shuttle back to airport on 29th…any thoughts on either option?
Cheers, Karl
Sammi says
Hi Karl – so sorry about the widget problem! I am right now sending you and Adobe an email so they can make your reservation manually which will include the discount and freebies.
As for the shuttle – you can do that. Most people like to pick up their rental car right away and Adobe has a free shuttle from Liberia Airport to their Liberia office where you can pick up the car and do all the paperwork. But if you prefer not to pick up the car right away, then you can pick it up or get it delivered the next day. Also, Adobe has a shuttle to take you from their main office in Liberia to the airport, but again it is up to you whether you want to keep the car until the end of deliver it one day before and get a shuttle.
Be on the lookout for my email very shortly!
Jean says
Hi!
Thank you for the infos. We will be in CR in 3 weeks and we are interested in renting a car.
My questions are:
1. Can it be a Visa Debit Card or it needs to be a Credit Card?
2. Does the Credit Card have to be in the drivers name?
I would appreciate your help 🙂
Sammi says
Hi Jean! They can take debit, but with debit cards they can’t hold the deposit so the deposit is charged and it takes 3 weeks for it to be refunded. Credit cards are a lot easier and quicker. The credit card doesn’t have to be in the drivers name, but the credit card holder needs to be present and have a drivers license, so for example you can use your father’s credit card only if he is with you and has a driver’s license. You can’t use a credit card of someone who isn’t there obviously since they need to sign and show proof of a driver’s license.
elenasilva says
I sent in the reservation form for the dates of 29/12/16-03/01/17. However, when I go to Adobe’s main site they don’t show any vehicles are available.
yeison says
Hello Elena, We just tested and I can see lots of options can you email us to https://mytanfeet.com/contact-us/ the pick up location, time and type of car you are looking for … Also your country. Thank you!
Chris says
I plan to book a car through your website with Adobe for July 8 – July 19, 2016. I would like it dropped off at the San Jose airport and ready when my girlfriend and I land. Is this possible or do we have to cab or shuttle to an Adobe office?
Thanks!
Sammi says
Hi Chris! If you want you can have it dropped off at San Jose airport, but Adobe has a free shuttle to take you back to their office to pick up the car so either way is up to you. Most people like to go back to the office so they can relax a little bit and see the office location.
Breione says
Thank you so much for your wonderful blog! I can’t tell you enough about how helpful all the resources have been. I just reserved a car (Hyundai Tucson 4×4) for a June 27th arrival date and returning on July 2nd. I chose the option for pick up from their office in San Jose but would like to know if there would be a charge to have it dropped off at our hotel instead (Studio Hotel in San Jose). I also may have sent in two reservations accidentally. Neither email includes a confirmation number so I can’t tell if they are simply quotes or reservation confirmations. Is it possible for you to contact Adobe on my behalf to confirm only one of the reservations and to ask about hotel drop-off? If there is a fee, we will most likely opt for taking a taxi to their office to pick up the car.
Sammi says
Hi Breione, I just sent an email to you and Adobe regarding your questions. 🙂
Sammi says
Hey Davis! It seems they were updating something in the widget today. It should be working again. Thanks!
Sammi says
Hey Colt! Thanks for letting us know – it seems they were updating something in the widget today. If it’s still not working, send us an message with your reservation information so I can get you a quote: pickup/drop off location, time, type of car and the dates, as well as any extras such as GPS, booster seat, things like that. Thanks!
Davis says
Whenever I try to select San Jose airport the field keeps toggling back to “choose an office” – can you help me out?
Thanks,
Colt says
Gracias,
When I select the Airport at San Jose on your widget it resets the whole widget, dates etc. I’ve tried it in various orders and cant get it to work, what am I missing?
Colt says
Two questions:
1. We are traveling non-rev aka space available, if I need to extend my reservation for a few days, is that a problem?
2. Is there an additional cost if you drop the car off at a different location than you picked it up?
Gracias
yeison says
Hello Colt! Answer 1 = Most of the times there is no problem if you need to extent your reservation just email us your Adobe reservation number and we will talk to one of the mangers. Answer 2 = Yes, and it will depend of the location you can check the exact price by selecting the pick up and drop off place on the reservation widget on the top of this page, you will see the amount right before you confirm the reservation. Have a nice trip!
Colleen says
Hi Yeison + Sam!
I’ve basically used your website to plan our entire trip to CR. Thank you for the amazing breadth of information, I’d feel way less comfortable without it. Anyway, I’m also having problems with this website and reserving a car. We were hoping for the Hyundai Grand Santa Fe 4X4 Automatico, as we have 6 people. Noon 5/27/16 – 11am 6/3/16 from San Jose Airport with basic insurance and the GPS add-on. Could you possibly help with this reservation? Let me know if you need more information.
Thanks!!
yeison says
Hello Colleen!
Thank you for reading our blog we are very happy we were able to help you planning your vacations, I was checking the reservations widget and it works fine for me. I would be more than happy to place the reservation for you but I would need you to email us your full name, passport number, home phone number and email address. A
Thijs says
Hi there!
Want to book with adobe through your form but we’re arriving from David – Panama. Seems adobe has no offices on the CR side of the border or am I wrong?
We need a Jimny or similar from 15-28th of July.
Thanks!
Thijs
yeison says
I just talked to our friends at Adobe rent a car and they told me that they do deliver at the border but there is an extra fee ($150) its kind of expensive but they have to send two cars and two reps to do the deliver and there are usually delays on border crossing. If you want to take advantage to our exclusive benefits and rates I recommend you to take the bus from the border to Puerto Viejo is like a 35 to 45 minutes bus ride and they charge like $2 to $3 per person. Last time were there we saw buses going to Puerto Viejo each 20 minutes so this might be a good idea.
Once you are in Puerto Viejo you just need to go to the Adobe Office and Pick up the car.
Rebecca Donaghe says
Hi! Love the site, it’s been a great resource for info. There are 5 of us flying into Liberia on May 19 AM and I’d like to reserve 2 4×4 vehicles for us. When I try to access the Adobe site via Mytanfeet, it gives me an error message. Can you help me? Can you also let me know what kind of cancellation policy they have if I book through you? And early return policy? We are planning to go to Nicaragua, so we’d either return the vehicles to Liberia and get a Nica driver to take us across or we’ll park at the border, then cross and get a driver on the Nica side (keeping one vehicle – is that fairly safe to leave it?). I’d like the flexibility to decide once we are down there if possible, so would love to reserve both through our departure date of May 29, but be able to return one or both early on the 25th and save those rental days. Would love to hear your thoughts on this or any cautions you may have! Thank you so much for your help and for all the fantastic travel insights!!! Cheers.
Sammi says
Hi Rebecca! Are you still getting an error message? Their widget was down temporarily and it’s up again. Let us know if you need help!
marc says
HI, im wondering if the discount for adobe is still available, when i compare regular site and mytanfeet it is more expensive with my tan feet…
Thanks for letting me know 😉
Sammi says
Hi Marc, can you give us your booking reservation (pick up/drop off location, dates, type of car) so we can make a quote? We’re checking the widget right now but we need to know the reservation info. Thanks!
marc says
Sure it’s from May 7th 1 pm to May 11th 4 PM pick up @ SJO and drop off in Quepos.
I am looking for the smallest / cheapest car available
yeison says
Hi Mark,
I tried to make the reservation and the cheapest car they have available is a Hyundai i10 Manual and for the dates you want it and the different drop off location the rate Using Adobe normal site is $243.50 and if you use MYTANFEET discount page the Total is $181.75 which is 25% OFF and on top of that you get all our benefits like the free cell phone, Free additional driver, etc. I will send you an email with a screen shots.
Tiffany says
I could not be more thankful for all the great advise and tips.. I am going to see my son is in the study abroad program. I made the reservations for picking up rental car 4/20/16 at 8:30 am… I didn’t add a second driver (my son). What do I need to do to get him added with no fee as advertised? Thank you for all the help 🙂
Sammi says
The free 2nd driver is automatically included in every reservation made through Mytanfeet, when you go to pick up the car just let them know you’d like a 2nd driver and they’ll add it on.
Jennifer says
Thanks for all the helpful information! I am deliberating between renting a car from Adobe through your widget or through the discount link for Sixt that shows up in the side bar. The prices for Sixt seem better but I am wondering about their service? I have heard a lot of bad stories about rental car agencies in Costa Rica. Can anyone speak from experience renting from Sixt in Costa Rica? Thanks:)
Sammi says
Hi Jennfer, I haven’t heard anything from Sixt but I”m sure you can find plenty of reviews online. Just make sure to ask about their insurances policies and fees. We’ve had excellent feedback about Adobe from our readers so I can vouch for them and we rent from them all the time. Never had a problem!
JanPR says
Hi, great site, one of the best I’ve found on Costa Rica. I just placed a reservation in Adobe trough your website and I did get the discounts (rental and GPS) but did not get the option for free second driver and phone. Is that managed when we actually rent the car?
In terms of the Wi-Fi, can you provide estimated cost?
Sammi says
Hi, in the post under the exclusive benefits section, we mention that the free 2nd driver and cell phone is automatically included in every Mytanfeet reservation, you don’t need to ask for it. If you’d like to add your secondary driver information or confirm, you can email Adobe just to check but it is already in their system for our readers 🙂
As for the Wi-Fi, it is $10 a day and if you rent for more than 10 days, the 11th day and on will be free.
Kumbi says
Your page is INSANELY helpful… I have lived here in Costa Rica for several months and your information is more accurate and complete than a lot of Ticos i’ve spoken with and even better than the rental car companies themselves. Just booked 3 separate rentals through your site!
yeison says
Thank you! We are very happy to heard you like our blog. Have fun in Costa Rica and let us know if you need any help
Kumbi says
I have tried calling and emailing Adobe with some questions for them and they haven’t responded at all. Do you know the best way to get in contact?
yeison says
I am really sorry for that Kumbi can you please forward us your last email I will make sure they ready.
yeison says
Hello Christine, Thanks for reading our blog. You can make a reservation on our car rental discount page here. Please feel free to select the dates you are looking for and the pick up location. After you do that you will see all the cars available and rates. Please let us know if you have any questions. Have a great day!
Christine Lubczak says
I am interested in renting a car in Jaco from April 26 to May 19. 2 drivers. 4×4 for 4 people. No phone or GPS. I live in Canada but have a house in Calle Hermosa, Playa Hermosa. I look forward to hearing from you.
yeison says
Hello Johan!
Thank you so much for reading our blog, please contact us so we can help you out.
Johan Grullon says
Thanks, sending it now
yeison says
Got it check your email!
Johan Grullon says
Hi guys love ur page…
I like to know also if is necessary to send my credit card info b4 getting there ?
Antonio Chu says
Hello guys,
I am from Argentina and I would like to make a reservation for a KIA SORENTO 2.2 AT DIESEL (7pax). I have already tried from ADOBE web page, but would really appreciate if you coud tell me the rate by making a booking through Mytanfeet.
ARRIVAL Aeropuerto de San Jose: 13/07/2016 15:50 hs
BACK TO ARGENTINA Aeropuerto de San Jose: 5/08/2016 13: 50 hs
PD: Is international driver license needed? I have the national one from Argentina.
Thank you
Sammi says
Hi Antonio!
I emailed Adobe to make a quote for you and they will email you with it shortly. The quote includes the Mytanfeet discount.
You don’t need an international driver license, just your regular driver license is fine.
Let me know if you have any more questions!
Jenny says
Hi, thanks so much for sorting the booking so promptly. Are you able to find out about the credit card details for me now please. Thanks
yeison says
I will email you shortly
Jenny says
Thanks so much! Really appreciate your help
yeison says
Your welcome, please let me know if we can help on anything 🙂
Jenny says
Hi, I’ve just made a booking through your website (great website and info by the way). When on booking page it said total was $275.20 but the email I have received has stated cost as $290.32. Has the discount we received via your website got lost somewhere? Just wanted to check this and also that we will receive a secondary driver for free. Many thanks.
yeison says
Hello Jenny! Thanks for reading our blog can I have your confirmation number from Adobe please so I can check?
Jenny says
Hi booking number is ******.
Also in the instructions it states I need to email them my credit card details which im not keen on doing as its not a secure way to send that kind of information and is certainly not encouraged here in NZ. I emailed Adobe with my queries but the email bounced back to me.
yeison says
Thank you Jenny I will call Adobe right now in order to change the rate, it seems that the reservation went through their general system and not by Mytanfeet system. Sometimes it happens when “cookies” are block in the browser. I will email you back as soon soon as I talked to them. Thank you again for reading Mytanfeet
Jenny says
Hi, thanks for your reply. However if their is no alternative to emailing my credit card details I am not happy with going ahead with the booking anyway unfortunately.
yeison says
NO worries we can talk to them and they know our readers are awesome, they will send you an email shortly with the discount and once you received it I will email them back asking about the CC.
Stephen Castleberry says
Thanks for sharing great information. It is very useful.
Sammi says
Glad you found it useful.
yeison says
We found the the problem and it will be fix tomorrow morning.
Jayda says
So, when i click on the link, it takes me to a reservations page, but it says “please select a fare”. i can’t select a fare
yeison says
Hello Jayda are you using your phone? are you blocking your cookies?
yeison says
Hello Jayda, Everything is working fine now if you would like to try Thank you so much for letting us know about the error. Pura vida!
Kat says
Hi,
I am a bit confused about the insurance. There is mandatory insurance in Costa Rica and I do not see the rate listed in the quote. Is it already embedded in the cost? There are additional options on the reservation page that state they are NOT insurances. I want to make sure there are no hidden costs before I make the reservation.
Thanks,
Kat
yeison says
Hello Kat,
Once you select the dates on our widget in our blog, you will see another window or tab opening. In this page you will see all the available cars they have for the dates and office you selected.
In this first page the prices you are looking at do not include the mandatory insurance, you will see a message at the top in white letters and a green background “The vehicles shown here are the only ones available … “.
Once you click on the car you would like to rent, it will take you to another page with a this title “Customer Information & Insurance Options” Here you will see 5 available options, the Mandatory insurance (already checked and you can not uncheck it because is the mandatory one, this insurance will cover you up to $1 Million dollars but there is a $1000 deductible in case of accidents, so if you have an accident you cover the first $1000 and then the insurance cover it up to the 1M ), the Supplemental Protection Plan (this is an extra protection on top of the insurance where you will pay 0 deductible and it will cover you up to 5 Million Dollars), then you have GPS and baby seat options.
On the right site you will see an Estimate amount which is the final total of your reservation, they use the word estimate because sometimes people extend their rental and they just want to pay the first amount so they changed it for estimate.
The estimate amount will be the final amount, no hidden fees or surprises. Hundreds of our readers have rented cars with Adobe and they always used them again.
Please let me know if you have any questions
Verona Fonte says
I’m going to San Isidro de General. What Adobe rental office is nearest to San Isidro, and is there public transportation to this location from San Isidro? Look forward to hearing from you. Verona
Sammi says
Hi Verona, the closest Adobe office is in Uvita. There is a public bus from San Isidro de General to Dominica/Uvita everyday at 7AM, 11:30AM aand 3:30 PM. The station in San Isidro is “de la Terminal MUSOC, sobre la carretera Interamericana, 600 mts al Sur and their phone number is 2771-4744” Adobe’s office in Uvita is next to Banco Nacional on the main highway. Let me know if you have other questions!
Pat & John says
We will in Playa del Coco in February and would like to rent a car for a few days. Is there a pick up for Adobe in Coco?
Sammi says
Hi, the Adobe office isn’t in Coco but they can deliver the car/pick up the car in Coco. Just write a note in the comment section of the reservation form where you will be staying/where you’d like the car to be dropped off or picked up. Make sure to check if there is a fee.
Pat & John says
Thank you. Sounds great
yeison says
Hello Jeff thank you for your comment, this happen when they run out of cars. I talked to them and they just got new cars and they available for rent.
Jeff says
Thank you for your help! I sent you an email.
jonathan says
Do you typically pay when you pick up the car or do you pay ahead of time by CC?
yeison says
When you pick up the car they will pre authorize the payment and when you return the car the will process the payment. They might ask you for a Credit Card number to secure your booking, please let me know if you have any questions.
Jeff says
Hello,
I am trying to book a car rental through you guys for Feb 3-Feb 12, we are arriving at the Liberia Airport but it appears that there is no option to pick up a car from the Liberia airport. I researched it last week and was able to book it at that airport but it appears that the widget is not working properly. I even went to Adobe’s site and tried there and it is not working there as well. I hope to book in the next few days so hopefully you guys can assist me. There will be 2 drivers and we would like a automatic 4×4, hyundai tuscon. thank you
jeff
Evelyn says
Hi! I reserved a car for our trip on February, but we want to add a second driver, how can I do that?
Thanks
Sammi says
Hi Evelyn, Please send us an email with your reservation number and we will have Adobe add it to your reservation.
Roj says
Hi,
Thanks for your informative blog, and the discount from Adobe 🙂
I just booked my rental car for our trip to Mal Pais in January (5 days), and my reservation includes the “Loss Damage Waiver – Theft Insurance Was Included:”, this is the mandatory service I presume?
If I am correct, I can ask for the free additional driver through the remarks section of the booking reservation?
Will Adobe also deliver the rental car to a specified address in San José (I am staying with family in the San Pedro area)?
Thanks in advance!
Sammi says
Hi Roj! Yes the LDW is the mandatory insurance. We’ll make sure to add the free 2nd driver and I’ve forwarded your message to Adobe to make sure if they can deliver the car to your family’s house or not.
Roj says
Hi Sammi,
Thanks for your help!
Pura Vida
Roj says
Hi Sammi,
A bit late but just wanted to give you some feedback on Adobe Car Rental.
Excellent service, brand new car and they even refunded me the day I returned the car earlier. I cannot recommend them enough! 🙂
Sammi says
Hi Roj! I’m so glad to hear! I hope you had a wonderful time in Costa Rica and we highly appreciate the feedback! 🙂
Christoph says
Hi, after reading and planning the last days I wanted to book today, but the adobe-form seems to be broken. Everywhere “-1” instead of button names etc. 🙁
Sammi says
Hi Christoph! I emailed the to let them know, it seems they fixed the widget, I just got an email with your reservation. Please let us know if you received it and if you have any other problems with the widget!
Tammy says
Hi! I am getting an error message when I try to fill out the car rental form from this page. Any suggestions? Thank you for the useful site! -Tammy
Sammi says
Hi Tammy! I am so sorry to hear that. I sent them an email to have them contact you to get your car booked. You will hear from them soon. Let us know if you have any more questions!
Evelyn says
Hi! I see the insurance “supplemental protection plan” that’s not mandatory right?
yeison says
Hello Evelyn!
The Supplemental protection plan is not mandatory you can rent a car with out it no problem, the basic insurance is the mandatory one here in Costa. Please let us know if you have more questions 🙂
Pete says
HelloVery informative website. Thank you. Is third party insurance included in the rental agreement price estimate? Is this required still or just recommended? Thank you. Pete
yeison says
Yes, third party insurance is mandatory here in Costa Rica and is part of the mandatory insurance that is already included
MATT says
I AM LOOKING TO BOOK A CAR FOR DECEMBER. ARE THE RATES QUOTES WHEN I USE THE LINK ABOVE IN US DOLLARS?
yeison says
Hi, Yes everything in is USD.
Judy says
Thank you for all the detailed information in your blog. It has been very helpful! I’m just wondering, do you know if it is possible to pick up the car at the Las Peñitas border? Or would it be better and more cost effective to take the bus to Liberia and then on to their office near the airport? We will be doing a land crossing from Nica next month, spending week in CR (Coco area) and returning to Nicaragua. Thanks in advance.
Sammi says
Hi Judy! You an request the car to be dropped off but usually it comes with a fee (I’m not sure how much it will be). It would definitely be cheaper to take the bus though longer. You can also take the bus to Liberia and then to Coco and they can drop off the car in Coco as well (I think there is no fee for that because it is much closer than the border) You can contact the Adobe people for the exact details 🙂
Carolyn says
Hi there! Starting to finalize our bookings and wanted to secure a rental through this company. I had a couple of questions before doing so – Is the supplemental insurance recommended? When I select the pick up at airport option, will a shuttle come and get us upon arrival?
Thanks for the great post!
Sammi says
Hi Carolyn! Here is what the supplemental insurance covers: $5.000.000 third parties damage, and $0 deductible in collision, roll over, and thief. It’s always good to have insurance and if you’ve never driven in Costa Rica or it’s your first time, it’s recommended to get it. Yes at the airport a shuttle will come and get you as their offices are just a bit outside the airport.
Carolyn says
Thank you! Do you happen to know if they charge extra for an additional driver? I just booked my reservation for 12/31-1/7 🙂
Sammi says
We actually have a special offer for our readers to get a free 2nd driver. I will have Adobe add it to your reservation 🙂
Aftin says
Hi There,
I have made a reservation with Adobe for June 2018! We are so excited and grateful for the discount that is offered through your blog, thank you so much.
I do have a question though. I have received confirmation of my reservation, but have not paid for the car yet. I noticed that on the receipt it stated that I need to call or email the company my card information? Does that mean it will charge right away? Or will it charge upon my arrival to Costa Rica? I’m a little confused.
yeison says
Hello Aftin
First of all, we would like to thank you for reading our blog and renting a car with Mytanfeet.
Regarding the payment Adobe won’t charge your credit card until you sign the contract and get the car, however they need a credit card number to back up the reservation, you can email the information to reservas1@adobecar.com or you can also call them at1-855-861-1250 (Monday to Friday from 7:30am to 6pm, Saturday and Sunday from 8am to 12pm), you can also add the information online, I will be emailing you some easy instruction about how to add the card online.
Please let me know if you have any questions and thank you again for reading Mytanfeet.com
yeison says
I see hundreds of Americans and Canadians driving around all the time, I have personally asked them about how the felt driving in Costa Rica and they said is the same thing. If you are driving to Tambor you have 2 options you can go all the way around Guanacaste it will take several hours 8+ or you can drive to Puntarenas using the route #27 and then take the Ferry which is very fun we have an article about the ferry Puntarenas ferry But I will definitely get a car if I could public transportation over there is not as good as in the capital.
Merri says
I’ll be driving from SJO to Tambor. Could you help me with a suggestion on the type of car/SUV to rent?
I love this site – thanks for all the terrific information.
yeison says
Hi Merry, We have been there and good option is the Hyundai Tucson or similar the roads are ok but you will find some gravel in some sections, so for safety and comfort reasons I would recommend you that car it could be the 4×2 or 4×4 option.
Merri says
Thank you for the prompt reply. Is it a safe drive? I am toying with the idea of flying to Tambor and then taking a shuttle back to SJO.
Jana & Steve says
Wow! Wonderful blog! Completely impressed with your up to date knowledge and feel like we have come to know you both already. Thank you for all of your help while we have been planning our trip to CR and Nica.
My husband and I will be celebrating our 1 year anniversary in your beautiful country over the next 3 weeks. 🙂 we can’t wait.
We will be flying into Liberia, this Saturday , July 25- (landing about 845pm) and staying at a local Hilton Garden Inn for 1 night. We will need a car until August 3ish (may want to still have car rental until Aug 4th- possibly 5th).
We have flexibility in our travels over the 3 weeks we are in Central America. Would you be so kind enough to please try to get us in touch with someone to work out car rental details?
Thank you from our hearts to yours.
Your blog has really helped with so many aspects of our planning and you both have the patience of saints. Thank you.
Only a few short days away!!!
-Jana and Steve
Sammi says
Hi you two! I have emailed you to get you in contact with Adobe Car Rental. If you don’t see it in your inbox, please check your spam. THank you!
Karen says
I get an error page when trying to get a quote through your link to Adobe.
Sammi says
Hello Karen, I have addressed the issue via email. I am so sorry for the inconvenience!
Kevin and Sherry says
Good website, we have learned a lot. Wil visit for 3 weeks end of May. Would like quote on 3 weeks, least expensive 4wd. Thank you
Kevin
yeison says
Hi Kevin!
Hope you are doing great and we are very happy you found our site useful :). I just emailed our friends at Adobe and they will send you a quote very soon. Have a great day!
Kris says
I’m having trouble with the link for Adobe. When it takes you to their site, it asks to “please select a fare” and won’t show the vehicle selections.
Just FYI
Thank you!
Sammi says
Hi Kris!
Can you please let us know what day, time and pick up location you need for your car rental? I will forward the information to our partners at Adobe so they can make the reservation for you and we will make sure to give you the best price. Let us know if you would also like any of the extra benefits we offer or if you need a special request.
Again so sorry for the inconvenience!
Ashley and Alex says
Hey guys I wanted to give you a heads up that I cannot get the form to work 🙁 It keeps saying the date format is incorrect even though I am just filling in the information it asks for. Hope it can get fixed as we would love to support you guys!
yeison says
Thank you Ashley and Alex, we had the same problem and their main web site is having the same problem too, I sent them an email. Thanks again 🙂
yeison says
They form is now working 100% ! Thanks again for let us know.
Peggy & Alex says
We’re having trouble getting it to take our reservation for a November trip. It says we need to provide an ‘@catetory’, but we have left no fields blank. We hope to be able to get your discount and more importantly the car we want, which isn’t showing as available on the main web site.
yeison says
Hello Peggy & Alex I apologize for the inconvenience I will be sending an email in a few minutes contacting Adobe, they will get back to you ASAP. Thanks for letting us know.
Peggy & Alex says
You guys are amazing! That response was fast and unequaled for GREAT service. In the end it might have been my mistake: I left off the country code on my phone number. In any case, it worked the next evening when I tried again before calling the Adobe reps who scrambled to help me.
Thanks millions, all of you!
Marta Gimeno says
Hi guys! I’m planning to rent a car in august for my partener and I. I’ll probably do it through your site bus I was wondering how necesary is to ad the GPS service. Does it work well? Because I guess if not, the other option to move around CR is to get a sim card. What do you think is more convenient?
Amazing blog, congrats!
Sammi says
Hi Marta, we have sent you an email with more information